Bidecaco Posted August 4, 2015 Report Share Posted August 4, 2015 Hi, I'm italian, so I apologize if my english isn't good. I installed on my dad's pc Wise Disk Cleaner. I have already used it on my pc in the last months and it never gave me problems of any kind. But this time when I tried to exit from the program this error appeared: http://i59.tinypic.com/6r7dy8.jpg What does it mean? What could I do to solve it? Thanks in advance! Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted August 5, 2015 Report Share Posted August 5, 2015 Thank you for your feedback. When you open wise disk cleaner again, then close it, do you receive the same error message? Please tell me your system info. Please download the attachment - WiseDiskCleaner_debug.exe, copy and paste this file in Wise Disk Cleaner installation directory, then run it and close it. when the debug window popped up, you can click the button "Close Application" to close the window, you can find the debug report in the software installation directory. (a text file), send it to me. WiseDiskCleaner_debug.zip Link to comment Share on other sites More sharing options...
Bidecaco Posted August 5, 2015 Author Report Share Posted August 5, 2015 Yesterday the error appeared everytime I tried to close the program. I tried a few minutes ago and the problem was still there. I followed your instructions and this is the report bugreport.txt Link to comment Share on other sites More sharing options...
WiseCleaner Posted August 5, 2015 Report Share Posted August 5, 2015 Thank you! Please open Wise Disk Cleaner again, then click Settings, untick "Skip UAC", click OK to save settings. BTW, we suspect that your user account may have some issue, wise disk cleaner cannot create Schedule Task. Ed13 1 Link to comment Share on other sites More sharing options...
Bidecaco Posted August 5, 2015 Author Report Share Posted August 5, 2015 I unticked it and now it works correctly! Thank you so much! Link to comment Share on other sites More sharing options...
WiseCleaner Posted August 6, 2015 Report Share Posted August 6, 2015 You're welcome! Link to comment Share on other sites More sharing options...
Ed13 Posted August 10, 2015 Report Share Posted August 10, 2015 Great!!....It worked....thanks for your help! Link to comment Share on other sites More sharing options...
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