Omar_Jokr Posted August 20, 2013 Report Share Posted August 20, 2013 when i try to run help and support of windows, I got this error. "this image is not from my pc because my langauage is arabic" Operating system:Windows 7 Ultimate (32 bit) Service Pack 1 System root: C:\Windows Available physical memory: 3033 MB CPU: Intel® Pentium® Dual CPU T3400 @ 2.16GHz Drive Info: C: 147.35 GB D: 150.64 GB Internet Explorer: 10.0 Link to comment Share on other sites More sharing options...
april Posted August 20, 2013 Report Share Posted August 20, 2013 Please follow the fsteps below. Right-click My Computer. Pull down to Manage. Expand [+] the Services and Applications branch. Click on Services. Scroll down to Help and Support. Double click that. In the Startup type pulldown, set it to Automatic. Reboot your PC. Thanks. Link to comment Share on other sites More sharing options...
Omar_Jokr Posted August 20, 2013 Author Report Share Posted August 20, 2013 i haven't find Help and Support in the list ! Link to comment Share on other sites More sharing options...
djdanby Posted August 21, 2013 Report Share Posted August 21, 2013 Same too. This Entry does not exist in my list. This will help? http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/help-and-support-was-not-able-to-start/0d8df025-4375-44cb-87bb-d455b2096b6d Or this http://www.microsoft.com/en-us/download/details.aspx?id=91 Link to comment Share on other sites More sharing options...
WiseCleaner Posted August 22, 2013 Report Share Posted August 22, 2013 Hi, Do you ever used System Slimming in Wise Care 365 to delete the Help folder? If not, you can check for the existence of this file "HelpPane.exe" and the folder "Help" in C:\Windows Link to comment Share on other sites More sharing options...
Omar_Jokr Posted August 22, 2013 Author Report Share Posted August 22, 2013 yes i used it now can i restore it? (there is no restore point) Link to comment Share on other sites More sharing options...
WiseCleaner Posted August 23, 2013 Report Share Posted August 23, 2013 It is too bad. Try following steps: 1, If you use wise care 365 to slim system (delete the Help files), and you never uninstall wise care 365, you can restore it. Run wise care 365-----Restore----System restore, select a point to restore. 2, If you don't have a restore point, use this way. Open C:\Windows, find the folder Help (if it not exist, create a new folder named "Help"), right-click it, click Restore previous versions, select a earlier point, Copy it to a specify location Then copy the folder and paste it to C:\Windows djdanby 1 Link to comment Share on other sites More sharing options...
Omar_Jokr Posted August 23, 2013 Author Report Share Posted August 23, 2013 i havent find any points in Restore previous versions Link to comment Share on other sites More sharing options...
WiseCleaner Posted August 26, 2013 Report Share Posted August 26, 2013 Download Help.zip, unzip it then copy the folder "Help" and paste it to C:\Windows djdanby and Omar_Jokr 2 Link to comment Share on other sites More sharing options...
Omar_Jokr Posted August 26, 2013 Author Report Share Posted August 26, 2013 Yes ! Thank you so much djdanby 1 Link to comment Share on other sites More sharing options...
WiseCleaner Posted August 26, 2013 Report Share Posted August 26, 2013 You are welcome. Link to comment Share on other sites More sharing options...
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