[Solved - Win7] Help and support was not able to start

[Omar_Jokr]

when i try to run help and support of windows, I got this error.

"this image is not from my pc because my langauage is arabic"

 

 

Operating system:Windows 7 Ultimate (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 3033 MB

CPU: Intel® Pentium® Dual CPU T3400 @ 2.16GHz

Drive Info:

C: 147.35 GB

D: 150.64 GB

Internet Explorer: 10.0

[april]

Please follow the fsteps below.

 

Right-click My Computer.

Pull down to Manage.

Expand [+] the Services and Applications branch.

Click on Services. Scroll down to Help and Support. Double click that.

In the Startup type pulldown, set it to Automatic.

Reboot your PC.

 

Thanks.

[Omar_Jokr]

i haven't find Help and Support in the list !

[djdanby]

Same too. This Entry does not exist in my list.

 

This will help?

http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/help-and-support-was-not-able-to-start/0d8df025-4375-44cb-87bb-d455b2096b6d

 

Or this

http://www.microsoft.com/en-us/download/details.aspx?id=91

[WiseCleaner]

Hi,

Do you ever used System Slimming in Wise Care 365 to delete the Help folder?

If not, you can check for the existence of this file "HelpPane.exe" and the folder "Help" in C:\Windows

[Omar_Jokr]

yes i used it

now can i restore it? (there is no restore point)

[WiseCleaner]

It is too bad.

Try following steps:

1, If you use wise care 365 to slim system (delete the Help files), and you never uninstall wise care 365, you can restore it.

   Run wise care 365-----Restore----System restore, select a point to restore.

2, If you don't have a restore point, use this way.

    Open C:\Windows, find the folder Help (if it not exist, create a new folder named "Help"), right-click it, click Restore previous versions, select a earlier point, Copy it to a specify location

 

Then copy the folder and paste it to C:\Windows

 

 

[Omar_Jokr]

i havent find any points in Restore previous versions

[WiseCleaner]

Download Help.zip, unzip it then copy the folder "Help" and paste it to C:\Windows

[Omar_Jokr]

Yes ! Thank you so much

[WiseCleaner]

You are welcome.