WiseCleaner

Which browser do you use, IE 9 / Chrome/ Firefox....? When you run it, is there any error message displayed?

It doesn't matter. This topic do not need to be deleted.

Hi, If back to default setting can not solve your problem, try to uninstall it. 1, Start---Control Panel----Programs----Uninstall a program----View installed updates, select Windows Internet Explorer 10, uninstall 2, Restart system, check whether the IE 9 has the same problem. If IE 9 is all right, you can update to IE 10 or just using IE 9. If not, continue to step 3 3, Try to turn off IE 9------restart system----turn on IE 9 again 4, If the step 3 still can not solve the problem, re-install your Windows 7 system. Or, do not use IE again, use Chrome/ Firefox or other browser.

Hi, The printer do not working means not printing or can not connect? 1, can not printing, please contact to the printer providers to seek tech support . 2, can not connect: 1) check the connection from printer to wireless router, if it is good, note down the printer's IP address (e.g 192.168.1.123); 2) check the connection from PC to wireless router, if it is good, follow step 3); 3) click Start, type CMD in search bar, right-click it, select Run As Administartor 4) type ping 192.168.1.123 , press Enter If the result like image 1, back to step 1) and step 2); If the result like image 2, continue to step 5) 5) click Start----Device and Printers, select your printer, right-click, Printer Properties----General----Print Test Page 6) click Start----Device and Printers, select your printer, right-click, Set as default printer. 7) if those steps can not solve your problem, please contact to the printer providers to seek tech support.

Hi, Thank you for your suggestion. But, scanning recoverable files with Wise Disk Cleaner does not concern with the format of the files. The deleted files will be found as long as they have been written in FAT (File Allocation Table) when the deleted files saved. While the deleted file will not be found if the location of the previous file storage allocation list was covered by new files.

Hi, Please update Wise Program Uninstaller to the latest version (v1.51.69).

Hi, If you have lost your license key(s), you may go to Here to recover them.

What time do you back up your system, before the problem occurred? If yes, it's a good news. Control panel---System and Security---Backup and restore, select a backup period to restore your system. But my suggestion is restart system and press F8, select Repair your computer, follow the step select System Image Recovery, Next....

Hi, You can try those: 1, Run Wise PC 1stAid, click the 3rd icon to solve this problem. 2, Or, you can reset IE 10 to default settings. Control panel---Programs---Programs and Features----Turn Windows features on or off, unchecked Internet Explorer 10 Then restart system. Control panel---Programs---Programs and Features----Turn Windows features on or off, selected Internet Explorer 10

Hi, How do you know the hackers wrote codes into your system? Is there any error or unknown program running when system starts? You can try those: 1, Install an anti-virus software and Malwarebytes Anti-Malware , restart system and press F8 to run Safe mode, using anti-virus software and Malwarebytes Anti-Malware do a full scan. 2, Run Wise Care 365---System Tuneup----Startup manager, disable unknown programs. 3, Start----type msconfig.msc in search bar-----General, select Diagnostic Startup . 4, Restart system.

hi, You can try this way: please run Wise PC 1stAid, click the the 7th icon (Lame Internet Surfing ) to disable the third-party plug-ins. If it still not work. Make the error displayed again, then find the folder, c:\users\your name\Appdata\Local\CrashDumps, send the *.dmp file to us.

Maybe 3 reasons: 1, The game which you play, do not support DirectX mode. 2, The DirectX is not the newest edition, you can update it to try. 3, Your Graphics card do not support DirectX or you need to update the Graphics card's driver.

Which browser do you use.

Hi, You can not delete the program, means you can not delete the files of Driver Update or the installer file, Or you can not uninstall the program? Can not delete the file: right-click task-bar, Start Task Manager, Processes, find out Image named " Driver update ", end it, then delete the file. or, restart system, press F8, select Safe mode, then delete the file. Can not uninstall: the "Driver Update" update which device? Right-click Computer----Manage-----Device Manager, right-click the device---Properties---Driver---Roll Back Driver

You can try this: 1, Control Panel---Programs---Programs and Features----Turn Windows features on or off, Unchecked the Media Features. 2, Reboot system 3, Control Panel---Programs---Programs and Features----Turn Windows features on or off, Selected the Media Features.

It is too bad. You need to restore the system to a earliest restore point. The worst condition, you need to reinstall the system. I'm sorry about it.

Did the CD or DVD sound like was vibrating inside as a sign of being read when you put it into your computer's corresponding driver? If you got that sound, put them to another computer to check whether they can be played in another computer. Then it is the CD or DVD's problem if they can not be played in another computer. And it would be your original computer driver's problem if they can be played in another computer.

Click Start, type services.msc in search bar, find out Microsoft Software Shadow Copy Provider, double click it, modify its startup type as Manual or Automatic, then close window and restart system.

Is there any error message displayed when you run those? please provide a snapshot about the error message.

If you have any problems with Ccleaner, please contact to Ccleaner's tech support. Or, you can uninstall Ccleaner and install Wise Care 365 to try.

If the above method does not resolve the problem, you can try the following methods: 1, Download Fix it from Microsoft and run it, it will solve this problem automatically. 2, Or, you can solve it by manual. Windows XP, 2000, Server 2003: Click Start-----Run, type CMD, type regsvr32 Softpub.dll /s , press Enter type regsvr32 Wintrust.dll /s , press Enter type regsvr32 Initpki.dll /s , press Enter type regsvr32 Mssip32.dll /s , press Enter Then click Windows update to do a update. Windows Vista, Windows 7: Click Start----type CMD in search bar, Run as administrator type regsvr32 Wintrust.dll /s , press Enter Then click Windows update to do a update.

hi, It's an special error, please click here to contact us, we will send a special edition to you to analyze this problem.

It should be your system's problem. We suggest you use Windows installation Disk to repair your system.

"the same utility", what is it? What were you doing? Usually, clean system junk files in time and disable useless programs and services will speed up the system boot-up speed. 1, Run Wise Care 365----PC check up----Fix ; 2, Run Wise Care 365----system tuneup---system optimizer & registry defrag; 3, Run Wise Care 365----system tuneup---startup manger, disable useless programs and services. 4, Run Wise memory optimizer, set it Auto optimization. 5, If necessary, add available physical memory.

You means you have replaced motherboard, CPU, Graphics card, but continue to use the old hard disc? You must to re-install a new operation system.