wisecleaner_admin

Hi, Do you login your Google account in Chrome?

Hi, Please read this page carefully, Refresh, Reset or Restore your PC Sorry, I can't help you to recover lost files, you can try Wise Data Recovery, or other data recovery products.

Hi, 1, Created a encrypted folder (we call it encrypted drive), 2, Mount this drive (normally it is drive Z:), open it 3, Move files/folders to this drive. 4, Close drive and click Unmount. Close Wise Folder Hider

@xilolee, Thanks for your help. A few people has same issue with you, but the issue item is not Software Path. We know there is bug in Wise Registry Cleaner X, but We have been unable to reproduce this problem.

Sorry, wisecleaner cannot remove empty folders.

@kasem, 1, Wise Care 365 won't clean installed programs, unless you add its parent folder to clean list. 2, Wise Duplicate Finder find only duplicate files, not duplicate folders. And it only remove files. If you remove files one by one, I mean, you select a file and delete it manually, wise duplicate finder won't backup it. Only if you select multi files, and click "Delete Selected", wise duplicate finder will back up files. You can find backup in Menu - Backup and Restore.

@xilolee I see. In your system, WRC X and Wise Care 365 v5 skipped some registry items. We cannot reproduce this issue. Can I connect to your system to check it?

@xilolee Please check attached image, WRC 9.56 and W365 5.18 are almost same except File Types.

@xilolee Thanks for your feedback. We will fix it in next update.

@dood Yes, it is. You can try Custom Uninstall, add the folder you want to uninstall.

@xilolee Only Daily task will create task in Task Scheduler. Other tasks (Specify time, From now, On Idle), a timer in wise auto shutdown controls these tasks.

Hi, Is the drive a USB drive? For security reason, Wise Folder Hider v4 doesn't support to only hide a folder in a USB device. If you want this feature, please reinstall old version.

Thanks for your suggestion. I will send it developer team.

Yes, it is only available in shortcut.

You can find "Invalid shortcut" in Common Cleaner - Useless files - Windows system

I see. We will fix it soon.

Hi, Current Wise Disk Cleaner and Wise Care 365 won't clean Downloads folder. If someone want to do it, he can Add Downloads folder in Settings, then Advanced Cleaner can empty it.

@xilolee Please try wise care 365 v5.18, we improved registry cleaner.

Wise Auto Shutdown only runs in administrator account. If you set a daily task in administrator account, wise auto shutdown won't auto run in User account, so it cannot shutdown user account.

This is only for wise folder hider v1, v2, v3. If you are using Wise Folder Hider v4, you cannot use this method to get back hidden files.

Which DPI setting do you use? 200%?

Hi, No, there is not. Slimming System will remove system files, we highly recommend to do a system backup. If you don't want this restore point, you can delete it from Wise Disk Cleaner Restore center.

@Serenator Thanks for your feedback, we will check it.

Dear users, Good news here! Wise Registry Cleaner X is released the Beta version. Try it now before its official release. Click Here to try Wise Registry Cleaner X. You are invited to tell us what you think about it and please have us informed whether anything needs to be modified. Thanks in advance! Hope you like it! Best Regards, WiseCleaner.com Team

Thanks for your suggestion. I will send it to developer team. Now, if you want to search 2 or more types, you can use ; or | to link keywords. For example, *.jpg|*.png or, you can type, *.jpg;*.png Both are correct.