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wisecleaner_admin

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Everything posted by wisecleaner_admin

  1. Open drive H: , delete useless files to free up disk space. Control Panel-----Appearance and Personalization-------Folder Options, click Show hiden files and folders
  2. Please describe more details about your problem. A thumbnail about the error message is very useful.
  3. Reboot system, press F8 to run Safe moede, delete or uninstall the file.
  4. Hi, Please describe more details about your problem. You can run Wise PC 1stAid , click 1st icon "Desktop icon error " to sove your problem.
  5. Hi, "slow to connect" means open a website very slow? Or other.
  6. Hi, Double click My Computer----click Change your view-----select Tiles
  7. Please tell us the whole error message. A thumbnail about is very useful.
  8. Hi, Check the URL whether is correct. Contact a friend of yours, let him/her to open this URL, If he/she can open it, check your Internet connection, firewall settings. If he/she cannot open it too, maybe the URL is wrong.
  9. So glad that you have resolved your problem.
  10. Please describe more details about your problem.
  11. Hi, Please make sure the battery is suit for your laptop. I suggest you seek help from your laptop support team.
  12. Thank you for your suggestions.
  13. Hi, Run Wise Registry Cleaner----Settings, select Deep (Full scan mode for advanced users)
  14. Proxy setting contain IP address, Port, Username, Password, Permissions. You said " De proxyserver weigert verbindingen ". I guess, your account has no enough permission to connect the server. Seek help from the provider, get permission.
  15. Could you send us a snapshot about your problem? Just no drive icons, but you can see their name C /D ...? Or, there is nothing, it is blank?
  16. You mean that the headphones can hear sounds, but the speaker have no sounds? If yes, I suspect that the speaker is broken. Please seek help from HP support team.
  17. Open IE----Tools-----Internet options----Advanced, selected Play sounds in webpages
  18. 1, reinstall the program again. 2, If this cannot work, download NPPTools.dll from Internet. 3, Copy and paste it to C:\Windows\SysWOW64 4, click Start menu, type regsvr32 npptools.dll in search box, and press Enter
  19. Please describe more details about your problem. Make a snapshot about the error message and send to us.
  20. Blue screen of death? Please find this file ( C:\Windows\Minidump\ )in your system and send to us.
  21. Does it happen many times or just once? If it happen many times, 1, run antivirus software and anti-malware software to do deeply scanning. 2, If it shutdown at same time, check Task Scheduler, whether there is a task to shut down PC. If it happen just once, maybe system update or antivirus software updates need to shut down or restart the system.
  22. Did you used Wise PC 1stAid (the last icon "Running speed of PC is too slow") to speedup your PC? This function will reset the configuration of your PC to the initial state. (it means all third-party services will be stoped, some programs cannot run or cannot work well, sometime, you need to reinstall them.) 1, Need rboot system to connect internet. Generally, when you logon desktop, your system need a little time to receive and set IP configuration from router. (DHCP, Dynamic Host Configuration Protocol) If you want to reduce the waiting time, you can set IP address by manual. 2, Reinstall JAVA again. 3, Generally, log files can be deleted safely. If you don't want to delete it, you can ignore it (add it to exclusion list).
  23. Do you ever reinstall the program to solve it? Please send us a thumbnail about the error message.
  24. HI, You means the wireless function cannot be activated, was there any error message displayed? 1, Make sure you have installed the correct driver 2, Make sure the service WLAN AutoConfig is running. 3, Make sure the SSID of your wireless router is running.
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