musgrove Posted December 6, 2013 Report Share Posted December 6, 2013 After trying to restore my PC, I keep getting the messageUnable to find locale files. Please reinstall. Which I think may be a registry problem. I've cleaned my registry and done all I know how, and am stuck. When I try to open Chrome, for example, I get that message, as well as many other files and folders I previously could open. Operating system:Windows 7 Professional (64 bit) Service Pack 1 System root: C:\Windows Available physical memory: 12279 MB CPU: Intel® Core i7 CPU 960 @ 3.20GHz Drive Info: C: 915.11 GB E: 1862.98 GB F: 1397.26 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
Lucy Posted December 6, 2013 Report Share Posted December 6, 2013 please send that error screenshot to us, thanks Link to comment Share on other sites More sharing options...
xilolee Posted December 6, 2013 Report Share Posted December 6, 2013 Hi musgrove! If the problem afflicts only Google chrome, uninstall and reinstall it. Otherwise, scan your entire computer with these programs: adwcleaner (click) Junkware removal tool (click)superantispyware free (click)sophos virus removal tool free (click)MBAM free (click)stinger 32 bit (click) or stinger 64 bit (click)(according to your windows BIT version)MS Safety Scanner 32 bit (click) or MS Safety Scanner 64 bit (click)(according to your windows BIT version) Looking forward for your kind feedback! Link to comment Share on other sites More sharing options...
marksinger Posted December 14, 2013 Report Share Posted December 14, 2013 I'm having the same problem. How can I install chrome again when I cant even get onto the main page? As soon as I click chrome I get that terrible message. Thank you I even tried to uninstall chrome and when i clicked on chrome I got the same message. Wont let me do anything. Frustrating. Been on it all day. Link to comment Share on other sites More sharing options...
xilolee Posted December 15, 2013 Report Share Posted December 15, 2013 Hi marksinger! Check how to reset chrome settings Or rename default folder to backup-default inside C:\Users\%username%\AppData\Local\Google\Chrome\User Data\ (where the default folder is). Looking forward for your kind feedback! Link to comment Share on other sites More sharing options...
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