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wolf5370

[Solved - Win7-x64] WiseCare 365 Disk Eraser

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Windows 7 Ultimate X64 - 4GB - 1Tb/512Gb dual HDD - Avira Premium 2013 Antivirus (up to date) - all windows updates to date.

 

I have used Reg and Disk cleaner apps for years - downloaded 365 (Free) yesterday.

Disk Eraser showed 'found many recoverable files' as expected on both drives.

Run eraser on 'DOD 5220.22 M 3 passes' over night. After 7 hours it was stuck on 1minute 22 seconds erasing (this did not move over time - Task Manager showed no activity including IOs over this time) - tried "STOP" button, but this did nothing. Had to kill process in task manager.

 

Reran 365 and Disk Eraser still shows 'found many recoverable files'.

 

So, in short - this is not working at all - locks up/crashes and does not remove the files in earlier passes (otherwise they would not be visible on rerun).

 

All other software was halted - scheduled Virus Scan was cancelled to ensure no interference - computer was not touched for those 7 hours during failed run.

 

FYI: Am interested in up grading to Pro - but need basic functions (free ones) to work before spending money on the Pro.

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Hi,

 

Would you please try to choose the "Random Data 1 pass" , the recommended item, and do a erase again? 

 

The recommended one is safe and fast, if the issue mentioned above still happens, please try to provide us a screenshot to further test this. Is that ok?

 

Thank you for supporting our software.

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