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Omar_Jokr

[Solved - Win7] Help and support was not able to start

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when i try to run help and support of windows, I got this error.

"this image is not from my pc because my langauage is arabic"

 

53ca422878d4ba3e82526203250743b0.png

 

Operating system:Windows 7 Ultimate (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 3033 MB

CPU: Intel® Pentium® Dual CPU T3400 @ 2.16GHz

Drive Info:

C: 147.35 GB

D: 150.64 GB

Internet Explorer: 10.0

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Please follow the fsteps below.

 

Right-click My Computer.

Pull down to Manage.

Expand [+] the Services and Applications branch.

Click on Services. Scroll down to Help and Support. Double click that.

In the Startup type pulldown, set it to Automatic.

Reboot your PC.

 

Thanks.

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:( It is too bad.

Try following steps:

1, If you use wise care 365 to slim system (delete the Help files), and you never uninstall wise care 365, you can restore it.

   Run wise care 365-----Restore----System restore, select a point to restore.

post-45-0-69001600-1377254289_thumb.jpg

2, If you don't have a restore point, use this way.

    Open C:\Windows, find the folder Help (if it not exist, create a new folder named "Help"), right-click it, click Restore previous versions, select a earlier point, Copy it to a specify location

post-45-0-13673500-1377254286_thumb.jpg  post-45-0-71843700-1377254288_thumb.jpg

Then copy the folder and paste it to C:\Windows

 

 

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