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wisecleaner_admin

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Everything posted by wisecleaner_admin

  1. Please describe more details about your problem, a screenshot of error message is very useful.
  2. Hi, Please press Win+R in keyboard, then type msconfig and press Enter to open System Configuration Click Boot, uncheck Boot Options---Safe boot, click OK to save settings, then restart system.
  3. Our giveaway edition, you can use all Pro features, except auto-update. When you click Check for updates, you will get a message that if you continue to update, it will become to Free edition. It means that if you never update it, you can use its Pro edition forever.
  4. Hi MGP, Please try this new file. Thank you. WiseCare365.zip
  5. Hi, Do you try to uninstall and reinstall the latest version of Firefox?
  6. Hi, Please open Control Panel---System and Security----Administrative Tools---Services, find out Windows Update, make sure its Startup type is Automatic and its status is Start.
  7. Hi, You can run Wise PC 1stAid, click the 12th icon "Internet Explorer stops responding" to solve your problem.
  8. Hi, please try other USB ports, rear port is better. If it cannot work, try to use other USB device to check whether your USB ports are working well. Maybe reboot system can solve it.
  9. Please try to update Firefox or download and install the latest version of Firefox.
  10. If you have a problem, please describe more details.
  11. Hi You can try following steps to solve your problem. 1, Open Control Panel-----System and Security-----Administrative Tools----Services, find out Windows Update and stop it. 2, Open C:\Windows\SoftwareDistribution\DataStore, remove all files and folders 3, Open C:\Windows\SoftwareDistribution\Download, remove all files and folders 4, Open Control Panel-----System and Security-----Administrative Tools----Services, find out Windows Update and start it. 5, Maybe you need to reboot system.
  12. Hi, Do you means when you start system, you will get this error message. If yes, 1, Run Wise Care 365---System Tuneup----Startup Manager, find out Conduit, then disable it and remove it. 2, Run IE 11---Tools---Manage add-ons---Extensions and Toolbars, find out Conduit, then disable it and remove it. 3, If it still pop-up, download Conduit and install it, then uninstall it and turn step 1, step 2.
  13. Hi, Two ways to sole your problem. 1, Reinstall the error program, it may sole this problem. 2, Search the dll file from Internet, download the right edition (xp/win7/win8) Save it in C:\Windows\System32 Then click Start, type regsvr32 name.dll press Enter
  14. Hi Logan4, Garioch7 is right. You can try following steps to solve your problem. 1, Please note down all pop-up programs name. Make sure you don't need them anymore. 2, Restart system, press F8 to run Safe Mode. 3, Run Wise Program Uninstaller, find out all pop-up programs and uninstall them. 4, Run antivirus software and anti-malware software, do a deep scan. 5, Restart system to check, whether it is right now. If no, please send me the pop-up programs screenshot. 6, Run Wise Care 365 to clean junk files and optimize your system. (disable useless startup programs and useless context menus....)
  15. Hi, I guess, there is an option that you can switch Full screen or Window Mode, before you play game. The video window, please check out whether it has a button to switch Full screen or Window Mode.
  16. Please show us the details of the error message.
  17. Hi, Sorry, I cannot understand your problem. 1, If your problem is this: Please use genuine Windows operation system 2, If your problem is this, you can try following steps: 1), Before you connect your mobile phone to computer, please plug out the memory card from your mobile phone 2), Connect your mobile phone and your computer. 3), IF this is working well, then disconnect phone and computer. 4), Insert memory card in your phone 5), Connect your phone and computer again.
  18. Hi KenEzthex, Sorry, there is not a method that user can view the expire date of their license key. If you want to know it, please send me a message and tell me your registry email. Or you can read the registration email that we sent to you. By the way, if your expiry date is less than 30 days, wise care 365 Pro will pop-up a window to tell you, you need to renew the license key.
  19. Hi MGP, Please try this new file. whatever it can find your disk, send me a screenshot, defragment screenshot. like this: WiseCare365.zip
  20. Hi marcomon! I assume you have pressed the wrong tab when you wanted to reply to xilo lee, pressing 'report' instead of 'reply', so I posted your reply here.
  21. Hi MGP, Try this new file, and send the log file to me. Thank you! WiseCare365.zip
  22. Hi MGP, Please try this file again, if ti cannot get your disk info, it will create a log file in C:\wiselog.txt THX. WiseCare365.zip
  23. Hi, It is very strange. Please try this way: 1, Run Wise Registry Cleaner 2, Click Restore---Registry Backup 3, Select the latest item 4, Click Restore
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