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lesw12

explorer keep freezing

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open page press to open page freezed

Operating system:Windows 8.1 Pro (64 bit)
System root: C:WINDOWS
Available physical memory: 4088 MB
CPU: AMD Phenom II X6 1065T Processor
Drive Info:
C: 688.95 GB
Internet Explorer: 11.0

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Right-click start, click command prompt (admin), launch:

dism /online /cleanup-image /checkhealth
It should last few seconds, then report the final result here.

After it, launch:

sfc /scannow
It should last 15-50 minutes.

If the final result is different from Windows Resource Protection did not find any integrity violations and Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log, launch this command:

copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt && findstr /c:"[SR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txt
After it, you should find two files on your desktop: cbs.txt and SR.txt.

Post here the sr.txt .

If the command won't work, try these, one after the other (one by one):

copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt
findstr /c:"[SR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txt

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