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Installation Problem


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Turbo Tax 2014 will not install from CD drive or download. Receive "windows installer error,
unable to retrieve errorCode from installatioin context message. Microsoft installer error:0, with error code:0
stack trace: at intuit.tax installers. setup msihelper.install msi package.

Operating system:Windows Vista Home Premium (64 bit) Service Pack 2
System root: C:Windows
Available physical memory: 4990 MB
CPU: AMD Phenom 9150e Quad-Core Processor
Drive Info:
C: 583.24 GB
D: 12.93 GB
F: 465.76 GB
Internet Explorer: 9.0

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  • 7 years later...

Boot to the Windows 10 desktop, then launch Device Manager by pressing Windows key + X and clicking Device Manager. Expand DVD/CD-ROM drives, right-click the optical drive listed, then click Uninstall. Exit Device Manager then restart your computer. Windows 10 will detect the drive then reinstall it.

 

Regards,

Will

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