rjamros Posted January 6, 2015 Report Share Posted January 6, 2015 Turbo Tax 2014 will not install from CD drive or download. Receive "windows installer error,unable to retrieve errorCode from installatioin context message. Microsoft installer error:0, with error code:0stack trace: at intuit.tax installers. setup msihelper.install msi package.Operating system:Windows Vista Home Premium (64 bit) Service Pack 2System root: C:WindowsAvailable physical memory: 4990 MBCPU: AMD Phenom 9150e Quad-Core ProcessorDrive Info:C: 583.24 GBD: 12.93 GBF: 465.76 GBInternet Explorer: 9.0 LillianJiX 1 Link to comment Share on other sites More sharing options...
xilolee Posted January 8, 2015 Report Share Posted January 8, 2015 Have you run the installer as an administrator? (right-click, run as administrator) Link to comment Share on other sites More sharing options...
Willjoe Posted July 22 Report Share Posted July 22 Boot to the Windows 10 desktop, then launch Device Manager by pressing Windows key + X and clicking Device Manager. Expand DVD/CD-ROM drives, right-click the optical drive listed, then click Uninstall. Exit Device Manager then restart your computer. Windows 10 will detect the drive then reinstall it. Regards, Will Link to comment Share on other sites More sharing options...
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