Jump to content

Installation Problem

Recommended Posts

Turbo Tax 2014 will not install from CD drive or download. Receive "windows installer error,
unable to retrieve errorCode from installatioin context message. Microsoft installer error:0, with error code:0
stack trace: at intuit.tax installers. setup msihelper.install msi package.

Operating system:Windows Vista Home Premium (64 bit) Service Pack 2
System root: C:Windows
Available physical memory: 4990 MB
CPU: AMD Phenom 9150e Quad-Core Processor
Drive Info:
C: 583.24 GB
D: 12.93 GB
F: 465.76 GB
Internet Explorer: 9.0

Link to comment
Share on other sites

  • 7 years later...

Boot to the Windows 10 desktop, then launch Device Manager by pressing Windows key + X and clicking Device Manager. Expand DVD/CD-ROM drives, right-click the optical drive listed, then click Uninstall. Exit Device Manager then restart your computer. Windows 10 will detect the drive then reinstall it.




Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...