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fail to remove file.

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wise care team.

can you help me fix this issue that i gaved the image.

and that was when i was running a registry scan.




Operating system:Windows 7 Professional (64 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 3959 MB

CPU: Intel® Core i5 CPU 650 @ 3.20GHz

Drive Info:

C: 687.24 GB

D: 11.30 GB

Internet Explorer: 11.0

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Hello Crystalboi:  I am suspicious that the one item not removed is related to your antivirus solution.  Most a/v software has "tamper detection" or "self-defence" that does not permit some core files to be tampered with.  I use BitDefender Total Security and there are always 11 files not fixed after a registry scan.  I would not be concerned about it, personally.


Hope this helps.  Have a great day.




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