murphy Posted December 20, 2013 Report Share Posted December 20, 2013 windows live mail will not allow new email messages to load up . When clicking on new message, photo message live mail shuts down, but then reloads back to normal window. Can recieve messages no problem. Operating system:Windows 7 Home Premium (64 bit) Service Pack 1 System root: C:\windows Available physical memory: 5610 MB CPU: AMD A6-3400M APU with Radeon HD Graphics Drive Info: C: 580.58 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
xilolee Posted December 22, 2013 Report Share Posted December 22, 2013 Hi murphy! Download/run these programs:Full scan with your antivirusadwcleaner (click)Junkware removal tool (click)superantispyware free (click)sophos virus removal tool free (click)MBAM free (click)stinger 32 bit (click) or stinger 64 bit (click)(according to your windows BIT version)MS Safety Scanner 32 bit (click) or MS Safety Scanner 64 bit (click)(according to your windows BIT version) Later, launch sfc /scannow from an elevated command prompt Link to comment Share on other sites More sharing options...
murphy Posted December 22, 2013 Author Report Share Posted December 22, 2013 thanks will give it a try and respond later with results. Link to comment Share on other sites More sharing options...
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