Navegadores param de responder

[Fernanda]

A minha máquina vem apresentando travamentos frequentes dos navegadores, principalmente do firefox, estou usando e do nada aparece a mensagem " o firefox não está respondendo", aí só resolve fechando a janela.

 

 

 

Operating system:Windows 7 Home Basic (32 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 2999 MB

CPU: Intel® Core i3 CPU M 370 @ 2.40GHz

Drive Info:

C: 453,45 GB

Internet Explorer: 11.0

[xilolee]

Hi kika!

• Uninstall firefox
• From an elevated command prompt launch: cleanmgr /sageset:100 (press enter)
  It will appear the cleanmgr settings window
  Tick everything and click ok
  From the same elevated command prompt (or open another one if you have closed the previous one) launch: cleanmgr /sagerun:100 (press enter)
• Till you wait that it finishes, download wise registry cleaner portable (click) and wise disk cleaner portable (click) (or wise care 365, if you prefer) and run them (check carefully their options, you can create a system restore before using them)
• Install the latest version of firefox

Hope this helps!

Looking forward for your kind feedback.