AnnaH Posted August 26, 2013 Report Share Posted August 26, 2013 My Gateway laptop computer battery is not working. My computer works while plugged in, but the battery is completely drained, even though is shows 63% (see image). I've searched for troubleshooting and repair suggestions...all suggesting removing/reinstalling the battery related drivers through device manager. This has not helped at all. I have a feeling it is something more than just needing a new battery, but was wondering if you would have any other suggestions. I have Windows Vista Home Premium. Operating system:Windows Vista Home Premium (32 bit) Service Pack 2 System root: C:\Windows Available physical memory: 2038 MB CPU: Intel® Core2 Duo CPU T7300 @ 2.00GHz Drive Info: C: 199.81 GB D: 33.08 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
april Posted September 5, 2013 Report Share Posted September 5, 2013 Close your laptop Take out the battery at the bottom and put on your charger. Open your laptop and then open your user. Close the laptop and take out the charger. Put the battery back on and then put the charger on Please try the above solution, thanks. Link to comment Share on other sites More sharing options...
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