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unable to update windows


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though i am admin of my computer and i am logged in with it.i am un able to update windows and change some settings.how to fix it?i run duplicate windows 7 ultimate 64 bit.and if u have its original key plz share to me

 

 

 

 

 

 

 

 

 

 

 

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If the installation remains stuck at the same percentage, try checking for updates again or running the Windows Update Troubleshooter. To check for updates, select Start > Settings > Update & Security > Windows Update > Check for updates.

 

 

Regards,

Will

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