Anipi

Thank you for your help. I am not quite sure what happened. When I logged onto my laptop to follow your instructions it was very slow to start, then it went into a self repair... it had not done this before, even when I had choosen this option I was still getting the same error. After some considerable time it loaded windows in normal mode, restoring back a few weeks. I do not understand how as the last available restore point had been more recent than this when I had tried to do this "manually" myself.,, anyway... I have been able to run in normal mode without problems for the last couple of days. Thanks again for your help, I am glad I didn't have to reinstall window 7.

I have sent a copy of the dumps to support. Thank you.

I get the message "you aren't permitted to upload this kind of file"... is that my computer blocking it as I don't have admin mode or something or coming from your security?

Hi UCanFixit, It is a pity my response upset you as the intent was quite the opposite. I just wanted to let you know that I wasn't getting any change in the state of my computer and that I didn't want you to waste any more of your time trying to resolve the issue. I will take it to a professional who has all the tools to fix it after the holidays. (In my country everything shuts down over August). To respond fully to each of your comments: 1) I agree that the cleaner cannot fix my registry. I am certain it is corrupted. 2) Restoring to a previous point... unfortunately this point is too recent and the problem (registry error as in the photo above).. still occurs. 3) There has never been an issue with the audio driver, just that when in safe mode (the only mode that I can run) there is no audio by default. I use my computer to work and needed sound, it had nothing to do with the fault on the computer. 4) I am pretty certain it is a registry error as the problem started when I tried to uninstall some redundant software. Now I cannot uninstall software properly (by activating this option in safe mode)... one or 2 programs uninstalled but most hang and I get the error... registry error.. by doing this I have probably made things worse, but I still have the restore point which is possibly less corrupted. I was a bit lax and didn't make a note of the programs I tried, but unless I edit the registry manually I don't think this information is of much help anyway. 5) You asked how the problem started...like I said in my original post .... (I know my laptop is full of rubbish and it was when I started to try and clean out all the unwanted programs that the problems really started). ...ie when uninstalling softare 6) I removed all startup programs as you suggested and started in normal mode. This resulted in the same error.. registry error... see photo above ... I was disappointed at this as I had high hopes for this one. Hence my short reply. 7) Lenova one key recovery.... hangs and then gives me ... registry error...see photo above 8) repair install or clean install. This was my original thought but I do not have a disc. I don't fully understand your comment about the ISO being burned to the DVD nor the key from my COA sticker but without another computer I can't see how I can do this as I do not know how to burn a DVD in safemode. A clean install was the route I thought I would need to take before posting or attempt manually editing the registry. Sorry you were annoyed. Thank you for trying.

still crashed

photo

Thank you for your input guys. 1) I only wanted to activate sound so that I could keep up with my studies, it had nothing to do with resolving the problem with my computer. I now have a work around, thank you. 2) I believe it is a registry problem as everytime I start my computer in normal mode it crashes and the error is titled registry error. 3) restoring to an older version didnt help but I dont have a very old copy. 4) I cannot uninstall some programs (I activated this option in safe mode) but could others. totally at a lose, think I will need to buy an ungrade to window 8 and start afresh.

Thanks, I have a full back of my data but I dont think that includes the registry nor would I know how to access that. I will look at the system restore you recommend. Thank you... is there a way I can apply the driver for sound whilst in safe mode? That is the only thing I need. Many thanks for your reply, I fear you are right about the state of my registry.

Hi, I am not sure if anyone here can help me as my problem is not really with the software but with my computer. When running windows 7 in normal mode it doesn't take long before my lenovo B570e crashes with a registery error. I have downloaded and run wise registry cleaner at all levels in safe mode and my computer will run in safe mode. This would be sufficient for me except I need sound to do my studies online. As soon as I return my setting to normal mode it crashes again. I can not access the list of predetermined programs to uninstall any programs as soon as I do it crashes.... (I know my laptop is full of rubbish and it was when I started to try and clean out all the unwanted programs that the problems really started). HELP PLEASE