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Hi yvonne! Have you already tried the proposed solution for your problem in wise PC 1st aid? If yes, but your Personal Computer is still slow, try: 1) download the following programs; installation is not required, since they are portable! - adwcleaner (click) (The following ones are "zipped": you should just unzip them and they are ready!): - Wise registry cleaner 7.88 portable: http://www.snapfiles.com/downloads/wiseregistry/dlwiseregistry.html - Wise disk cleaner 7.96 portable: http://www.snapfiles.com/downloads/wisediskcleaner/dlwisediskcleaner.html - Wise program uninstaller 1.57 portable: http://www.snapfiles.com/downloads/wiseuninstaller/dlwiseuninstaller.html 2) Click adwcleaner and do a scan, check the results and send them us (and/or clean them). 3) Start wise program uninstaller (WPU): - Check, in the list that appears, if you could uninstall some programs that you have installed some times ago but that you don't use at all. - Don't uninstall programs if you are unsure (to make disasters)!!! - Close the program 4) Start wise disk cleaner (WDC): - Click select all (bottom-left corner) - If you are saving passwords in your browser(s), check the entry surf the internet: untick IE saved passwords, untick mozilla saved passwords, untick [your-browser] saved passwords Otherwise you could leave them ticked! - Click start scan (bottom-right, green button) - Check the results and untick the ones that are not safe to delete in your opinion - Click start cleaning (bottom-right, green button) - Leave opened the program 5) Windows start, all programs, accessories, open command prompt - elevated privileges needed, from windows vista and later OS: - Inside the black screen that appears write (or, better, copy-paste the following): cleanmgr /sageset:65535 && cleanmgr /sagerun:65535 - Select/tick every option that appears, click ok, wait until it finishes 6) Start wise registry cleaner (WRC): - Click backup (at top), click create a full registry backup, wait until it finishes and later click ok - Click custom area (bottom-left corner), click select all, click ok - Click start scan (up-right corner, green button), wait until it finishes - Check the results and untick the ones that are not safe to delete in your opinion - Click start cleaning (up-right corner, green button) - Click system tuneup tab (near registry cleaner, top-left corner) - Click select all (bottom-left corner) - Click optimize (up-right corner, green button) - Close the program 7) Come back to wise disk cleaner: - Click defrag tab (at top) - Select only the system drive, deselect the other drives - Click defragment (bottom-right corner, green button) - Wait until it finishes (it could be some half hours, or hours!!!) Alternatively, you could use windows defrag (right click your system hard drive, properties, tools, defragment now) 8) From windows vista onwards - Open your windows task manager, click the startup tab, disable non-essential things 9) Open msconfig.exe, click services tab, tick Hide All Microsoft Services, check carefully which services you can disable 10) Open taskschd.msc and check carefully if you have UNWANTED scheduled tasks. 11) Start wise registry cleaner (WRC): - Click registry defrag tab (near system tuneup, top-left corner) - Click analyse (top-right corner, green button) - Save your data in every other opened program and close everything (but neither windows, nor WRC!!!) - Click WRC's defragment button (top-right button, colored in green) and your pc will be restarted 12) Hopefully, you should have solved your problem!!! Looking forward for your kind feedback!

Try: 1) Open an elevated command prompt (started as an administrator) Inside the black screen type cleanmgr /sageset:65535 (press enter) Tick every option that appear and click ok Inside the black screen type cleanmgr /sagerun:65535 (press enter) Wait until it finishes and re-try. 2) control panel, troubleshoot computer problems, system and security, fix problems with windows update 3) Fix problems that programs cannot be installed or uninstalled (click)

Hi anils4863! Try safe mode: http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

Hi stuartmcdonald! Uninstall it, search Adobe Shockwave Player 12.0.5.146 on the adobe website and install it.

Hi sonical! Have you installed some new firewall or antivirus?

Hi cahit! Have you already tried the proposed solution for your problem in wise PC 1st aid? If yes, but your Personal Computer is still slow, try: 1) download the following programs; installation is not required, since they are portable! - adwcleaner (click) (The following ones are "zipped": you should just unzip them and they are ready!): - Wise registry cleaner 7.88 portable: http://www.snapfiles.com/downloads/wiseregistry/dlwiseregistry.html - Wise disk cleaner 7.96 portable: http://www.snapfiles.com/downloads/wisediskcleaner/dlwisediskcleaner.html - Wise program uninstaller 1.57 portable: http://www.snapfiles.com/downloads/wiseuninstaller/dlwiseuninstaller.html 2) Click adwcleaner and do a scan, check the results and send them us (and/or clean them). 3) Start wise program uninstaller (WPU): - Check, in the list that appears, if you could uninstall some programs that you have installed some times ago but that you don't use at all. - Don't uninstall programs if you are unsure (to make disasters)!!! - Close the program 4) Start wise disk cleaner (WDC): - Click select all (bottom-left corner) - If you are saving passwords in your browser(s), check the entry surf the internet: untick IE saved passwords, untick mozilla saved passwords, untick [your-browser] saved passwords Otherwise you could leave them ticked! - Click start scan (bottom-right, green button) - Check the results and untick the ones that are not safe to delete in your opinion - Click start cleaning (bottom-right, green button) - Leave opened the program 5) Windows start, all programs, accessories, open command prompt - elevated privileges needed, from windows vista and later OS: - Inside the black screen that appears write (or, better, copy-paste the following): cleanmgr /sageset:65535 && cleanmgr /sagerun:65535 - Select/tick every option that appears, click ok, wait until it finishes 6) Start wise registry cleaner (WRC): - Click backup (at top), click create a full registry backup, wait until it finishes and later click ok - Click custom area (bottom-left corner), click select all, click ok - Click start scan (up-right corner, green button), wait until it finishes - Check the results and untick the ones that are not safe to delete in your opinion - Click start cleaning (up-right corner, green button) - Click system tuneup tab (near registry cleaner, top-left corner) - Click select all (bottom-left corner) - Click optimize (up-right corner, green button) - Close the program 7) Come back to wise disk cleaner: - Click defrag tab (at top) - Select only the system drive, deselect the other drives - Click defragment (bottom-right corner, green button) - Wait until it finishes (it could be some half hours, or hours!!!) Alternatively, you could use windows defrag (right click your system hard drive, properties, tools, defragment now) 8) From windows vista onwards - Open your windows task manager, click the startup tab, disable non-essential things 9) Open msconfig.exe, click services tab, tick Hide All Microsoft Services, check carefully which services you can disable 10) Open taskschd.msc and check carefully if you have UNWANTED scheduled tasks. 11) Start wise registry cleaner (WRC): - Click registry defrag tab (near system tuneup, top-left corner) - Click analyse (top-right corner, green button) - Save your data in every other opened program and close everything (but neither windows, nor WRC!!!) - Click WRC's defragment button (top-right button, colored in green) and your pc will be restarted 12) Hopefully, you should have solved your problem!!! Looking forward for your kind feedback!

Please check if this topic could help you: http://forum.wisecleaner.com/index.php?/topic/3119-windows-installer/

Hi cahit! Open the command prompt and inside the black screen type: c: (press enter on your keyboard) cd\ (enter) dir regedit.exe /a /b /s (enter) Wait until it finishes, then post a screenshot with the results or copy them here. If it is present in a certain path, for example I have got it inside c:\windows, you could modify your global path variables, adding it: click start type in the searchbox SystemPropertiesAdvanced (press enter) click environment variables under system variables, find path and double click it (or select it and click edit) click at the end of that string/sentence and type ; your-regedit-path (press enter and ok) example: ; c:\windows Looking forward for your kind feedback!

Hi Renats! Click start, in the search box type msconfig and press enter. In the system configuration window that appears, check if it is ticked either normal startup or selective startup (with every option under it ticked). If everything is ok, check kb2642495 "The Windows Installer Service Could Not Be Accessed" error when you try to install a program in Windows 7 or Windows Vista (click) Hope this helps!

Hi joseir! Try this: Go to MSIE settings: tools, internet settings, advanced tab, click reset button. Hope this helps!

Hi BOGDANBILYK! Have you already tried to reset its settings? Check this firefox help page: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems If you don't have the same options, type in the address bar about:support, press enter, and check if you have got the reset button on the right. Hope this helps!

Hi Clive! In any folder, click the display menu, then click details pane (it's selected in the following picture):

Well done! But try the following steps too!

Hi lennox5678.freeserve.co.uk! Have you already tried the proposed solution for your problem in wise PC 1st aid? If yes, but your Personal Computer is still slow, try: 1) download the following programs; installation is not required, since they are portable! - adwcleaner (click) (The following ones are "zipped": you should just unzip them and they are ready!): - Wise registry cleaner 7.88 portable: http://www.snapfiles.com/downloads/wiseregistry/dlwiseregistry.html - Wise disk cleaner 7.96 portable: http://www.snapfiles.com/downloads/wisediskcleaner/dlwisediskcleaner.html - Wise program uninstaller 1.57 portable: http://www.snapfiles.com/downloads/wiseuninstaller/dlwiseuninstaller.html 2) Click adwcleaner and do a scan, check the results and send them us (and/or clean them). 3) Start wise program uninstaller (WPU): - Check, in the list that appears, if you could uninstall some programs that you have installed some times ago but that you don't use at all. - Don't uninstall programs if you are unsure (to make disasters)!!! - Close the program 4) Start wise disk cleaner (WDC): - Click select all (bottom-left corner) - If you are saving passwords in your browser(s), check the entry surf the internet: untick IE saved passwords, untick mozilla saved passwords, untick [your-browser] saved passwords Otherwise you could leave them ticked! - Click start scan (bottom-right, green button) - Check the results and untick the ones that are not safe to delete in your opinion - Click start cleaning (bottom-right, green button) - Leave opened the program 5) Windows start, all programs, accessories, open command prompt - elevated privileges needed, from windows vista and later OS: - Inside the black screen that appears write (or, better, copy-paste the following): cleanmgr /sageset:65535 && cleanmgr /sagerun:65535 - Select/tick every option that appears, click ok, wait until it finishes 6) Start wise registry cleaner (WRC): - Click backup (at top), click create a full registry backup, wait until it finishes and later click ok - Click custom area (bottom-left corner), click select all, click ok - Click start scan (up-right corner, green button), wait until it finishes - Check the results and untick the ones that are not safe to delete in your opinion - Click start cleaning (up-right corner, green button) - Click system tuneup tab (near registry cleaner, top-left corner) - Click select all (bottom-left corner) - Click optimize (up-right corner, green button) - Close the program 7) Come back to wise disk cleaner: - Click defrag tab (at top) - Select only the system drive, deselect the other drives - Click defragment (bottom-right corner, green button) - Wait until it finishes (it could be some half hours, or hours!!!) Alternatively, you could use windows defrag (right click your system hard drive, properties, tools, defragment now) 8) From windows vista onwards - Open your windows task manager, click the startup tab, disable non-essential things 9) Open msconfig.exe, click services tab, tick Hide All Microsoft Services, check carefully which services you can disable 10) Open taskschd.msc and check carefully if you have UNWANTED scheduled tasks. 11) Start wise registry cleaner (WRC): - Click registry defrag tab (near system tuneup, top-left corner) - Click analyse (top-right corner, green button) - Save your data in every other opened program and close everything (but neither windows, nor WRC!!!) - Click WRC's defragment button (top-right button, colored in green) and your pc will be restarted 12) Hopefully, you should have solved your problem!!! Looking forward for your kind feedback!

Hi bertmartin1938! Try a clean startup (click)

Hi medealuna! Which google chrome version are you using? Check if your security suite (your firewall) is giving the correct access to chrome, or if it is blocking it. Otherwise check how to reset chrome settings: https://support.google.com/chrome/answer/3296214 Hope this helps!

Hi monica! Try this: Go to MSIE settings: tools, internet settings, advanced tab, click reset button. Hope this helps!

Go to MSIE settings: tools, internet settings, advanced tab, click reset button.

http://www.ghacks.net/2013/10/19/download-windows-8-1-iso-image/ Dopo la frase "The instructions are in German, but I have taken the liberty to translate the main steps into English:"

http://howto.cnet.com/8301-11310_39-57608376-285/how-to-download-the-official-microsoft-windows-8.1-iso/

Sì, esiste una iso di windows 8.1 Pare che sia sufficiente scaricarla con un codice generico (product key) con un piccolo trucco e, subito dopo l'aggiornamento, sarà da sostituire col proprio codice d'attivazione. Io c'ho provato con il mio product key, ma mi blocca subito (probabilmente perché è una versione OEM - original equipment manufacturer - cioè ho preso il pc con già installato il sistema operativo). Ovviamente non è possibile fare una installazione pulita, da zero.

Hi dmchmj! Check --> http://windows.microsoft.com/en-us/windows7/troubleshoot-problems-with-installing-updates AI Suite II software could be the culprit for that access violation. Are you using it?

Hi ismail! Have you already tried the proposed solution of Wise PC 1st Aid?