[WiseDuplicateFinder feature requests, bug reports, updated translations]

Thank you!

 

Anyway, I think (for an user that uses the free version) it would be better to open a message box saying "This feature is available in the pro version".

In the registration form, I wasn't able to use the paste function (with the right-click) and I wasn't allowed to write @ (in the email entry).

The same happened with WRC and WFH.

[WiseDuplicateFinder feature requests, bug reports, updated translations]

Hi!

FrmWDFMain.btnKeepOne.Caption=Keep one

In the interface, it is in bottom-left corner (after a search).

What should it do?

Currently, it opens the register window.

[How do I update Windows 10 manually?]

Hi!

Could you explain better what you mean?

[WiseProgramUninstaller feature requests, bug reports, updated translations]

Hi!

 

UnMonitor.exe saves *.file, *.file.list, *.reg in the program folder, instead than in the backup folder.

Also, if filenames would be the name of the program uninstalled instead than casual numbers, it would be nicer.

 

[WiseFolderHider feature requests, bug reports, updated translations]

Yes, but the other wise programs shows them.

Therefore, these about windows are littler than usual.

[WiseFolderHider feature requests, bug reports, updated translations]

About window: "current version" and "support email" aren't completely readable (in Italian).

Resolution 1024x768

W10 20H2 Buld 19042.630

Same issue in Wise Duplicate Finder and Wise AD Cleaner.

[Bug reports (Wise Disk Cleaner released version ONLY)]

Hi!

When I hover the mouse over menus, then I move the mouse pointer down, balloon tips remain visible even when I minimize the program to the toolbar.

Other programs with the same issue:

- Wise Duplicate Finder

- Wise Folder Hider

- Wise Jet Search

- Wise Registry Cleaner X

- Wise Reminder

[Solution to the incompatibility between WiseCleaner and Panda Dome]

Solution 4:

1.  Download https://downloads.wisecleaner.com/soft/WiseCare365_5.5.9.554.zip (Wise Care 365 5.5.9 portable). Or check the download center for the most recent version.
2.  Extract its files with windows explorer or your preferred "zip program" (7-zip, peazip, and so forth).
3.  Place Wise Care 365 folder where you prefer and start using it!

[WiseGameBooster feature requests, bug reports, updated translations]

On 10/30/2020 at 7:13 AM, wisecleaner_admin said:

Hi geogeo.gr,

Could you please upload the file again? 

The file is Unavailable. I cannot download it.

Thanks,

I was able to download it... It seems it's working.

[WiseDataRecovery feature requests, bug reports, updated translations]

There should be a bug with this program: after a search, the system is unresponsive.

I got the same problem with wise care 365 - privacy protector - disk eraser (that performs the search on its own).

[wise registry cleaner and lower internet connection]

On 5/9/2020 at 9:49 AM, Tib said:

Thanks, it works, I've been able to deable all the tuneup but my internet connexion is still slow (300 mega and not 1 gigabit) 

 

You ought to check your ISP webpage and then check what values they declare.

As an example, my ISP says "VELOCITÀ CONNESSIONE INTERNET Download fino a 1 Giga. Upload fino a 300 mega FTTH" ("internet speed" up to 1Gbit/s in downstream, up to 300Mbit/s in upstream - with fiber optics inside the house FTTH).

 

[WiseSystemMonitor feature requests, bug reports, updated translations]

Kernel or complete full memory.dmp shows:

0: kd> kv

 # Child-SP          RetAddr           : Args to Child                                                           : Call Site
00 ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
01 ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
02 ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
03 ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
04 ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
05 ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
06 ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
07 ffff8f03`15bdc520 fffff804`879b2232 : ffffbf88`aaf043a8 00000000`00000000 ffff8f03`15bdc970 ffffbf88`a0fd2080 : WiseTDIFw64+0x20cd
08 ffff8f03`15bdc550 fffff804`879b29cc : ffffbf88`a19facd0 ffffbf88`a0ea6040 ffffbf88`a19facd0 00000000`00000000 : WiseTDIFw64+0x2232
09 ffff8f03`15bdc590 fffff802`2c50a929 : ffffbf88`b5b050c0 00000000`00000000 00000000`00000000 00000000`00000001 : WiseTDIFw64+0x29cc
0a ffff8f03`15bdc5e0 fffff802`2caad938 : 00000000`00000000 ffffbf88`b5b050c0 00000000`00000000 ffffbf88`aaf04290 : nt!IofCallDriver+0x59
0b ffff8f03`15bdc620 fffff802`2cab5a68 : 00000000`00000000 00000000`00000001 ffffbf88`00000000 00000000`00007ffd : nt!IopCloseFile+0x188
0c ffff8f03`15bdc6b0 fffff802`2cabadae : 00000000`00004558 fffff804`879b37d0 00000000`00000018 ffffbf88`b5b050c0 : nt!ObCloseHandleTableEntry+0x278
0d ffff8f03`15bdc7f0 fffff802`2c5d3c15 : ffffbf88`aaf04290 fffff804`879b2a2d ffff8f03`15bdc8e0 fffff804`879b39ff : nt!NtClose+0xde
0e ffff8f03`15bdc860 fffff802`2c5c61b0 : fffff804`876b9643 ffffbf88`abf48800 00000000`0000afd1 ffffbf88`abf48800 : nt!KiSystemServiceCopyEnd+0x25 (TrapFrame @ ffff8f03`15bdc860)
0f ffff8f03`15bdc9f8 fffff804`876b9643 : ffffbf88`abf48800 00000000`0000afd1 ffffbf88`abf48800 00000000`00005030 : nt!KiServiceLinkage
10 ffff8f03`15bdca00 fffff804`876be050 : ffffbf88`abf48800 fffff804`876b8350 fffff802`2c98f240 ffffbf88`a0f13cd0 : afd!AfdFreeEndpointResources+0x6e93
11 ffff8f03`15bdcaa0 fffff804`876850ae : ffffbf88`abf48930 00000000`0000000d fffff804`87685020 ffffbf88`a0f13cd0 : afd!AfdFreeEndpointTditl+0x20
12 ffff8f03`15bdcad0 fffff802`2c502aff : ffffbf88`a17abab0 ffffbf88`a19eed80 ffffbf88`aa7d2040 fffff804`87685020 : afd!AfdDoWork+0x8e
13 ffff8f03`15bdcb00 fffff802`2c4f43b5 : ffffbf88`a0f13cd0 ffffbf88`a0fd2080 fffff802`2c502a00 00000000`0000000c : nt!IopProcessWorkItem+0xff
14 ffff8f03`15bdcb70 fffff802`2c46bcd5 : ffffbf88`a0fd2080 00000000`00000080 ffffbf88`a0ea6040 00000224`bcbbbdfe : nt!ExpWorkerThread+0x105
15 ffff8f03`15bdcc10 fffff802`2c5c9998 : ffffd100`a6679180 ffffbf88`a0fd2080 fffff802`2c46bc80 00000000`00000000 : nt!PspSystemThreadStartup+0x55
16 ffff8f03`15bdcc60 00000000`00000000 : ffff8f03`15bdd000 ffff8f03`15bd7000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28

[WiseSystemMonitor feature requests, bug reports, updated translations]

On 12/14/2018 at 11:10 PM, xilolee said:

I'm still getting the same BSOD:

Again:

Quote

BugCheck 13A, {11, ffffbf88a0a00100, ffffbf88a09e4350, 0}
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
Probably caused by : WiseTDIFw64.sys ( WiseTDIFw64+20cd )
KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000011, Type of corruption detected
Arg2: ffffbf88a0a00100, Address of the heap that reported the corruption
Arg3: ffffbf88a09e4350, Address at which the corruption was detected
Arg4: 0000000000000000

Debugging Details:
fffff8022c9733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
*** WARNING: Unable to verify timestamp for win32k.sys
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_PRODUCT_NAME:  To Be Filled By O.E.M.
SYSTEM_SKU:  To Be Filled By O.E.M.
SYSTEM_VERSION:  To Be Filled By O.E.M.
BIOS_VENDOR:  American Megatrends Inc.
BIOS_VERSION:  P2.60
BIOS_DATE:  01/11/2016
BASEBOARD_MANUFACTURER:  ASRock
BASEBOARD_PRODUCT:  FM2A88M Pro3+
BASEBOARD_VERSION:                        
DUMP_TYPE:  2
BUGCHECK_P1: 11
BUGCHECK_P2: ffffbf88a0a00100
BUGCHECK_P3: ffffbf88a09e4350
BUGCHECK_P4: 0
POOL_ADDRESS: Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
 ffffbf88a09e4350
FREED_POOL_TAG:  None
BUGCHECK_STR:  0x13a_11_None
CPU_COUNT: 4
CPU_MHZ: dac
CPU_VENDOR:  AuthenticAMD
CPU_FAMILY: 15
CPU_MODEL: 30
CPU_STEPPING: 1
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
CURRENT_IRQL:  2
ANALYSIS_SESSION_HOST:  XILO
ANALYSIS_SESSION_TIME:  05-07-2020 17:22:12.0113
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
LAST_CONTROL_TRANSFER:  from fffff8022c71b0e8 to fffff8022c5c2390
STACK_TEXT:
ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
ffff8f03`15bdc520 00000000`00000000 : 00000000`00000000 00000000`00000000 01000000`00100000 ffffbf88`a88f5890 : WiseTDIFw64+0x20cd
THREAD_SHA1_HASH_MOD_FUNC:  cbcea59a11d39fc1137c58ed438f04ac819e0d6d
THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  077e8d4e1327a6f98b7c9ac6f42d6635da7c543c
THREAD_SHA1_HASH_MOD:  aa7613687b433ab5d4d0511b71a21ff89cf5b877
FOLLOWUP_IP:
WiseTDIFw64+20cd
fffff804`879b20cd 4883c420        add     rsp,20h
FAULT_INSTR_CODE:  20c48348
SYMBOL_STACK_INDEX:  7
SYMBOL_NAME:  WiseTDIFw64+20cd
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: WiseTDIFw64
IMAGE_NAME:  WiseTDIFw64.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  579ab865
STACK_COMMAND:  .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET:  20cd
FAILURE_BUCKET_ID:  0x13a_11_None_WiseTDIFw64!unknown_function
BUCKET_ID:  0x13a_11_None_WiseTDIFw64!unknown_function
PRIMARY_PROBLEM_CLASS:  0x13a_11_None_WiseTDIFw64!unknown_function
TARGET_TIME:  2020-05-07T11:01:07.000Z
OSBUILD:  18362
OSSERVICEPACK:  815
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK:  784
PRODUCT_TYPE:  1
OSPLATFORM_TYPE:  x64
OSNAME:  Windows 10
OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID:  0
OSBUILD_TIMESTAMP:  unknown_date
BUILDDATESTAMP_STR:  190318-1202
BUILDLAB_STR:  19h1_release
BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME:  42d3
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:0x13a_11_none_wisetdifw64!unknown_function
FAILURE_ID_HASH:  {7f0f85bf-2e3f-7ddb-c4b2-c01833c16d94}

0: kd> kv
 # Child-SP          RetAddr           : Args to Child                                                           : Call Site
00 ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
01 ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
02 ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
03 ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
04 ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
05 ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
06 ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
07 ffff8f03`15bdc520 00000000`00000000 : 00000000`00000000 00000000`00000000 01000000`00100000 ffffbf88`a88f5890 : WiseTDIFw64+0x20cd

 

https://1drv.ms/u/s!ArYK0ttq5qgXrR11ZSMNvm-niAAk?e=GNENZX

[WiseJetSearch feature requests, bug reports, updated translations]

Hi!

When changing language, the language in "quick search" window won't be updated.

And when closing the main window, the "quick search" window won't be closed: I'd add an option to close it together with the main window.

[WiseADCleaner feature requests, bug reports, updated translations]

Hi!

Slight problem in the about window (already reported in first post):

 

[WiseForceDeleter feature requests, bug reports, updated translations]

Hi!

The new string "FrmAbout.lblWarning.caption" about copyright isn't translated (in the about window).

[WiseFolderHider feature requests, bug reports, updated translations]

Hi!

Slight problem in the about window and in main window buttons:

 

[Wise Care 365 feature requests, suggestions, updated translations]

Hi!

Slight problem in the about window:

[Advanced cleaner help]

Show the error/s and export the results on your machine, then post them here.

[Wise Data Recovery review and comparison]

Except that wise data recovery is not wise care 365...

I move this topic in "other wisecleaner products".

[Free trial]

Scan in real time isn't available in the free version, obviously.

[Cannot connect to server]

Hi!

 

Wise Anti Malware or what program?

 

[wise anti malware doesn't work properly]

It seems now it works also for me, finally.

There are still some small problems:

- Main window: when I click on the taskbar icon, the main window appears. But then I can't minimize it with another click, i.e. the main window remains visible.

- Quick check: it still searches privacy risks, temporary files, browser caches, registry entries, even after I excluded them from settings - quick check. (But it worked after I closed and reopened the main window).

But after a reboot, the settings are forgotten by the program.

- Quick check (before the check, using Ita): When I change language from Ita to Eng, "last system scan" and "last database update" remain in Ita.

- Quick check: "last system scan" isn't updated to the last scan (it says 27 May 2018)

- Quick check (after the  check, using Ita): I change language and the string "controllo terminato" isn't translated ("checkup has finished").

- Quick check (after the check, using ita): If I change the language, Ita to Eng, the entries remain in Eng until I pass the mouse over them.

- Tray icon: The entries remain always in the same language in which I start the program.

If I start in Eng and switch to Ita, the entries will be in Eng.

 

[WiseForceDeleter feature requests, bug reports, updated translations]

The new information button showed the offer in Chinese, instead than in English.

[WiseYoutubeDownloader feature requests, bug reports, updated translations]

Version 2.81 wasn't able to check the new version 2.82.

I had to discover it directly in its webpage.

(Then download it, install it, generate the portable version, substitute the previous version files, uninstall the installed version).