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Posts
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Posts posted by xilolee
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Added [SOLVED] to the title.
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Hi!
What program?
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WRC 11.02.712 portable version, same computer, all items, (fast, safe or deep???) scan.
Scan started 07:58:10 PM - 19:58.10 (CEST - Italian time)
Scan aborted 08:19:30 PM - 20:19:30 (it was checking empty keys)
21 minutes and 20 seconds (1280 seconds) and the scan didn't finish...WRC 8.83.563 portable version, same computer, all items, deep scan.
Scan started 20:20:10
Scan finished 20:21:19
248 problems found in 69 seconds.WRC user guide refers to wise registry cleaner X, where fast and deep scan are available.
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Hi!
I don't have AVG.
You could try to untick "check for new version" in wise registry cleaner options, and see if this stops the AVG alarm.
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Hi Bryan!
Anyway, did you try it?
Do you get errors like me?
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Hi WiseCleaner_Admin (Ivan?)!!!
Downloaded, installed, created portable v., uninstalled, tried the portable v.
It takes minutes when it inspects the uninstaller section, then it stops with an error.
I tried to exclude the uninstaller section, but it still gives error.
I tried to exclude the startup programs, but it still gives error.
And so forth...
I noticed "IE url history" (available in settings) is not on the list and I tried to untick it, but it didn't help.
You should have received almost 10 dumps.
By the way, I compared WRC8 vs WRC10 vs WCare365, and WRC8 still rocks!wrc08 default scan 37s 20 problems
wrc10 custom area 37s 20 problems
wc365 default scan 36s 20 problemswrc08 deep scan 64s 31 problems
wrc10 deep scan 72s 31 problems
wc365 deep scan 101s 33 problems -
Hi cloverdavid!
What was your previous account? I could check it.
What version of windows are you using?
What version of wise care 365 are you using?
What version of thunderbird are you using?
By the way, I ran wise care 365 common cleaner scan, exported and examined the results, but I didn't find any files related to thunderbird.
I did the same with wise care 365 registry cleaner: nothing.
Then I played with thunderbird drafts columns and ran the same wise care 365 scans again, exported the results and compared them with previous results.
Still nothing related to thunderbird.
Then, I cleaned both results, re-opened thunderbird.
Still nothing.
Given that I'm using firefox (maybe related to thunderbird), I closed this same window where I'm writing and ran another scan.
This time I removed everything (before, I had firefox opened).
Still nothing.
Finally, I ran the checkup and clicked FIX.
Still nothing.
The draft columns are still like I moved them.
Using W10 22H2 19045.2846, wise care 6.5.3, thunderbird 102.10.1 x64
(i.e., all latest versions) -
Hi!
I tried to install razer cortex, installed, tried the program right now and I found these problems:
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There is not a portable edition.
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The installer requires an internet connection, i.e. I have to disable the firewall (or I should have created a rule for it).
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I can not modify the installation path: it's just c:\program files (x86)\razer or nothing.
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After its start, he asked my razer credentials (that I don't have).
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There are advertisements.
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It does not show you the results clearly.
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It does not allow you to export the results to a file.
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It allows you to select backup files; it finds 195 283 files (most are in c:\windows\servicing\LCU). I am not going to let him delete all those files, without seeing them first.
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I was going to uninstall it and it offered an update: couldn't it install the updated program right away?
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Hi guys, hi wisecleaner_admin!
Usercustom.ini isn't working, i.e. it doesn't appear in the GUI.
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Thank you!
Anyway, I think (for an user that uses the free version) it would be better to open a message box saying "This feature is available in the pro version".
In the registration form, I wasn't able to use the paste function (with the right-click) and I wasn't allowed to write @ (in the email entry).
The same happened with WRC and WFH.
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Hi!
FrmWDFMain.btnKeepOne.Caption=Keep one
In the interface, it is in bottom-left corner (after a search).
What should it do?
Currently, it opens the register window.
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Hi!
Could you explain better what you mean?
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Hi!
UnMonitor.exe saves *.file, *.file.list, *.reg in the program folder, instead than in the backup folder.
Also, if filenames would be the name of the program uninstalled instead than casual numbers, it would be nicer.
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Yes, but the other wise programs shows them.
Therefore, these about windows are littler than usual.
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About window: "current version" and "support email" aren't completely readable (in Italian).
Resolution 1024x768
W10 20H2 Buld 19042.630
Same issue in Wise Duplicate Finder and Wise AD Cleaner.
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Hi!
When I hover the mouse over menus, then I move the mouse pointer down, balloon tips remain visible even when I minimize the program to the toolbar.
Other programs with the same issue:
- Wise Duplicate Finder
- Wise Folder Hider
- Wise Jet Search
- Wise Registry Cleaner X
- Wise Reminder
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Solution 4:
- Download https://downloads.wisecleaner.com/soft/WiseCare365_5.5.9.554.zip (Wise Care 365 5.5.9 portable). Or check the download center for the most recent version.
- Extract its files with windows explorer or your preferred "zip program" (7-zip, peazip, and so forth).
- Place Wise Care 365 folder where you prefer and start using it!
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On 10/30/2020 at 7:13 AM, wisecleaner_admin said:
Hi geogeo.gr,
Could you please upload the file again?
The file is Unavailable. I cannot download it.
Thanks,
I was able to download it... It seems it's working.
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There should be a bug with this program: after a search, the system is unresponsive.
I got the same problem with wise care 365 - privacy protector - disk eraser (that performs the search on its own).
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On 5/9/2020 at 9:49 AM, Tib said:
Thanks, it works, I've been able to deable all the tuneup but my internet connexion is still slow (300 mega and not 1 gigabit)
You ought to check your ISP webpage and then check what values they declare.
As an example, my ISP says "VELOCITÀ CONNESSIONE INTERNET Download fino a 1 Giga. Upload fino a 300 mega FTTH" ("internet speed" up to 1Gbit/s in downstream, up to 300Mbit/s in upstream - with fiber optics inside the house FTTH).
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Kernel or complete full memory.dmp shows:
0: kd> kv
# Child-SP RetAddr : Args to Child : Call Site
00 ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
01 ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
02 ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
03 ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
04 ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
05 ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
06 ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
07 ffff8f03`15bdc520 fffff804`879b2232 : ffffbf88`aaf043a8 00000000`00000000 ffff8f03`15bdc970 ffffbf88`a0fd2080 : WiseTDIFw64+0x20cd
08 ffff8f03`15bdc550 fffff804`879b29cc : ffffbf88`a19facd0 ffffbf88`a0ea6040 ffffbf88`a19facd0 00000000`00000000 : WiseTDIFw64+0x2232
09 ffff8f03`15bdc590 fffff802`2c50a929 : ffffbf88`b5b050c0 00000000`00000000 00000000`00000000 00000000`00000001 : WiseTDIFw64+0x29cc
0a ffff8f03`15bdc5e0 fffff802`2caad938 : 00000000`00000000 ffffbf88`b5b050c0 00000000`00000000 ffffbf88`aaf04290 : nt!IofCallDriver+0x59
0b ffff8f03`15bdc620 fffff802`2cab5a68 : 00000000`00000000 00000000`00000001 ffffbf88`00000000 00000000`00007ffd : nt!IopCloseFile+0x188
0c ffff8f03`15bdc6b0 fffff802`2cabadae : 00000000`00004558 fffff804`879b37d0 00000000`00000018 ffffbf88`b5b050c0 : nt!ObCloseHandleTableEntry+0x278
0d ffff8f03`15bdc7f0 fffff802`2c5d3c15 : ffffbf88`aaf04290 fffff804`879b2a2d ffff8f03`15bdc8e0 fffff804`879b39ff : nt!NtClose+0xde
0e ffff8f03`15bdc860 fffff802`2c5c61b0 : fffff804`876b9643 ffffbf88`abf48800 00000000`0000afd1 ffffbf88`abf48800 : nt!KiSystemServiceCopyEnd+0x25 (TrapFrame @ ffff8f03`15bdc860)
0f ffff8f03`15bdc9f8 fffff804`876b9643 : ffffbf88`abf48800 00000000`0000afd1 ffffbf88`abf48800 00000000`00005030 : nt!KiServiceLinkage
10 ffff8f03`15bdca00 fffff804`876be050 : ffffbf88`abf48800 fffff804`876b8350 fffff802`2c98f240 ffffbf88`a0f13cd0 : afd!AfdFreeEndpointResources+0x6e93
11 ffff8f03`15bdcaa0 fffff804`876850ae : ffffbf88`abf48930 00000000`0000000d fffff804`87685020 ffffbf88`a0f13cd0 : afd!AfdFreeEndpointTditl+0x20
12 ffff8f03`15bdcad0 fffff802`2c502aff : ffffbf88`a17abab0 ffffbf88`a19eed80 ffffbf88`aa7d2040 fffff804`87685020 : afd!AfdDoWork+0x8e
13 ffff8f03`15bdcb00 fffff802`2c4f43b5 : ffffbf88`a0f13cd0 ffffbf88`a0fd2080 fffff802`2c502a00 00000000`0000000c : nt!IopProcessWorkItem+0xff
14 ffff8f03`15bdcb70 fffff802`2c46bcd5 : ffffbf88`a0fd2080 00000000`00000080 ffffbf88`a0ea6040 00000224`bcbbbdfe : nt!ExpWorkerThread+0x105
15 ffff8f03`15bdcc10 fffff802`2c5c9998 : ffffd100`a6679180 ffffbf88`a0fd2080 fffff802`2c46bc80 00000000`00000000 : nt!PspSystemThreadStartup+0x55
16 ffff8f03`15bdcc60 00000000`00000000 : ffff8f03`15bdd000 ffff8f03`15bd7000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
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On 12/14/2018 at 11:10 PM, xilolee said:
I'm still getting the same BSOD:
Again:
QuoteBugCheck 13A, {11, ffffbf88a0a00100, ffffbf88a09e4350, 0}
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
Probably caused by : WiseTDIFw64.sys ( WiseTDIFw64+20cd )
KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000011, Type of corruption detected
Arg2: ffffbf88a0a00100, Address of the heap that reported the corruption
Arg3: ffffbf88a09e4350, Address at which the corruption was detected
Arg4: 0000000000000000Debugging Details:
fffff8022c9733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
*** WARNING: Unable to verify timestamp for win32k.sys
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: To Be Filled By O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: P2.60
BIOS_DATE: 01/11/2016
BASEBOARD_MANUFACTURER: ASRock
BASEBOARD_PRODUCT: FM2A88M Pro3+
BASEBOARD_VERSION:
DUMP_TYPE: 2
BUGCHECK_P1: 11
BUGCHECK_P2: ffffbf88a0a00100
BUGCHECK_P3: ffffbf88a09e4350
BUGCHECK_P4: 0
POOL_ADDRESS: Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffbf88a09e4350
FREED_POOL_TAG: None
BUGCHECK_STR: 0x13a_11_None
CPU_COUNT: 4
CPU_MHZ: dac
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 15
CPU_MODEL: 30
CPU_STEPPING: 1
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: XILO
ANALYSIS_SESSION_TIME: 05-07-2020 17:22:12.0113
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
LAST_CONTROL_TRANSFER: from fffff8022c71b0e8 to fffff8022c5c2390
STACK_TEXT:
ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
ffff8f03`15bdc520 00000000`00000000 : 00000000`00000000 00000000`00000000 01000000`00100000 ffffbf88`a88f5890 : WiseTDIFw64+0x20cd
THREAD_SHA1_HASH_MOD_FUNC: cbcea59a11d39fc1137c58ed438f04ac819e0d6d
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 077e8d4e1327a6f98b7c9ac6f42d6635da7c543c
THREAD_SHA1_HASH_MOD: aa7613687b433ab5d4d0511b71a21ff89cf5b877
FOLLOWUP_IP:
WiseTDIFw64+20cd
fffff804`879b20cd 4883c420 add rsp,20h
FAULT_INSTR_CODE: 20c48348
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: WiseTDIFw64+20cd
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: WiseTDIFw64
IMAGE_NAME: WiseTDIFw64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 579ab865
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 20cd
FAILURE_BUCKET_ID: 0x13a_11_None_WiseTDIFw64!unknown_function
BUCKET_ID: 0x13a_11_None_WiseTDIFw64!unknown_function
PRIMARY_PROBLEM_CLASS: 0x13a_11_None_WiseTDIFw64!unknown_function
TARGET_TIME: 2020-05-07T11:01:07.000Z
OSBUILD: 18362
OSSERVICEPACK: 815
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 42d3
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x13a_11_none_wisetdifw64!unknown_function
FAILURE_ID_HASH: {7f0f85bf-2e3f-7ddb-c4b2-c01833c16d94}0: kd> kv
# Child-SP RetAddr : Args to Child : Call Site
00 ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
01 ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
02 ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
03 ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
04 ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
05 ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
06 ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
07 ffff8f03`15bdc520 00000000`00000000 : 00000000`00000000 00000000`00000000 01000000`00100000 ffffbf88`a88f5890 : WiseTDIFw64+0x20cd -
Hi!
When changing language, the language in "quick search" window won't be updated.
And when closing the main window, the "quick search" window won't be closed: I'd add an option to close it together with the main window.
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Hi!
Slight problem in the about window (already reported in first post):
Question about new system protection alerts I'm getting- very unusual
in Wise Care 365
Posted
Hello!
If you know the publisher, the program and its location (because you use it often or all the days, and you tested it with your antivirus or virustotal): tick the checkbox "no longer show this location" and click allow.