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xilolee

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Posts posted by xilolee

  1. On 5/9/2020 at 9:49 AM, Tib said:

    Thanks, it works, I've been able to deable all the tuneup but my internet connexion is still slow (300 mega and not 1 gigabit) 

     

    You ought to check your ISP webpage and then check what values they declare.

    As an example, my ISP says "VELOCITÀ CONNESSIONE INTERNET Download fino a 1 Giga. Upload fino a 300 mega FTTH" ("internet speed" up to 1Gbit/s in downstream, up to 300Mbit/s in upstream - with fiber optics inside the house FTTH).

     

  2. Kernel or complete full memory.dmp shows:

    0: kd> kv


     # Child-SP          RetAddr           : Args to Child                                                           : Call Site
    00 ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
    01 ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
    02 ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
    03 ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
    04 ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
    05 ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
    06 ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
    07 ffff8f03`15bdc520 fffff804`879b2232 : ffffbf88`aaf043a8 00000000`00000000 ffff8f03`15bdc970 ffffbf88`a0fd2080 : WiseTDIFw64+0x20cd
    08 ffff8f03`15bdc550 fffff804`879b29cc : ffffbf88`a19facd0 ffffbf88`a0ea6040 ffffbf88`a19facd0 00000000`00000000 : WiseTDIFw64+0x2232
    09 ffff8f03`15bdc590 fffff802`2c50a929 : ffffbf88`b5b050c0 00000000`00000000 00000000`00000000 00000000`00000001 : WiseTDIFw64+0x29cc
    0a ffff8f03`15bdc5e0 fffff802`2caad938 : 00000000`00000000 ffffbf88`b5b050c0 00000000`00000000 ffffbf88`aaf04290 : nt!IofCallDriver+0x59
    0b ffff8f03`15bdc620 fffff802`2cab5a68 : 00000000`00000000 00000000`00000001 ffffbf88`00000000 00000000`00007ffd : nt!IopCloseFile+0x188
    0c ffff8f03`15bdc6b0 fffff802`2cabadae : 00000000`00004558 fffff804`879b37d0 00000000`00000018 ffffbf88`b5b050c0 : nt!ObCloseHandleTableEntry+0x278
    0d ffff8f03`15bdc7f0 fffff802`2c5d3c15 : ffffbf88`aaf04290 fffff804`879b2a2d ffff8f03`15bdc8e0 fffff804`879b39ff : nt!NtClose+0xde
    0e ffff8f03`15bdc860 fffff802`2c5c61b0 : fffff804`876b9643 ffffbf88`abf48800 00000000`0000afd1 ffffbf88`abf48800 : nt!KiSystemServiceCopyEnd+0x25 (TrapFrame @ ffff8f03`15bdc860)
    0f ffff8f03`15bdc9f8 fffff804`876b9643 : ffffbf88`abf48800 00000000`0000afd1 ffffbf88`abf48800 00000000`00005030 : nt!KiServiceLinkage
    10 ffff8f03`15bdca00 fffff804`876be050 : ffffbf88`abf48800 fffff804`876b8350 fffff802`2c98f240 ffffbf88`a0f13cd0 : afd!AfdFreeEndpointResources+0x6e93
    11 ffff8f03`15bdcaa0 fffff804`876850ae : ffffbf88`abf48930 00000000`0000000d fffff804`87685020 ffffbf88`a0f13cd0 : afd!AfdFreeEndpointTditl+0x20
    12 ffff8f03`15bdcad0 fffff802`2c502aff : ffffbf88`a17abab0 ffffbf88`a19eed80 ffffbf88`aa7d2040 fffff804`87685020 : afd!AfdDoWork+0x8e
    13 ffff8f03`15bdcb00 fffff802`2c4f43b5 : ffffbf88`a0f13cd0 ffffbf88`a0fd2080 fffff802`2c502a00 00000000`0000000c : nt!IopProcessWorkItem+0xff
    14 ffff8f03`15bdcb70 fffff802`2c46bcd5 : ffffbf88`a0fd2080 00000000`00000080 ffffbf88`a0ea6040 00000224`bcbbbdfe : nt!ExpWorkerThread+0x105
    15 ffff8f03`15bdcc10 fffff802`2c5c9998 : ffffd100`a6679180 ffffbf88`a0fd2080 fffff802`2c46bc80 00000000`00000000 : nt!PspSystemThreadStartup+0x55
    16 ffff8f03`15bdcc60 00000000`00000000 : ffff8f03`15bdd000 ffff8f03`15bd7000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28

  3. On 12/14/2018 at 11:10 PM, xilolee said:

    I'm still getting the same BSOD:

    Again:

    Quote

    BugCheck 13A, {11, ffffbf88a0a00100, ffffbf88a09e4350, 0}
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    Probably caused by : WiseTDIFw64.sys ( WiseTDIFw64+20cd )
    KERNEL_MODE_HEAP_CORRUPTION (13a)
    The kernel mode heap manager has detected corruption in a heap.
    Arguments:
    Arg1: 0000000000000011, Type of corruption detected
    Arg2: ffffbf88a0a00100, Address of the heap that reported the corruption
    Arg3: ffffbf88a09e4350, Address at which the corruption was detected
    Arg4: 0000000000000000

    Debugging Details:
    fffff8022c9733b8: Unable to get MiVisibleState
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    *** WARNING: Unable to verify timestamp for win32k.sys
    DUMP_CLASS: 1
    DUMP_QUALIFIER: 400
    BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202
    SYSTEM_PRODUCT_NAME:  To Be Filled By O.E.M.
    SYSTEM_SKU:  To Be Filled By O.E.M.
    SYSTEM_VERSION:  To Be Filled By O.E.M.
    BIOS_VENDOR:  American Megatrends Inc.
    BIOS_VERSION:  P2.60
    BIOS_DATE:  01/11/2016
    BASEBOARD_MANUFACTURER:  ASRock
    BASEBOARD_PRODUCT:  FM2A88M Pro3+
    BASEBOARD_VERSION:                        
    DUMP_TYPE:  2
    BUGCHECK_P1: 11
    BUGCHECK_P2: ffffbf88a0a00100
    BUGCHECK_P3: ffffbf88a09e4350
    BUGCHECK_P4: 0
    POOL_ADDRESS: Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
     ffffbf88a09e4350
    FREED_POOL_TAG:  None
    BUGCHECK_STR:  0x13a_11_None
    CPU_COUNT: 4
    CPU_MHZ: dac
    CPU_VENDOR:  AuthenticAMD
    CPU_FAMILY: 15
    CPU_MODEL: 30
    CPU_STEPPING: 1
    BLACKBOXBSD: 1 (!blackboxbsd)
    BLACKBOXNTFS: 1 (!blackboxntfs)
    BLACKBOXWINLOGON: 1
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    ANALYSIS_SESSION_HOST:  XILO
    ANALYSIS_SESSION_TIME:  05-07-2020 17:22:12.0113
    ANALYSIS_VERSION: 10.0.18362.1 amd64fre
    LAST_CONTROL_TRANSFER:  from fffff8022c71b0e8 to fffff8022c5c2390
    STACK_TEXT:
    ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
    ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
    ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
    ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
    ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
    ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
    ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
    ffff8f03`15bdc520 00000000`00000000 : 00000000`00000000 00000000`00000000 01000000`00100000 ffffbf88`a88f5890 : WiseTDIFw64+0x20cd
    THREAD_SHA1_HASH_MOD_FUNC:  cbcea59a11d39fc1137c58ed438f04ac819e0d6d
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  077e8d4e1327a6f98b7c9ac6f42d6635da7c543c
    THREAD_SHA1_HASH_MOD:  aa7613687b433ab5d4d0511b71a21ff89cf5b877
    FOLLOWUP_IP:
    WiseTDIFw64+20cd
    fffff804`879b20cd 4883c420        add     rsp,20h
    FAULT_INSTR_CODE:  20c48348
    SYMBOL_STACK_INDEX:  7
    SYMBOL_NAME:  WiseTDIFw64+20cd
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: WiseTDIFw64
    IMAGE_NAME:  WiseTDIFw64.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  579ab865
    STACK_COMMAND:  .thread ; .cxr ; kb
    BUCKET_ID_FUNC_OFFSET:  20cd
    FAILURE_BUCKET_ID:  0x13a_11_None_WiseTDIFw64!unknown_function
    BUCKET_ID:  0x13a_11_None_WiseTDIFw64!unknown_function
    PRIMARY_PROBLEM_CLASS:  0x13a_11_None_WiseTDIFw64!unknown_function
    TARGET_TIME:  2020-05-07T11:01:07.000Z
    OSBUILD:  18362
    OSSERVICEPACK:  815
    SERVICEPACK_NUMBER: 0
    OS_REVISION: 0
    SUITE_MASK:  784
    PRODUCT_TYPE:  1
    OSPLATFORM_TYPE:  x64
    OSNAME:  Windows 10
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal
    OS_LOCALE:
    USER_LCID:  0
    OSBUILD_TIMESTAMP:  unknown_date
    BUILDDATESTAMP_STR:  190318-1202
    BUILDLAB_STR:  19h1_release
    BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202
    ANALYSIS_SESSION_ELAPSED_TIME:  42d3
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x13a_11_none_wisetdifw64!unknown_function
    FAILURE_ID_HASH:  {7f0f85bf-2e3f-7ddb-c4b2-c01833c16d94}

    0: kd> kv
     # Child-SP          RetAddr           : Args to Child                                                           : Call Site
    00 ffff8f03`15bdc268 fffff802`2c71b0e8 : 00000000`0000013a 00000000`00000011 ffffbf88`a0a00100 ffffbf88`a09e4350 : nt!KeBugCheckEx
    01 ffff8f03`15bdc270 fffff802`2c71b148 : 00000000`00000011 00000000`00000000 ffffbf88`a0a00100 00000000`00000001 : nt!RtlpHeapHandleError+0x40
    02 ffff8f03`15bdc2b0 fffff802`2c71ad71 : 00000000`00000060 ffffbf88`a09e4000 ffff8f03`15bdc3a9 fffff802`2c5205e3 : nt!RtlpHpHeapHandleError+0x58
    03 ffff8f03`15bdc2e0 fffff802`2c632dfe : ffff8f03`15bdc5d8 00000000`00000002 00000000`00000000 ffff8f03`15bdc5d0 : nt!RtlpLogHeapFailure+0x45
    04 ffff8f03`15bdc310 fffff802`2c51e797 : ffffbf88`a0a00340 ffffbf88`a88f59ff ffffbf88`aaf04290 fffff802`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18e3ae
    05 ffff8f03`15bdc3d0 fffff802`2c76f019 : ffffbf88`a91bc010 fffff804`87554eea 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0x357
    06 ffff8f03`15bdc4f0 fffff804`879b20cd : 00000000`00000000 00000000`00000000 00000000`00000000 01000000`00100000 : nt!ExFreePool+0x9
    07 ffff8f03`15bdc520 00000000`00000000 : 00000000`00000000 00000000`00000000 01000000`00100000 ffffbf88`a88f5890 : WiseTDIFw64+0x20cd

     

    https://1drv.ms/u/s!ArYK0ttq5qgXrR11ZSMNvm-niAAk?e=GNENZX

  4. It seems now it works also for me, finally.

    There are still some small problems:

    - Main window: when I click on the taskbar icon, the main window appears. But then I can't minimize it with another click, i.e. the main window remains visible.

    - Quick check: it still searches privacy risks, temporary files, browser caches, registry entries, even after I excluded them from settings - quick check. (But it worked after I closed and reopened the main window).

    But after a reboot, the settings are forgotten by the program.

    - Quick check (before the check, using Ita): When I change language from Ita to Eng, "last system scan" and "last database update" remain in Ita.

    - Quick check: "last system scan" isn't updated to the last scan (it says 27 May 2018)

    - Quick check (after the  check, using Ita): I change language and the string "controllo terminato" isn't translated ("checkup has finished").

    - Quick check (after the check, using ita): If I change the language, Ita to Eng, the entries remain in Eng until I pass the mouse over them.

    - Tray icon: The entries remain always in the same language in which I start the program.

    If I start in Eng and switch to Ita, the entries will be in Eng.

     

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