Jump to content


  • Posts

  • Joined

  • Last visited

  • Days Won


Everything posted by wisecleaner_admin

  1. Hi, Try following steps: 1, Run Wise Program Uninstaller to uninstall "hotspot shield" 2, Right-click Computer---Manage----Device Manage, find out Display adapters and double click it, ----Driver, can you see the Digital Signer as Microsoft Windows Hardware Compatibility Publisher? If not, click Roll Back Driver to roll back to a early version. If yes, click Uninstall, then re-install the driver. The driver version must be official and has Microsoft digital signer. You can download driver from the graphic's providers website.
  2. Can you translate it into English? And which program you downloaded and installed. What function did you used.
  3. Hi, Usually, system disk should be formatted before the installation of the new system to insure a clean new system. If higher version system installed on the basis of lower version system, you can choose the update mode to avoid the format of the system disk when installation is processing. Delete manually the system files of the lower version system after that. You have two choices now according to the situation you described. 1. If you have a backup of Win7, first restore your system to win7 and then update to win8 system. 2. Format system disk, install a new win8 system.
  4. Hi, 1, Please be sure that your Internet providers allow you visit this page. 2, Can you open other websites? 3, Run Wise PC 1stAid, click the 3rd icon "Hyperlinks in IE cannot be opened" to solve your problem.
  5. Sorry, we can not see your error's snapshot, please re-send it. Thank you.
  6. Hi, 1, Install the WI-Fi card's driver first, then insert the card. Wait a minute, the system will recognize the device and match driver. 2, Right-click My Computer---Manage---Devices manager----Network Adapters, find whether your Wi-Fi card is here.
  7. Hi, I guess your problem is how to download your games from "Big Fish Games" using Internet Explorer 10? 1, Click Start---Control panel ----Programs----Programs and Features---Turn Windows features on / off , find out Internet Explorer 10, and unchecked it, click OK to close window. 2, Restart system. 3, Again click Start---Control panel ----Programs----Programs and Features---Turn Windows features on / off , find out Internet Explorer 10, and checked it, click OK to close window. Those steps will reset your Internet Explorer 10 to default settings. Or, you can install Google Chrome to instead of Internet Explorer 10 from https://www.google.com/intl/en/chrome/browser/
  8. Sorry, I can not open your image. Please re-send your error message image again.
  9. Do you means that you take a long time to log on system? If yes, try following steps: 1, Run Wise Care 365 to clean junk files. Run Wise Care 365----System Tuneup---System Optimizer, optimize your system. Run Wise Care 365----System Tuneup---Startup Manager, set OFF all useless startup programs and services Run Wise Care 365----System Tuneup---Context Menu, set OFF all useless context menu. 2, Add your physical memory to 2 GB at least. 3, If you can not add your physical memory, run Wise Memory Optimizer to free up more memory for other programs. 4, If you need to install an anti-virus software, please install Microsoft Security Essentials. Or, you can run Wise PC 1stAid, click the 11th icon (the last one) to disable all extensions and third-party services.
  10. Hi, 1, Run Wise PC 1stAid, click the 7th icon to disable all add-ons of Internet Explorer. Or you can disable them by manual. Open Internet Explorer---Tools (Alt+X)----Manage Add-ons----Toolbars and Extensions, disable all extensions. 2, Run Wise Care 365 to clean junk files. 3, My personal suggestion: Add your available physical memory to 4GB, at least 2 GB
  11. Please open this folder, and find out wmplayer.exe C:\Program Files\Windows Media Player\ If you still cannot open Windows Media Player, is there any error message displayed?
  12. Please send this file to us: C:\Windows\Minidump\091013-19796-01.dmp Or C:\Users\\AppData\Local\CrashDumps\*.dmp
  13. What were you doing when this error message was displayed? Running a program ? Please do a snapshot about this error message and sent to us.
  14. Hi, Windows Media Center only supports Windows XP Media Center edition and later OS.
  15. Run Wise JetSearch to search boot.ini If you can find it then send it to us.
  16. Hi, Sorry to reply late. 1, You said that you uninstalled Wise Care 365, and reapplied your power management and screensaver settings, then rebooted and everything was working again. It is impossible. Wise Care 365 is only a tool to clean junk files which created by system and applications. It can not block power management and screensaver. And we have tested this on XP several times, but no problem on XP. And we will continue to test it. 2, Your camera software problem. You means after reinstalling software and drivers it is still giving your same problem. So, it is not wise care 365 delete some files cause your problem. If you have used System Optimizer in Wise Care 365, click System Tuneup----System Optimizer----System Default, reset system default settings. If you have used PC Checkup, click Custom Checkup---Security Projects, unchecked Windows Remote Desktop Connection, unchecked Windows Home/Private Firewall, unchecked Windows Public Firewall. Then click Start----Run---type services.msc press Enter, find out Terminal Services, double click it, reset its startup type as Automatic, OK, and restart system. 3, Reinstall your ATI graphics driver. 4, If you don't have enough technical knowledge, please never to use "GPU Tweak" to tweak your graphics.
  17. The "tick" means selected. Your bad registries like this (the following image): If yes, just selected those entries, and click Start Cleaning to clean them.
  • Create New...