wisecleaner_admin

Thanks for your feedback. Well, we know this bug for a long time, but didn't find a solution. Currently, "Shred file/folder" in context menu is only valid for files

Sorry for the delay. I saw these invalid shortcuts stored in Windows/winsxs, the possible reason is that wise disk cleaner doesn't have enought permision to delete them or these files are protected by system, wise disk cleaner cannot delete them. You can try to delete them manyally.

Thanks KNRover and xilolee. We noticed this problem, we will fix it in next update.

Sorry, I can't reproduce it. I test this giveaway version, everything is OK. Is there not enough memory for system? Please restart system than try it again.

hey, As I know, emmc is different with SSD http://www.differencebetween.info/difference-between-emmc-and-ssd So, when you defrag an emmc, wisecleaner won't display this message.

Q: Fail to install the downloaded driver Please create a new post, provide below 3 information: (for example, display adapter) 1, The driver version you tried to install. (A screenshot is better) 2, The Device ID A. Press Win+R to open Run window B. Type devmgmt.msc and click OK to open Device Management C. Expand Display adapters and right click on it, click Properties. If you have two or more devices in same category, select the one which has problem. D. Click Details tab, then click drop-down menu to select Hardware Ids. Take a screenshot of it, this is what we need. 3, Device Model If you cannot find the device model, please tell us the brand name and model of your computer.

If you have any question of Wise Driver Care, please read below FAQs. Maybe you can find the answer yourself. When you create a new post, please provide more details about your problem, then we can help you solve it faster. Q: The backup button of some devices is invalid, why? A: If the driver is provided by Windows system, Wise Driver Care won't back up it. Because when you reinstall Windows, the driver will be installed at the same time. Q: What is abnormal driver? A: An abnormal driver, it refers to you can reinstall a correct driver to fix this issue. Q: What is special software? A: It refers to some special software that Some brands of computer special features require. Such as touchpad, fingerprint identification and so on. Q: What is system software repair? A: When Wise Driver Care update a driver, it may require some special Windows components, like VC++. If the system doesn't have it, Wise Driver Care will install it first. Q: What is “1 device doesn't support the current OS”? A: For example, you have a sound card on your PC and the OS is XP system, but this sound card only supports Win 7 and later system. There is no driver for XP system. Q: When does Wise Driver Care auto create a system restore point? A: This function is only available in Pro version, and only if you click the top right Fix button. Q: Why does Wise Driver Care not list the restore point? A: Because Wise Driver Care only lists the restore point created by itself. If the driver is provided by Windows system, Wise Driver Care won't back up it. Because when you reinstall Windows, the driver will be installed at the same time.

Can you give me a screenshot of it? How does it happen? when you start system? or open Wise Memory Optimizer? or click Optimize button?

I see, thanks.

Cannot connect the server? or every device is updated to the latest?

Hey saad, Thanks for your suggestion. As you know, Wise Disk Cleaner and Wise Care 365 are auto-cleaner, if some files cannot be deleted, they could be protected by other programs or they are used now. For security reason, Wise Disk Cleaner doesn't force delete these kind files. If you are sure these files can delete safely, you can try Wise Force Deleter.

Sorry, we don't provide source code.

Hey roger_m, Sorr for the delay. We added a new driver for your graphic card, please try to check up again. If you don't know to select which one, please give a screenshot of the driver list. Thanks.

Why? what is your purpose?

Sorry, I missed it. Can you export your hardware information and send it to me? You can do it from Hardware Detection. Thanks

Hey geogeo.gr, Thanks for your feedback. I will send your suggestion to the developer team, I think it will be fixed in next update. Over-clean, it refers to a Windows system lost many components, only keep the basic components. For example, some customization system doesn't have sample video/pictures/music, finally this customization system only is 8 GB or less, very small than a normal system.

Hey badtoad, Thanks for your feedback. Can you give me a screenshot?

Thanks xilolee, we will fix it soon.

Thanks xilolee. 1, Incorrect version ID, we knew it and will fix it soon. 2, You said there were 3 text area too short to display words. I checked them, 2 have added tips feature, left only 1. We will fix it soon.

Thanks for your feedback. As you know wise driver care is a brand new product, Sometimes, the nearest server of you may not contain the driver you want, so you will receive failure message, but the server will auto download the driver from main server, people around you more and more to use wise, the server will contain more drivers. Please try it after 24 hours.

Hey, Start from version 4, if you want to view the latest Wise Folder Hider Free changes, please view Wise Folder Hider Pro blog.

Thanks xilolee, I will send your suggestion to the developer team.

Thanks very much. I will send it to the developer team.

Hey, Good to know that your problem has been solved. Any question, please feel free to contact us. Thanks, xilolee

Hey, thanks for your feedback. Can you reproduce it, how? Please tell me your steps and the version ID of wise care 365.