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Posts posted by wisecleaner_admin
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Hello JoeS,
Please also check Menu > Settings > Custom Checkup. Expand "Computer Traces", and uncheck "Taskbar Jump Lists (Pinned items will also be cleared)"
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Dear Vilma62,
Sorry about that. We just tested in Wise Disk Cleaner. The Common Cleaner in Wise Disk Cleaner will not delete the file hhcolreg.dat.
This item only appears in the System Slimming section, but deleting it is not recommended. Please do not check the Help Files of Windows when running System Slimming.
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Dear Mike T,
Sorry for any inconvenience caused. Please follow this guide below to fix the VCRUNTIME140_1.dll was not found issue:
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Dear philumax,
Sorry about that. Which version of Wise Registry Cleaner are you using? Please also let us know your OS version.
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Dear JoeS,
A file is saved as 2 parts on the disk: directory info (which is comprised of the file name, timestamp, size info, etc., and stored in the MFT) and data content. Windows Explorer reads the MFT and shows the file's regular info (name, size, etc.).
Wise Folder Hider hides a file and tells Windows Explorer not to display this file's regular info, therefore you can not see this file in Explorer.
However, a data recovery tool directly reads the MFT and data content, not using Windows File Explorer.
This is why the iCare Format Recovery and other data recovery tools can find files that are hidden by Wise Folder Hider.
Please try the Encryption feature of Wise Folder Hider. It may meet your requirements.
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Dear tonyabr,
Thanks a lot for your support and suggestions. We will forward it to the Software R&D team. Have a good day.
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Dear EmmBliss,
Our support email address is [email protected]. You can contact us for more help.
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Dear geogeo.gr,
Thank you for your translation. We will add it to Wise Duplicate Finder as soon as possible.
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Dear user,
Sorry about that. Please send your registered email address or license code to our support email. We will verify it for you immediately.
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If Wise Care 365 or Wise Disk Cleaner freezes while scanning Cookies (including browsed History, saved form information, and saved passwords) and then closes unexpectedly, this is caused by ESET’s Browser protection.
We do not recommend disabling ESET’s real‑time protection. Instead, add Wise Care 365 or Wise Disk Cleaner to ESET’s exclusion/allowlist. The steps below use ESET Internet Security and Wise Disk Cleaner as an example:
1. Open ESET.
2. In the left pane, click "Setup", then on the right, click "Computer protection".
3. Under Computer protection, find "Real‑time file system protection", click the gear icon, then click "Configure…".
4. In the Configure window, click "Browser protection" on the left. On the right, find "Browser protection allowlist" and click "Edit".
5. Click "Add" and enter this path (adjust if you installed Wise Disk Cleaner to a different folder):
C:\Program Files (x86)\Wise\Wise Disk Cleaner\WiseDiskCleaner.exe
C:\Program Files (x86)\Wise\Wise Care 365\WiseCare365.exe
6. Click Save (or OK) until all dialogs are closed to keep the changes.
Finally, open Wise Disk Cleaner and run the Cookies scan.
If you do not have ESET installed but see the same behavior, please tell us the name and version of your antivirus/endpoint product so we can reproduce the issue and find a solution.
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Dear member,
Thank you for your feedback and suggestions. We will forward it to the Software R&D team. Have a good day.
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Dear member,
Thank you for your translation. We will add it to Wise Memory Optimizer as soon as possible.
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Dear member,
Thank you for your translation. We will add it to Wise Memory Optimizer as soon as possible.
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Dear user,
Sorry about that. Do you mean your PC Matic cannot be used normally after using Wise Care 365? Is there any error or prompt? If any, please send us a screenshot if it. If possible, you can send us a screen recording of your operation. Our customer service email is: [email protected].
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Hello everyone! Welcome to the Wise Care 365 Themes forum!
This is a creative space for sharing and discovering custom themes. To ensure a safe, respectful, and positive environment for all users, compliance with the following rules is mandatory.
1. Content Appropriateness and Prohibited Material
Absolutely no themes containing, promoting, or glorifying the following are permitted:- Pornography and Sexually Explicit Content
- Gambling or Casino-related imagery
- Extreme Violence, Gore, or Bloodshed
- Hate Speech, Discrimination, or harassment based on race, ethnicity, religion, gender, sexual orientation, or any other protected status.
- Content that endangers or exploits minors (Children). We have a zero-tolerance policy.
- Content intended to incite hatred against religious, political, or other groups.
Themes must be appropriate for a general audience. The administration reserves the right to remove any content deemed inappropriate at its sole discretion.
2. Share Safely & Legally
- Your Work Only: Only upload themes that you yourself have created or have explicit permission to share.
- No Infringement: Do not post themes that incorporate copyrighted or trademarked material (e.g., logos, characters, brands) without authorization.
- Safe Files: Themes must not contain malicious code, scripts, or links to harmful websites.
3. Maintain a Respectful Community
Provide constructive and polite feedback. Any form of harassment, bullying, or flaming will result in immediate disciplinary action.4. Use Descriptive Titles & Tags
When posting a theme, use a clear and descriptive title (e.g., "Ocean Blue Theme for WC365 v6") to help others find your work.5. No Spam or Off-Topic Promotion
Excessive posting, commercial promotion, or posting content unrelated to Wise Care 365 themes is prohibited.Consequences for Violations: Violating these rules may lead to content removal, warnings, temporary suspension, or permanent banning from the forum.
Thank you for your cooperation in making this a safe and creative community for everyone.
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Dear user,
Sorry about that. We just tested this auto-clean feature and found it works fine. Please uninstall Wise Care 365, then download and reinstall it from the link below to try again:
https://downloads.wisecleaner.com/soft/WiseCare365_7.2.8.709.exe
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Dear member,
Thank you for your translation. We will add it to Wise Memory Optimizer as soon as possible.


[New Release] Wise Care 365 v8 Beta is Here! Help Us Test Disk Repair & Activity Timeline
in Wise Care 365
Posted
Wise Care 365 v8 Beta is Here! Help Us Test "Disk Repair" & "Activity Timeline"
Hello everyone,
We are excited to announce the official Beta release of Wise Care 365 v8. This major update introduces two powerful new tools designed to give you more control over your system’s health and privacy.
We invite our community members to download the beta, try out these new features, and share your feedback to help us refine the final experience.
What’s New in v8 Beta?
1. Disk Repair
Keep your hard drive running smoothly without the guesswork. The new Disk Repair tool provides a user-friendly interface for the Windows
chkdskcommand. It allows you to:Scan for and repair file system errors.
Identify and isolate "bad sectors" on your disk to prevent data loss.
Ensure your storage remains stable and reliable over time.
2. Activity Timeline
Curious about how your PC is being used? The Activity Timeline analyzes system logs to give you a clear, organized history of your computer’s usage. It displays:
System Events: Exact startup and shutdown times.
File & App History: Which files were accessed and which programs were launched.
External Media: A record of when USB drives or other external devices were connected.
How to Participate
Since this is a Beta version, we recommend installing it on a secondary computer or a virtual machine. Your feedback on performance, UI clarity, and any bugs you encounter is incredibly valuable to our development team.
Download Link: https://downloads.wisecleaner.com/soft/WiseCare365_8.0.1.730.exe
Feedback: Please reply to this thread to report issues.
Thank you for helping us make Wise Care 365 better with every version!
Best regards,
The WiseCleaner Team