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wisecleaner_admin

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Posts posted by wisecleaner_admin

  1. Dear user,

    Sorry about that. Please try this:

    1. Press Win + S to open the search window

    2. Type in cmd to search, then click Run as administrator 

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    3. Type in sc query wisefs, press the Enter key

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    4. Type in sc stop wisefs, press the enter key

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    5. Press Win + I open Settings, click Apps> Installed apps> search Wise Folder Hider> Uninstall to see if you can uninstall Wise Folder Hider. 

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  2. Dear user,

    Sorry for any inconvenience caused. Please try this:
    If you enter your license key to register, but still cannot turn on the Wise Protection, please tell me the error message.
    Or, please try the steps below.
    1. Press Win +s to open the search window
    2. Type cmd in the search box and click Run as administrator.
    3. Type the following command and press the Enter key.
    sc query wiseregnotify
    4. If the returned service state is STOPPED, please type the following command and press the Enter key.
    sc start wiseregnotify
    5. If the returned service state is RUNNING, please run Wise Care 365, and turn Wise Protection on.

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  3. Dear user,

    Please try this:

    1. Open Wise Care 365

    2. Click Drop-down menu>Settings>System Protect> Protections

    3. If the Install driver or service item is turned on, such System Protection window will pop up in some cases. 

    For more detail about the System Protection feature, you can refer to this guideline:

    https://www.wisecleaner.com/help/wisecare365/advanced/system-protection.html

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  4. Dear user,

    Sorry for any inconvenience caused. Let me explain it. A file is saved as 2 parts on the disk: directory info (which is comprised of the file name, timestamp, size info, etc., and stored in the MFT) and data content. Windows Explorer reads the MFT and shows the file's regular info (name, size, etc.).
    Wise Folder Hider hides a file and tells Windows Explorer not to display this file's regular info, therefore you can not see this file in Explorer.
    However, a data recovery tool like Everything directly reads the MFT and data content, not using Windows File Explorer.
    This is why the Everything and other data recovery tools can find files that are hidden by Wise Folder Hider.
    Please try the Encryption feature of Wise Folder Hider. It may meet your requirements.

     
  5. Dear friends,

    We are pleased to announce the beta release of Wise Video Converter Version 3.0, an upgrade focused on enhancing video conversion efficiency. This version showcases a user-friendly interface, complimented by advanced video encoding technology to ensure high-quality conversions.

    An essential new addition to version 3.0 includes video compression and merging functions, allowing for easy size reduction and video combination. With access to 16 popular video filters and effects, users can further refine their video quality and aesthetics.

    As a thank you for your continued support, anyone who downloads the beta version will enjoy 6 months of PRO features free of charge. These features will remain available even after the official release. Experience the improved functionality and convenience of Wise Video Converter 3.0 today.

    Click Here to Download Wise Video Converter 3.0 (6-month license key built-in)

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  6. @location

    Thanks for contacting us.

    The "..." folder is used to hide and protect the files you selected. If it is easy to delete, how to protect your files?

    Don't worry about it. If you have unhidden all files, please download and run the following tool - DelPath, enter your Wise Folder Hider password, right-click the "..." folder, and click Delete.

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  7. Dear users,

    We're thrilled to announce the release of the beta version of Wise Folder Hider v5 which allows you to guard your precious files more securely. 

    Lock Files

    With a brand new feature, the 'Lock File',  it further extends the protectorate's horizon to restricting unauthorized access to any specific file—be it reading, editing, renaming, or deleting. What sets 'Lock File' apart from 'Hide File' is its unique ability to make files visible while still maintaining unbeatable protection.

    Dark & Light

    Adding to its allure, Wise Folder Hider v5 wears a modern facade, bringing in Dark mode and Light mode to suit different moods and to give your eyes a delightful rest, while you preserve your digital assets fearlessly.

    Be the first to feel the wave of this groundbreaking update, and give your files the security they deserve with Wise Folder Hider v5.

    Wise Folder Hider v5 is compatible with Windows 11/10/8.1/8/7 but does not support Windows Vista and Windows XP.

    Click here to download and try Wise Folder Hider v5 beta.

     

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    Cannot Be Renamed
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    Not Delectable
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    Not Movable, Non-Cuttable, Non-Copyable

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  8. @evilfantasy

    Sorry for the late reply.

    A security setting is detecting this as a vulnerable driver AND BLOCKING IT FROM LOADING. You'll need to adjust your settings to load this driver. 

    The setting is the Microsoft Core Isolation. Microsoft provides this information: 

    1. Go to the Core isolation page in Windows Security.

    You can open the Core isolation page by selecting Start  > Settings  > Privacy & Security  > Windows Security  > Device Security and then under Core isolation, selecting Core isolation details.

    2. Turn the Memory integrity setting Off if it isn’t already. You'll need to restart your computer for the changes to take effect.

    For more details, please refer to https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5

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