windows update encountered an unknown problem

[kurtiss]

Ive tried and tried online help windows help nothing fixes this problem, PLEASE HELP!!!

 

 

Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:Windows

Available physical memory: 4056 MB

CPU: Intel® Core2 Duo CPU T6600 @ 2.20GHz

Drive Info:

C: 457.98 GB

Internet Explorer: 10.0

[wisecleaner_admin]

When you try to install updates from Windows Update or Microsoft Update, you may receive error 0x80073712, and the update does not install.

This issue may occur if the Component-Based Servicing (CBS) manifest is corrupted.

 

Step 1: Use System File Checker to repair damaged Windows files

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
1) Open an elevated command prompt.
2) Run the "sfc /scannow" command.
3) Try to install update again.
For more information about the System File Checker tool, view Use the System File Checker tool to repair missing or corrupted system files.

Step 2: Run the System Update Readiness tool

If the problem continues, use the System Update Readiness tool to fix Windows corruption errors.