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Opening office documents

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When clicking on icon for excell, word, powerpoint documents, response is "There was a problem sending the command to the program" When retrying, it usually opens but not always. Doesn't matter whether icon is on desktop or document in files.


Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:Windows

Available physical memory: 1956 MB

CPU: Intel® Core i3-2310M CPU @ 2.10GHz

Drive Info:

C: 451.01 GB

Internet Explorer: 11.0

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One reason of files not being opening in MS office is because of its error in programs and applications. To repair MS Office follow the below steps

Go to control Panel and select Programs and Features option.

  • A new window will open with all the installed programs
  • Select MS office and click on Change
  • In the MS office repair box select Online Repair
  • After scan, try to open files, they will open now without any error

Check steps by step process to repair MS office files

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