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cant open any videos online or downloaded

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when i cer lick on a video on my desktop it either saysh a lo windows media player crashed or an error with a long number. i also have with videos online like when i go to youtube adobe flashplayer crashes.




Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 3819 MB

CPU: AMD C-60 APU with Radeon HD Graphics

Drive Info:

C: 452.66 GB

Internet Explorer: 11.0

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For the WMP, try the following solutions:


Close Other Programs




Sometimes the issue is something as simple as your computer having to allocate too many resources in too many directions. If you have a lot of resource-intensive programs open at the same time, each is going to experience diminished performance proportional to how many other programs are running. Eventually this diminished performance can lead to non-essential processes (such as WMP) grinding to a halt entirely to keep other necessary programs (such as Windows Explorer) operating. Closing some of these excess programs can give your computer a little more to work with and reduce strain on the system, which may alleviate any problems you might be experiencing.



Restart WMP and Windows




While restarting Windows Media Player may seem like a silly solution, there are times when the program simply has loaded incorrectly. By closing out the program and restarting, you can see if it was an isolated hiccup or a more persistent glitch. If you've been running your computer for a long time without a shutdown or a restart, you may also be experiencing resource depletion. Restarting your computer refreshes the available memory, which allows you to run programs more smoothly and may alleviate issues with Windows Media Player.








Check File Compatibility




While Windows Media Player runs an extremely wide variety of audio and video formats, it doesn't feature universal support for every format. Some increasingly popular video formats such as the Matroska container format (.mkv) won't run on Windows Media Player as of WMP 12 and require a separate player that supports the format such as VLC Media Player to display properly. Making sure you aren't using an unsupported file format can save you a headache.



Update Codecs




If the file is a supported format, there may be a problem if your version of Windows Media Player doesn't have the right codecs install to run the program. This is especially true in container formats like MP4, where the file itself is a container holding several video streams (MP3 for audio, AVI or MPG for video, etc). The original video itself could be encoded with any number of tiny variations that would make the file indecipherable by an under-equipped computer. Check with the host of the media you are trying to access or the file's creators -- you may simply need to download a couple quick codec plugins. WMP may also inform you which codecs you are needing, which can make you search considerably easier.



Microsoft Fix It




When there is indeed something genuinely wrong with the player and not the file, it might be advisable to visit the Microsoft Fix It page for Windows Media Player. Fix It, a program created by Microsoft that you can run from its support page, will repair a wide variety of bugs and glitches. Download and run the application and follow all on-screen instructions. Fix It can repair many problems.



Fix WMP Utility




If Fix It fails to produce results, some outside help may be required. The Windows Club, a Microsoft MVP and Featured Community, offers its own utility for repairing Windows Media Player. Fix WMP Utility re-registers all dynamic link libraries that have to do with Windows Media; this should restore smooth functionality to WMP.



Contact Technical Support




If all else fails, you may have little option but to contact Microsoft technical support and get professional advice. Because WMP is a proprietary program developed by Microsoft, the company's support staff should be able to provide you with a solution to get your Media Player up and running again.




For Flash Player crashes, try the following steps:

The fix to the frequent Flash Player crashes is very simple. Just open up Chrome browser and type about:plugins in the address bar (Omnibar) and press enter to open Chrome Plugin Manager. Here you will see all the plugins that are installed in your Chrome browser.


Now search for section Adobe Flash Player and if you see (2 Files) written alongside, you are on the right track. Click on the Details button on the top-right section to view all the Flash files that are currently running in the background. Now all you need to do is disable the Flash plugin that’s installed in Chrome directory and keep the second one active. The location of the file should begin with something like C:\Program Files (x86)\Google\Chrome\Application


Once the plugin is installed, save any work you were doing in your browser and restart Chrome. You will now not be bothered with frequent Flash Player crashes while watching videos.


What’s Next?

Now that we have disabled the Chrome’s built-in Flash Player, its update will not be counted everything your Chrome gets an update. Which means, if your Adobe Flash is not set on automatic updates, you will have to periodically check for updates and apply them manually in the future? However, even after applying the fix, you are still facing Shockwave player crashes; you might want to post your problem to Google Chrome support forum.

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