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microsoft update and system recovery not working


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Hi!

 

If you get any problems while running System Restore, or System Restore did not complete successfully, try running System Restore in Safe Mode. To run Windows in Safe Mode, restart your computer and press F8 (if you have Windows installed only). If you have a dual-boot configuration, select Windows and press F8 before the Windows logo appears. You can also make the system go into Safe Mode by typing ‘msconfig’ in the Start search box and enabling Safe Boot in the Boot tab.

 

When you’re on the desktop in Windows Safe Mode, type ‘System’ in the Start search box and press Enter when System Restore is highlighted. You should be able to run System Restore at this point. If System Restore works in Safe Mode, then perhaps your antivirus program or a corrupted file is preventing it from starting. You may need to adjust your antivirus program (like turn off Norton’s Tamper Protection feature) or perform scans before attempting to run System Restore again.

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