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important updates from microsoft

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for some unknown reason I have been unable to get the down loadds.updates and I have used their windows update diagnostic tool as well. There is obviously a program that would be causing this to happen. I will most likely give up and hae the whole computer upgraded as I do need more RAm and could do with a newer usb from 2.0 to 3.0 and that would mean a new board and chip, unless you know better??

Thank you.




Operating system:Windows 7 Professional (64 bit) Service Pack 1

System root: C:Windows

Available physical memory: 1996 MB

CPU: Intel® Core2 Duo CPU E8400 @ 3.00GHz

Drive Info:

C: 148.91 GB

Internet Explorer: 11.0

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