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Hi to all of you reading this questions! I use "WC365Pro" since yesterday with "WinXP/SP3" and are very happy with it. It is impressive how many dirt and dust the program wipes out. There are 2 issues I have problem with: 1. Although "Recent Documents" in Computer traces" is unselected in the "custom settings" and in "Traces in Computer" in "Common Cleaner", "WC365Pro" deletes all entries in this list. 2. The same is with the area in "Start Menu" where the last used programs are listed. Sorry, I don't know the name of this area. It is placed on the left part of XP's "Start Menu" just above "All Programs". To keep these entries where they are I unselected all options of "WC365Pro" for traces. Nevertheless the program deletes all entries there. I hope someone can help me! Best regards akacom

I am unhappy that I don't seem to be able to effectively prevent the PC Check-up module from deleting my Recent Documents and Run commands. That said, it may be because I haven't looked in the right place. As you can see, I can't get a 10/10 because it has found 36 Recent Documents. In Image 2, you can see that I have deselected those items. In Image 3, they are selected but grayed out and can't be changed, as if they were selected from another menu that I have so far been unable to locate. While I am complaining, and I am actually VERY happy with this product, I was astonished that my Windows Defender kept turning itself on for no reason, until I realized that PC Check-up was doing that. I got that deselected when I finally figured it out. One would think that Wise Care 365 would look for the active Firewall, in my case Bitdefender 2014 Total Security. Running two firewalls is not recommended. Any assistance in being able to stop PC Check-up from erasing my Recent Documents and Run command list would be much appreciated. I was like most users and just clicked "Fix Now." Thank you and have a great day. Regards, -Phil