On a Windows Vista Home Premium, I'm unable to open the CD/DVD Device. When I insert a programme DVD (the safest in running to my view) the window of CD/DVD fails to appear.
I've tried to check the driver by entering in the registry and found no high/low filter. The system tells me both the device and the driver are running smoothly, yet they fail to work.
Thanks for any tip in addressing this problem.
Juan Pedro
Operating system:Windows 7 Home Premium (64 bit) Service Pack 1
CD DVD problem
in Computer Trouble-Shooting Discussion
Posted
Hello,
On a Windows Vista Home Premium, I'm unable to open the CD/DVD Device. When I insert a programme DVD (the safest in running to my view) the window of CD/DVD fails to appear.
I've tried to check the driver by entering in the registry and found no high/low filter. The system tells me both the device and the driver are running smoothly, yet they fail to work.
Thanks for any tip in addressing this problem.
Juan Pedro
Operating system:Windows 7 Home Premium (64 bit) Service Pack 1
System root: C:\windows
Available physical memory: 6056 MB
CPU: Intel® Core i5-2450M CPU @ 2.50GHz
Drive Info:
C: 345.30 GB
D: 544.67 GB
F: 931.28 GB
Internet Explorer: 10.0