Wise Data Recovery doesn't read all drives
It was so wonderful to see that Wise Data Recovery came with Wise Care 365! I immediately downloaded the Data Recovery program and ran it. I'd had an external drive that failed me last month, and not enough money to do anything about it. So this - this was like a gift from Heaven!
Sadly, it turns out that Data Recovery is unable to read an external drive. Though Windows 7 can see it, though quite a few sample copies of recovery programs can see it - several can even list the files on it, but won't restore until I can pay for the "pro" version of the software...though all these can, at least, see the drive -- Data Recovery cannot.
Yep, I tried the dropdown menu. It reads C: and only C:
Thank you for your time!