Justallen

When I try to get into prinyers and faxes and try to select a printer I get a message that the printer spool is not turned on. I cannot get into add new hardware in control panel. Operating system:Microsoft Windows XP (32 bit) Service Pack 3 System root: C:\WINDOWS Available physical memory: 1655 MB CPU: Intel® Pentium® 4 CPU 2.80GHz Drive Info: C: 76.34 GB D: 19.00 GB Internet Explorer: 8.0