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WiseCleaner

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Everything posted by WiseCleaner

  1. Please write to [email protected] about your issue, they will help you with that.
  2. Hi, 1, If you have installed new software before this issue happened? If so, please try to un-install this software and see if this issue is solved. 2, Click Start-----Control panel----Hardware and sound----Change system sounds, set sound scheme as No Sounds
  3. Hi, you can follow those steps to try: 1, Modify those 3 services's startup type as "automatic" (Windows update, Background Intelligent Transfer Service, DCOM Server Process Luncher), then restart system, try to check update. 2, You can update MSE by manual. Download its update package and install it. Then restart system.
  4. Hi, We have checked the attachment, your system have lost some dll files: ntsdexts.dll , uext.dll , exts.dll , ext.dll But those dll files are not belong to system. Maybe they belong to Debugging Tools for Windows®. Have you installed it? If yes, please try to re-install it.
  5. Hi, Have those entries gone missing suddenly? Or, you uninstalled programs and they were missing? If they have gone missing suddenly, can you find their installation directory? Can you open it or run it? If you uninstalled programs, you need to reinstall them.
  6. Hi, 1, About your graphics card, you can move it to another computer to do a test, then you can confirm whether the graphics card is good or bad. But i suggest you seek help from technical staff. 2, About your browse privacy, install an anti-virus software and Anti-Malware software, restart system , press F8 and select Safe mode, use anti-virus software and Anti-Malware software to do a full scan.
  7. Hi, 1, check the Black Ink Cartridge whether is empty 2, Actually Canon Pixma 560 cannot print black ink alone. But you can set it to print gray text. Click Start----Devices and printer, right-click Canon MP560, click Printing Preferences---Main, mark Grayscale Printing checked, press OK to save and exit. Or, you can seek help from the printer's providers.
  8. Download Help.zip, unzip it then copy the folder "Help" and paste it to C:\Windows
  9. Hi You can run Wise PC 1stAid to try to solve your problem, just click the 7th icon "Lame Internet Surfing".
  10. Hi, Sorry to reply you late. Can you provide us a snapshot about the error message?
  11. The more programs you put in your PC, the more running memory would be occupied for sure. That is why we suggest you use WC365's 'System Tuneup', open 'Startup Manager', then turn off the operation of some programs added by one click on green ‘On’ , better just let your system run alone when boot. The more programs you put in your PC, the more running memory would be occupied for sure. That is why we suggest you use WC365's 'System Tuneup', open 'Startup Manager', then turn off the operation of some programs added by one click on green ‘On’ , better just let your system run alone when boot.
  12. It is too bad. Try following steps: 1, If you use wise care 365 to slim system (delete the Help files), and you never uninstall wise care 365, you can restore it. Run wise care 365-----Restore----System restore, select a point to restore. 2, If you don't have a restore point, use this way. Open C:\Windows, find the folder Help (if it not exist, create a new folder named "Help"), right-click it, click Restore previous versions, select a earlier point, Copy it to a specify location Then copy the folder and paste it to C:\Windows
  13. Please install the authorized edition of windows system! You can try this way to solve this problem: Install the latest version of Windows Media Player for Windows Xp.
  14. Could you tell me which game did you play? Usually, game effect has something to do with the hardware performance of the PC, such as CPU, memory, Graphics.etc. Recommended configuration or basic configuration will usually be provided when running every game. I f the effect is not manifest or even no effect after using Wise Care 365 and Wise PC 1stAid, please check if the configuration of your PC meets the requirement of this game
  15. When you open it, is there error message you received?
  16. When the system is running, you can not format C: drive, but you can format other drives. "windows EDM option" , what is it? Can you explain it?
  17. Hi, 1, Click Start-----type services.msc in search box, press Enter, set those 2 services's startup type as Automatic, restart system. (just set its startup type, do not need to start it) Print Spooler Service Bluetooth Support Service 2, If you still receive the message "The system cannot find the path specified", click this do download Bluetooth support service and Print spooler service, unzip the archive and run the enclosed REG file. 3, Registering the DLLs Click Start---type CMD in search box-----right-click cmd.exe----click Run as administrator. type regsvr32 "%programfiles%\internet explorer\ieproxy.dll" and press Enter when finished, you will see this message. 4, Fixing the XML Registration Download msxml6.zip, unzip the archive and run the enclosed REG file. This should restore the missing MSXML6.DLL registration entries. Restart Windows and check if Devices and Printers opens correctly.
  18. I can't understand your real problem. Do you means like this?
  19. Hi, When you double-click it to open it, does it run correctly? If no, delete them, create new shortcuts. If it can run correctly, please tell me and make a running states snapshot.
  20. You can try this: 1, click Start----type gpedit.msc, press Enter----User Configuration----Administrative Templates----Desktop, find out "Don't save settings at exit", double-click to open it, set it as Disable 2, Restart system.
  21. I suspect that some system files are lost or damage, or the hard disk has bad sectors. Try following steps to check 1, Win XP : click Start-----Run---type CMD, press Enter, type sfc /scannow , press Enter, wait for scanning result Win Vista/7: click Start----type CMD in search box, right-click cmd.exe, select Run as administrator, type sfc /scannow , press Enter, wait for scanning result please note down the result or make a snapshot. 2, Right-click drive C:----Properties-----Tools----Error-checking, click Check now. when it finish, click the rest of the drive one by one 3, If you have done all steps, but still have same problem. You need a Windows system disc to repair the problem.
  22. Try this way: Click Start-----type services.msc in search box, press Enter, stop Bluetooth Support Service, set its startup type as Automatic, restart system.
  23. 1, run Wise Care 365 to clean junk files and IE cache; 2, disable useless boot-up items 3, end useless programs when you run IE 4, suggest you to use Chrome, not IE
  24. Hi, Please try to plug-in your USB storage using the rear USB interface or another PC, to check whether the USB storage is good.
  25. Hi, Do you ever used System Slimming in Wise Care 365 to delete the Help folder? If not, you can check for the existence of this file "HelpPane.exe" and the folder "Help" in C:\Windows
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