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brucehoffman

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  1. Like
    MichaelCyday
    brucehoffman got a reaction from MichaelCyday in Help with wise care 365 (3.58) BSOD   
    getting page-fault_in_nonpaged_area (wiseTDIFw64.sys)


    Operating system:Windows 8.1 (64 bit)
    System root: C:WINDOWS
    Available physical memory: 8075 MB
    CPU: Intel® Core i7-4500U CPU @ 1.80GHz
    Drive Info:
    C: 909.96 GB
    Internet Explorer: 11.0
     
    I ran the sfc.exe /scannow and it didn't find anything.
    I am getting a message on startup from wise memory optimizer that says cannot create shell notification icon.
    Also I am using carbonite to back up my files - seems like there might be an interaction with carbonite.
  2. Like
    Svetikgecy
    brucehoffman got a reaction from Svetikgecy in Help with wise care 365 (3.58) BSOD   
    getting page-fault_in_nonpaged_area (wiseTDIFw64.sys)


    Operating system:Windows 8.1 (64 bit)
    System root: C:WINDOWS
    Available physical memory: 8075 MB
    CPU: Intel® Core i7-4500U CPU @ 1.80GHz
    Drive Info:
    C: 909.96 GB
    Internet Explorer: 11.0
     
    I ran the sfc.exe /scannow and it didn't find anything.
    I am getting a message on startup from wise memory optimizer that says cannot create shell notification icon.
    Also I am using carbonite to back up my files - seems like there might be an interaction with carbonite.
  3. Like
    Rustyamins
    brucehoffman got a reaction from Rustyamins in Help with wise care 365 (3.58) BSOD   
    getting page-fault_in_nonpaged_area (wiseTDIFw64.sys)


    Operating system:Windows 8.1 (64 bit)
    System root: C:WINDOWS
    Available physical memory: 8075 MB
    CPU: Intel® Core i7-4500U CPU @ 1.80GHz
    Drive Info:
    C: 909.96 GB
    Internet Explorer: 11.0
     
    I ran the sfc.exe /scannow and it didn't find anything.
    I am getting a message on startup from wise memory optimizer that says cannot create shell notification icon.
    Also I am using carbonite to back up my files - seems like there might be an interaction with carbonite.
  4. Like
    brucehoffman
    brucehoffman reacted to wisecleaner_admin in BSOD (Blue Screen Of Death) Help   
    In this forum, some members seek help to fix BSOD problem, but just only a few words. It is difficult for others to analyze and find out BSOD reason.
    So, if you have a BSOD problem, please describe more details and upload dump files.
    1, Describe details.
        What were you doing before BSOD? Run some programs or else?
        Did you insert new hardware?
        Did you update hardware drivers? Official drivers or not?
    2, Upload dump files.
        1) Open C:\Windows\Minidump\, find out *.dump file, upload the latest one.
        2) Maybe you need to compress this file using WinRAR or WinZip before uploading.
       
    When we get this file, we can analyze and tell you how to fix your problem. 
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