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marcdaves's Achievements


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  1. I have re-entered the elevated command prompt all three ways, entered in the two different line to copy in there and it still says access denied. Let me know
  2. The final message after the scan was"Windows resource protection found corrupt filesbut was unable to fix them" followed by " Details are included in the CBS.Log windirllogs\cbs\cbs.log" When I copied and launched the command after that it said access denied. Thanks for your help. Let me know what to do next
  3. When I turn on the computer there is a black screen with white lettering: Windows Error Recovery Windows failed to start. A recent hardware or software change might be the cause. If windows files ahve been damaged or configured incorrectly, Startup repair can help diagnose and fix this problem If power was interrupted during startup then choose start windows normally. Launch Startup repair Start windows normally. The problem is no matter how many times this happens or I launch startup repair this problem persists. When I installed wise cleaner a lot of the problems went mostly away. However this particular problem(computer screen going black then computer needs to be powered off) persists. Thank you in advance for your time!
  4. The computer was on with Firefox running. Came back to the computer and monitor was asleep and would not come on. I had to turn computer off and when I turnedit on I had a black screen with a windows file error. Operating system:Windows 7 Home Premium (64 bit) Service Pack 1 System root: C:Windows Available physical memory: 5943 MB CPU: Intel® Core i3 CPU 550 @ 3.20GHz Drive Info: C: 917.66 GB Internet Explorer: 11.0
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