2 days ago I was using skype on my laptop when I belive I recived a Virus (possibly).
The first thing to happen that evening was my FireFox woudl freeze telling me the flashplayer was not working, The same would happen when trying to watch a video online using FireFox.
Second, BitLord would not open, every time I double clicked on the icon or right clicked and tryed to open as administrator nothing would happen.
Third my AVG anti-virus stopped working.
Because of these issues I tryed to do a system restor to 5 days earlyer when there were no problems, My laptop kept telling me the system restor was not working.
So I tryed to unistall Skype,AVG,Adobe Flashplayer and Bitlord and try re-installing them.
That was when I noticed AVG was no longer in my programs list but could be found when performing a file serch for AVG
BitLord uninstalled successfully but skype and flashplayer would not be unistalled fully.
I noticed a programe called websteroid was running in the bottom right corner. I have managed to stop that I think.
I have tried booting in safe mode and still have the same problems
I have run all the Wise pc Soloutinos
I have disabled all non essential startup programs from MSCONFIG
I have performed windows updater and downloaded all the latest updates.
I have run a antivirus disk (KASPERSKY) from boot up, that found 17 Trojens. I deleted them all and still the same issue.
I have run windows defender
I have reset internet explorer and FireFox to factory settings
I have serched the internet for 2 days now and cant seem to find any good ideas.
I think I might have had some administrator issues, I checked administrative tools, services, scrolled to the bottom to workstation and checked Strartup type : automatic and service status: started.
I also checked to see if i was still the administrator and I am on this laptop.
My level of IT is not very good and I am starting to loose the plot.
I am running windows 7 intel core i7 on a HP Pavilion dv6 Laptop that is just over 1 year old.
Please if there is anything you can do to help
Operating system:Windows 7 Home Premium (64 bit) Service Pack 1
System root: C:\Windows
Available physical memory: 4044 MB
CPU: Intel® Core i7-2670QM CPU @ 2.20GHz
Drive Info:
C: 440.70 GB
D: 20.90 GB
E: 3.96 GB
Internet Explorer: 11.0