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Everything posted by donut

  1. To fix the flickering problem, you should first check the laptop cables for loose connections. Often, it has been reported that the color changes of the monitor are due to faulty wires. It is advisable to disconnect the cables from the connectors, connect again, back and forth, to check if the problem is due to faulty wires. If the screen shows the same problem, when the pins are inserted and taken out, it is usually due to a broken wire or fault within the cable. Hence, cable replacement can do the work in resolving this problem. Another seemingly less important, but very possible reason for the flickering problem in computer screens is interference of magnetic fields from other gadgets. Yes, check if near your laptop, you haven't placed speakers, fluorescent lights, cell phones, radios and any other electrical device. If it is so, you must remove any such interfering electrical gadgets away from your laptop. Studies have proved that cell phones do cause screen flickering. So it is good to keep the work area of your laptop, absolutely devoid of such gadgets. Also, sometimes, a fan in another cubicle can cause a flicker on your screen. This may seem quite amusing, but it is a fact that interference from magnetic fields causes a great deal of flickering. One of the major reasons for laptop flickering is the problem in display settings, when some computers are upgraded from their original software versions. For instance, many laptops that have been upgraded from Windows 95 versions to higher ones, have shown problems of flickering due to poorly calibrated refresh rate. What is refresh rate? It is nothing but a parameter that determines the functioning of images displayed on computer monitors. It has to be understood, that to rectify this problem, one must not change the display setting without an awareness of the suitable refresh rate. It is necessary to read the instruction manual properly. Often, it so happens that the pixels on your LCD laptop screens/monitors are damaged in certain areas and so you're unable to see proper images. If that is the case, then you don't have any other choice but to change the entire screen and replace it with a new one. This can help you in fixing the flickering problem, eventually. To check if there is any problem in your video card, connect another monitor to your laptop through the VGA port. If it shows any faint or jumbled images, then the main reason for the flickering is your video card. Lastly, if you don't find that there is any other problem you can detect, there must be problems within your screen. Remember that you just cannot open the computer screen and check it on your own as you may risk an electronic shock. Moreover, if you're not skilled in doing such tasks, you may spoil your expensive gadget. It is advisable to go to your laptop service center and get it checked. If you find that your laptop screen is still in warranty period and you find problems of flickering, it is best to get it changed. A new monitor screen comes for USD 500 to USD 1000, which is a bit expensive. If you wish, you can buy a used monitor at an inexpensive rate. In case, your screen goes black, it is a signal of some greater problem that requires expert repair. A flickering screen needs immediate attention, as the problem may be something very simple, but if left untreated, the problem may increase and cause further malfunctioning in the screen.
  2. There's nothing quite as convenient as a laptop for the corporate gypsies of today. Browsing through long presentations, surfing the Internet, or just flipping through photographs, is a breeze on the modern laptops, all thanks to a very humble, little square snugly fit at the bottom of your keyboard. In the earlier laptops, there used to be dedicated physical buttons just by the side and the bottom of the touchpad to help with scrolling. The latest models totally do away with the physical scroll, and now you can do the scrolling with some rather intuitive finger gestures on your trackpad. This touchpad or trackpad eliminates the need for an external mouse altogether. But nothing would irk you more when it suddenly stops working, and no amount of 'nudging' or poking helps! There's little that you can do by yourself if there is a problem with the actual physical touchpad, but more often than not, most of these problems are software-related, and can be fixed quite easily. So just before you break a sweat thinking about the huge repair costs (or get the heavy machinery out to take your laptop apart!), you might want to look into these common problems and their solutions. Probable Issues and their Possible Solutions ✘ As mentioned earlier, most of the problems with the touchpad are software-related. There could be instances where the touchpad drivers are either outdated, or some files have been corrupted because of a possible virus attack. Also, if you have upgraded your computer's operating system recently (especially on upgrading to Windows 7), the existing drivers might not work properly. ✔ To resolve all these issues, you need to install the latest drivers for your touchpad. These drivers are usually available on the official website of the laptop manufacturer. You could also download these drivers from the website of the trackpad manufacturer, which in most cases is Synaptics. Be well-advised though, it is always recommended to download the drivers from the laptop manufacturer's website for your specific laptop, as the specifications of each model are bound to differ. Downloading generic drivers from Synaptics might not quite give you complete functionality of your touchpad. Once the drivers are in place, your touchpad should be as good as new. ✘ At times you could accidentally disable or lock the scrolling on your trackpad. ✔ While there is no one method to lock or unlock the scrolling, you could try double-tapping on the top-left corner of the touchpad (but this is ideally if you happened to disable the entire touchpad). Alternatively, you could also hold down the 'Fn' + 'F7' keys to resolve this issue. Do keep in mind though this may not work on all laptops. ✘ In case there seems to be an issue with the sensitivity of your trackpad, and you often need to press hard on the surface to register a touch, you might need to calibrate your touchpad's sensitivity. ✔ For most laptops, with Synaptic touchpads, the settings can be changed from its easy-to-access system tray icon (the icon just to the left of the time and sound icons at the bottom-right corner of the screen). This icon looks like a small trackpad (a large rectangle with two smaller rectangles at the bottom), or a red square with a white swirl. Right click or double click on this icon, and follow the path mentioned below. Pointing Device Properties > Pointer Options > Motion > (change the sensitivity level to best suit you) > Apply > OK Alternatively, if this doesn't fix your touchpad, or if your touchpad is of some other make, you could try following this path. Start > Control Panel > Hardware > Mouse > Pointing Device Properties > Device Settings > (check all the boxes) > Scrolling Region > (choose the area for virtual scrolling) > OK This should take care of the scrolling issues. If none of these methods work, you could either spend a few bucks to get the touchpad fixed (although it'll take a LOT more than just a few bucks!), or you could always carry a wireless mouse around wherever you go. Often, just restarting your computer can solve a lot of issues (or at least take care of them for a bit), although ideally most of the 'touchy' issues of your laptop should be taken care of with the solutions mentioned above.
  3. Navigating long documents and Web pages requires the ability to scroll smoothly. Dealing with a monitor screen that jumps unexpectedly makes it difficult to read text and see Web pages properly. This jumpy behavior can occur due to numerous factors, ranging from software conflict or faulty hardware. Malfunctioning Mouse · In some cases, a jumpy screen is caused by a malfunctioning mouse. Many computer mice offer a scroll wheel in between the two selection buttons on the front, which helps scroll without the use of the scroll bar on the right of the screen. A faulty mouse may send incorrect commands to the computer, resulting in a jumpy screen. Try a different mouse on your computer to see if the screen continues to jump. If not, the original mouse was your culprit. · All the components within your computer require specialized files called drivers to communicate with each other properly. A jumpy screen could indicate out-of-date drivers in the graphics card or monitor. If these files are older, they may not work properly with each other or the operating system, causing odd screen behavior. Updates for your operating system are found at Microsoft.com, while your computer manufacturer's support Web pages may offer driver updates specific to your system. Monitor Issues · Monitor failure produces odd screen behavior, including flickering, jumping and color changes. Older, large CRT monitors contain components inside that degrade over time, and are susceptible to magnetic interference, both of which can produce a jumpy screen image. Failing monitors do not communicate with the computer and graphics card properly, regardless of driver version. Connect your jumpy monitor to another computer and see if the problem persists. If it does, it's a good indication that the monitor itself is at fault and needs replaced. Virus Infestation · Even if you have the most up-to-date drivers and operating system, a virus infestation can cause any number of problems within your computer and display. A virus can alter the way your monitor communicates with the mouse, graphics card or motherboard, which can in turn cause screen issues such as jumping. Run a virus scan to find and remove any hidden invaders that may be causing your screen issues.
  4. Most "freezes" are just software lockups, often limited to just one program, although they can cause the entire system seemingly to hang. The remainder are caused by hardware. Failing power supplies can cause all sorts of trouble, for example, including freezes. Memory is also a frequent culprit. Reseating the memory module fixes memory-related problems one-third of the time on desktop systems and one-quarter of the time on laptop systems, according to studies done by Microsoft. Instructions Is the Whole System Freezing? o 1 Press "Alt" and "F4." This may close the program without any further problems. o 2 Press the "Alt" and "Tab" keys together to switch to another program. If you are unable to see any change when you press "Alt" and "Tab," then try to bring up the Task Manager by pressing the left "Control" key, the left "Shift" key and "Escape." If that key combination doesn't open the Task Manager, press "Ctrl," "Alt" and "Del," then press the down arrow on the keyboard four times to highlight "Start Task Manager." Press "Enter." Determine the problem area. If your mouse cursor moves freely, then you have a locked up program and you need to find the process that's hogging the CPU. If the whole system seems jerky, and you can hear or see your hard drive being continuously active, then you are facing memory exhaustion. o 4 Go to the "Processes" tab. Sort by CPU or Memory as determined. If your mouse is functional, click the headers to sort the appropriate column. Otherwise press "Tab" to move forward or "Shift" and "Tab" to move back through the controls until you get to the header. Then use the arrow keys to select the header you want to sort by and press "Enter." o 5 Select the item at the top of the list, which should be the problem program. If your mouse doesn't work, use "Tab" or "Shift" and "Tab" to navigate to the list. o 6 Click the "End Process" button, or press "Alt" and "E." Then click "End Process" in the confirmation box or press "Spacebar" on the keyboard. If none of this worked, your computer may be totally frozen due to a component problem. Component Problems o 7 Power down the computer and unplug it from the power source. For a desktop computer, open up the computer case, consulting your owner's manual as necessary, to locate and reseat the memory modules. Pull the retaining clip back from the memory module and pull the module upward out of its socket. Push the memory into the slot while pulling the retaining clips gently toward the memory until it is fully seated. To reseat it, make sure the notch is aligned with the memory slot. For laptops, locate your memory, which is usually found behind a labeled door on the underside. Unscrew the door. Pull the retaining clips back from the memory module and pull the module toward you to a 45-degree angle. Then pull the module straight out of its socket. Push the memory into the slot at a 45-degree angle. Rotate the module gently until the retaining clips are securely fastened, and the module is fully seated. To reseat it, make sure the notch is aligned with the memory slot. o 8 Unscrew the retaining screw on the faceplate of the video memory card, if present in your desktop computer, and push the latch at the rear of the card toward the slot. Pull the card straight out, then push the card straight into the slot until the latch reengages. Screw the faceplate into the case. This does not apply to laptops. o 9 Reseat any other add-in cards present in the desktop computer. Overheating Problems o 10 Check the temperature. If your computer supports temperature monitoring, use the vendor-supplied utility to check temperatures. Anything above 140 degrees Fahrenheit should be considered suspect. o 11 Identify faulty fans. Any fans not moving under load with high heat showing should be immediately replaced in desktops. If your laptop has a faulty fan, you need to have it professionally serviced. o 12 Add more cooling fans to your desktop computer. Fan width is measured in millimeters. Common sizes are 80, 92 and 120 millimeters. You need to purchase fans that fit into your computer case's fan mounts. If your computer came with a jumper diagram for the motherboard, locate the fan connectors, usually labeled "FAN1" to "FAN4." Determine if the fan connectors have three pins or four pins. Buy additional fans with the same number of pins as those already in your case have. If you can't determine the number of pins, get fans that include "Molex" adapters to connect to your power supply. Start by mounting fans into the front of the case, blowing toward the back. If the problem persists, add more fans to the rear of the case, blowing outward. Laptop users can purchase a cooling pad that comes with extra cooling fans and typically connects via USB. o 13 Add a heat spreader to the memory modules in your desktop. This does not apply to laptop users. Open up the computer case, consulting your owner's manual as necessary, to locate the memory modules. Pull the retaining clip back from the memory module and pull the module upward out of its socket. If the heat spreader's manufacturer provided directions, follow them. Otherwise, remove the adhesive backing from one-half of the heat spreader. Apply the heat spreader to the memory module. Apply the other half of the heat spreader, ensuring that the screw holes or the clip slots are aligned. Screw or clip it together. Return the module to your computer case, as when reseating it in Section 2, Step 1. Power Problems o 14 Ensure your computer is plugged into a high-quality surge suppressor, not just a power strip. o 15 Try the computer in different outlets around the house, especially those on another electrical circuit. o 16 Plug the computer into an uninterruptible power supply, or UPS. o 17 Connect your desktop's internal components to different power supply cables. The internal power supply has several power converters in it, so connecting your computer's internal components to different cables or cable bundles can spread the power load to help avoid under-voltage problems. Tips & Warnings · Failures caused by mechanical or electrical problems inside the case often lead to random computer freezes and reboots. This class of problems is almost always caused by vibrations. If hitting your desk makes your computer lock up, this is probably the problem. · Modern CPUs have a thermal cut-off inside them that turns off the computer to prevent critical damage, but other components do not. Video cards, memory and the motherboard control chips, often called the north bridge, can all cause computer freezes. Signs are freezes that occur only when your computer is under high load or during heavy 3-D or video decoding. · Low voltage, unclean power, and overloaded circuits can all cause temporary, sporadic problems with your computer. Unclean power and overloaded circuits will seem random. Low voltage is usually be tied to specific actions like starting to play games or watch movies. With these problems, your power supply may not be functioning properly. You may need to replace the power supply. · Never open the computer's power supply. It presents a serious risk of personal injury due to high voltage. · Do not work inside a computer without protection from static electricity. Get an ESD wrist strap if possible and wear it while repairing your computer. If not, touch the unpainted metal of your case, usually on the rear, while performing the repair. Avoid wearing clothing that attracts static, such as wool, and stand up while working on the computer. · Wait one minute after turning off the power supply before unplugging the computer to give the capacitors time to drain. · Hold components by their edges and avoid touching the gold contacts.
  5. Hi there, We'd like to help you with the issue. Did you do some operation for your PC before all the USB ports are dead. Thanks!
  6. Hi there, We’d like to help you with the issue. This tutorial can help you identify and fix common sound problems in Windows, including no sound coming from your speakers or headphones. This tutorial doesn't cover sound problems related to specific programs. Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card. Please check out the following instructions can help you out. Check hardwareMany sound problems are caused by hardware that isn't set up properly. This step covers checking your sound card, plugging cables into the correct locations, making sure the hardware has power, and checking the volume. 1. Check your sound cardCheck to make sure your PC has a sound card, or sound processor, and it's working properly. 1. Open Device Manager by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the lower-right corner of the screen, moving the mouse pointer up, and then clicking Search), entering Device Manager in the search box, and then tapping or clicking Device Manager. You might be asked for an admin password or to confirm your choice. 2. Double-tap or double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. If no sound card is listed, check the info that came with your PC to see if there's supposed to be a sound card installed. If there should be a sound card installed, you'll need to install one according to the manufacturer's instructions. Notes· If you think you have a sound card installed but you don't see it under the Sound, video and game controllerscategory, expand the Other devices category and check the devices listed there. · Laptops and tablets don't usually have sound cards. Instead, they have integrated sound processors, which appear in the same category in Device Manager. If there's a yellow question mark on the name of the sound card in Device Manager, there might be a problem. 1. Press and hold or right-click the name of the sound card, and then tap or click Properties. 2. Tap or click the General tab, and then look in the Device status box to identify problems with the sound card. If there's a problem, you might need a new driver for your sound card. For more information, see Step 3: Update drivers. 2.Check if the cables are connected properly Show all Speakers and headphones HDMI cables USB audio devices Multiple audio devices 3. Check power and volumeIf you have speakers, make sure they're plugged into a working power source and turned on. Make sure that your speaker volume or headphone volume isn't muted or turned down too low. This is particularly important for laptops and tablets, which often have small speakers that can be hard to hear. 1. Swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)Enter Adjust system volume in the search box, and then tap or click Adjust system volume. 2. Move the slider up to increase the volume. Make sure the Mute button isn't turned on. If the button looks like this: , muting is turned off. If the button looks like this: , tap or click it to turn off muting. Note· Some laptops and tablets have an external volume control on the outside of the case. If you're using a laptop or tablet, check the external volume control to make sure it's not turned all the way down. In some cases you might have several volume controls to check. For example, if you're using Windows Media Player it has its own volume control, Windows has a volume control, and your external speakers have their own volume control. If any of these volume controls are set to their lowest setting, you won't hear any sound.
  7. Hi there, We'd like to help you with the issue. If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted. The System Update Readiness Tool can correct some conditions that cause this error. To use the tool, follow these steps: 1. Go to the System Update Readiness Tool webpage. In the Information for advanced users section, find the Windows edition and system type of your computer, and then click the link to download the System Update Readiness Tool. To find your edition of Windows, see View your computer information. 2. Run Windows Update again. Thanks!
  8. Hi there, We’d like to help you with the issue. When a laptop screen gets blurry and distorted, there are two possibilities as to its failure: software problems or hardware problems. A software problem would be corrupted graphics software or a virus. A hardware problem is far worse, indicating that the physical monitor itself needs to be replaced. Unless you have a strong background in Information Technology, replacing a laptop screen is out of the question for most people. Thus, if your problem turns out to be related to the hardware (the physical monitor), your best bet is to contact the manufacturer. If it turns out to be a software problem, however, there are a few simple steps you can go through to solve it. Instructions o 1 Change your computer's resolution. This is the simplest solution, although it doesn't always work. Right-click on your desktop and left-click "Properties"--or Personalize, depending on your version of Windows. Click on "Display Settings." A new window will appear with a sliding bar. This sliding bar will change your computer's resolution. Change the slider one notch, and left click on the "Apply" button. Your screen should black out for a second and then come back. o 2 Determine the name of your video card. Right-click on the "My Computer" icon on your desktop, and then left click on "Manage." On the left-hand side of the new popup window, left click on "Device Manager." On the right-hand side of the window, double-click on "Display adapters." A new item should appear below it. This is the name of your video card. o 3 Find the newest driver with a Google search. A driver is the special software that pieces of hardware, like video cards, use to communicate with your computer. Over time, sometimes they become corrupted or too outdated and cause errors to appear on your screen. Open a Google search, and type in the exact phrase you found in the step above. Add the word "driver" to the end of it and do the search. For most drivers, the video card manufacturer's homepage should be within the top five results. Look through them carefully. If you find the driver, download and install it. If not, go on to the next step. o 4 Roll back the driver. This is actually the opposite of finding a new driver, instead returning to a previous driver. If you already have the newest driver or are unable to find a newer one, an older but more stable driver may be a quick solution to your problems. Go back to the "Display adapter" from Step 2. Right-click on the video card's name and then left click on the "Properties" option that appears from the menu. Left-click on the "Driver" tab in the new window, and then left-click on "Roll Back Driver". Thanks!
  9. Hi there, We'd like to help you with the issue, You can follow these methods to try to isolate and resolve the problem. Use these methods in the order in which they are presented. Method 1: Clean the discWhen you have problems with a CD or DVD drive, always check the disc first to see whether it is damaged or dirty. To clean the disc, follow these steps: Remove the disc from the drive. Clean the disc with a disc cleaning kit or by gently wiping the silver side of the disc from the center outward with a dry, soft, lint-free, cotton cloth. Note Do not use a paper cloth, and do not use a circular motion to clean the disc. These can scratch the disc. Reinsert the disc in the CD or DVD drive. If the computer can read the disc, you are finished. If the computer still cannot read the disc, go to step 4. Try again to clean the disc by using a cloth dampened with water, or dampened with a commercial CD or DVD cleaning solution. Dry the disc thoroughly, and then reinsert it in the CD or DVD drive. If the computer can read the disc, you are finished. If the computer still cannot read the disc, go to method 2. Method 2: Check the disc for damageIf the disc is clean, check whether it is damaged. To do this, follow these steps: Remove the disc from the drive, and then examine the disc for scratches or cracks. If the disc is damaged, try another disc to see whether the CD or DVD drive can read it. If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive. If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement. Method 3: Try a different disc driveIf the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps: If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc. If your computer does not have more than one disc drive, you can insert the disc in a different computer. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5. If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4. Method 4: Make sure that the disc is compatible with the driveCheck the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive. A DVD disc is incompatible with a standard CD drive. A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs. A DVD disc is incompatible with a drive that does not have a DVD logo on the front. If the disc is compatible, go to method 5. If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement. Method 5: Use Windows Update to check for updated driversIf the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing. To check for driver updates that you can install, visit the following Microsoft Web site: http://update.microsoft.com If these methods do not resolve your issue, try the advanced troubleshooting steps in this article. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help, or you might want to contact Support. For information about how to do this, visit the following Microsoft Web site: http://support.microsoft.com/contactus/
  10. Hi there, We'd like to help you with the issue. Please tell us more information on your issue for further help. Thanks!
  11. Hi there, We'd like to help you with the issue. Did you mean that java script doesn't work please? And please send us more details on your issue in English for further help. Thanks!
  12. Hi there, We'd like to help you with the issue. Please do as the following instructions to check out if it can help you out. 1. Right click an empty space on the taskbar from the desktop, 2. Click "Properties" , 3. Uncheck the item named "Auto-hide the taskbar" 4. Click "OK" Thanks!
  13. Hi there, We'd like to help you with the issue. Please express your issue in English and we'd like to know how did you remove Office please? Thanks!
  14. Hi there, We'd like to help you with the issue. The following screenshot is the full temperature showing on Wise System Monitor. Processor, mainboard, hard drive and graphic card are main components in a computer, since these components are made by different manufactories, the temperature showing are different rather than related to the OS. And some of the components can’t be shown due to this reason. By the way, thanks for you suggestions you mentioned!
  15. The Image Mastering API is an interface used to allow disc-authoring applications to communicate with your disc-burning hardware and the Windows operating system. In Windows, the Image Mastering API resources and instructions are located in dynamic link library files. When an application attempts to send IMAPI instructions, the instructions in these DLL files are used. If an error occurs while trying to author a disc, rebuild these files using the System File Checker utility. Instructions o 1 Save your work and restart your computer. Hold down your “F8” key continuously during startup. o 2 Select “Safe Mode with Command Prompt” and press “Enter.” This runs Command Prompt in a full window. o 3 Type “CD C:\Windows\System32” and press the “Enter” key to make the System32 folder the active directory. o 4 Enter each of the commands below one at a time to unregister the Image Mastering API module. Regsvr32 /u /s imapi.dll Regsvr32 /u /s imapi2.dll Regsvr32 /u /s imapi2fs.dll o 5 Type each command below one at a time to rename the Image Mastering API module files. Ren imapi.dll imapi.bak Ren imapi2.dll imapi2.bak Ren imapi2fs.dll imapi2fs.bak o 6 Input the following commands individually to run the System File Checker utility to replace the Image Mastering API module files. SFC /scanfile=imapi.dll SFC /scanfile=imapi2.dll SFC /scanfile=imapi2fs.dll o 7 Type “CD Drivers” and press “Enter” to change the active directory to the Drivers folder. o 8 Type “SFC /scanfile=cdrom.sys” and press “Enter” to run the System File Checker on the CDROM.sys file. o 9 Type “Shutdown –r –t 01” and press “Enter” to restart the computer.
  16. Marvell manufactures a variety of electronics products, including both wired and wireless routers. Although many Marvell router users have no problems connecting their devices to their router via the LAN port, you may find that your router's LAN port isn't working. Several problems can cause a LAN port to malfunction, ranging from issues with the port itself to router firmware problems. By troubleshooting through each possible problem, you can usually get your Marvell LAN port working again. Temporary Failure · Your Marvell router's LAN port not working may be only a temporary problem. This commonly occurs because the router has overheated or has recently lost power. To resolve a temporary LAN port failure problem, unplug the router for 20 to 30 seconds and then plug it back in. If this doesn't work, you may need to perform a router reset by holding down the reset button for 20 to 30 seconds. Your LAN port should work. Firmware Issues · Firmware is the built-in software, found on devices like the Marvell router, responsible for controlling the router's key functions, including the LAN ports. If your router's firmware has become corrupt, this can cause the LAN port to stop functioning correctly. You can typically fix LAN port issues caused by firmware problems by installing a fresh copy of the firmware for your Marvell router. Visit the support page for your Marvell router to learn how to download and install firmware for the router. Defective Port · If your Marvell LAN port fails to work after installing the firmware and turning off or rebooting the router, the LAN port itself may be bad. This typically occurs when the router is dropped or otherwise damaged. The port may also be defective due to a manufacturing error. You can usually resolve this issue by contacting Marvell to have your router's LAN port repaired or replaced. Bad Cable · When connecting a device to your Marvell's LAN port, you must use an Ethernet cable. If the cable is damaged in any way, the LAN port appears as if it's not working. Signs of cable damage include exposed or bent parts of the wire, although some cables may appear to be fine even though they aren't fully functional. If your cable is to blame for your LAN port issue, you can fix the problem by repairing or replacing it. Cables can be purchased at any electronics store or online.
  17. Hi there, We'd like to help you with the issue. Have you got any error or reminder when trying to open Help and Support please, and what is it? Thanks!
  18. Hi there, We'd like to help you with the issue, Firstly, please assure if your Windows 7 is genuine or not. If it is genuine and activated, please try to do as the following instructions to check out if it can help you out. 1) Start the Product Activation Wizard, 2) Click Start, 3) Right click computer, 4) Select Properties, Then at the bottom of the window, you'll see if it is activated and what the product ID is. Print the page out for reference ,and use "Printscreen" and save it to Word as well. Then exit that, call Microsoft to reactivate it, then the boring message will disappear. Thanks!
  19. Hi there, We'd like to help you with the issue. Please do as the following instructions, 1) Open Internet Explorer, click on Tools (Menu bar or gear icon) and Internet Options. (see screenshot below) 2) Copy and paste or input the selected page website in the blank area as showing in the screenshot. 3) Restart IE 11 and you will find out the page has been changed. Thanks!
  20. Hi there, We'd like to help you with the issue. Could you please describe more details on your issue? Thx!
  21. Hi there, We'd like to help you with the issue , could you please send us your issue in English? Thx!
  22. Hi there, We'd like to help you with the issue. The issue may caused by the following reasons, 1) some program doesn't end up and stuck, 2) the hard disk is full, 3) there are some bad tracks on your hard disk. Thanks!
  23. Hi there, We'd like to help you with the issue. Since you did a system restore , please reinstall Wise Folder Hider to check out if it can help you out. Thanks!
  24. Hi there, We'd like to tell you the following information. What does Wise Data Recovery do is to scan and recover the deleted files/folders only. Advanced Cleaner of Wise Care 365 can detect the files those are specified with suffix. Disk Eraser of Wise Care 365 won't list any file/folder when it is working. Wise Jet Search won't detect any file/folders unless you input the specific file name to search. Thanks!
  25. Hi there, We'd like to help you with the issue, could you please tell us is there a error message or reminder showing on your screen, and please send us more details and screenshots on your issue. Thx!
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