Lucy

please try to use Internet Explorer 8.0 . thanks

u need to update ur Windows XP installation to Service Pack 3. the Get Logical Processor Information function was first introduced in Windows XP with Service Pack 3 and was not present on older Windows XP installations. http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

please reinstall VAIO Care Rescue Tool

If it is a local disk, run disk management, check there have disk Q or not. Computer ---- Manage ---- Disk Management. If network mapped drive, check the drive on the network host is running or not. Or disconnect and re-mapped drives. If it is a removable disk (U disk), re-insert, inserted in the host recommended the rear USB port can also be inserted in another computer, then check it is the problem of disk U itself or not.

please clean registry and junk files from your PC. The IE cache, cookies files, graphics, downloads, favorites, etc. file download path to change to another useless hard drive. then delete junk files and often tidy up debris disks for 2-3 weeks and often antivirus;

1. search Google.com and download the appreciate XP, Windows Codecs. dll file. 2. Paste the file into C: Windows \ System 32 directory. 3. Click Start-Run-enter regsvr32 Windows Codecs. dll.

1. Boot and press F8 to enter safe mode,then check it can restart normally or not. If not, then it should be system file problems, restore the system or re-install the system. If can restart, it is caused by driven or third-party software. 2. Normal access to the system, turn off all third-party programs that are running (firewalls, antivirus software, all other boot procedures) and restart. If can, then it caused by third-party program, shut down one by one and find the problem program. If not, rollback from the most recently updated driver to the old version. Or update all drivers to the latest official version.

please download genuine.

1. Using 365 Start menu management, close all boot procedures. 2. Restart the system, there has problem again or not. 3. If not, then turn half of the program, Restart the system again and check it has error or not; If something goes wrong, then the problem is inside this half program, open or half open one by one and eventually find the problem program. 4. Find the problem program, turn off the boot directly or re-install. another way, you can also delete uninstall the recently installed program (before the problem occurred) to check out the specific problem programs.

1. check your computer and it is caused by hardware problems or not. respectively check power supply, memory, CPU and fan. 2. check it is caused by virus Trojan or not, please download WiseCare 365 clean the virus. and clean up junk files in your PC. then clean up hard disk fragmentation. 3. check it is caused by abused some beta software, pirated software or not, if so, please uninstall it. 4. check it is caused by hardware temperature is too high or not, if so, please clean the dust box deeply.

you can check your computer then uninstall the useless software and delete the cache files in the disk C. if its not working, you should re-install it. thanks

check two services are turned on or not, if not, please open services and then set up automatic Block level backup engine service and Volume shadow copy. thanks

1. Check the network physical connection is normal or not. 2. Win + R keyboard, enter CMD.exe, run the ipconfig, then check the IP address is normal or not; if the IP is normal, run the ping google.com (can be any URL), if can get the return value, the network is connected. 3. run the Wise PC 1stAid, the NO, six issue "cannot open webpages when surfing internet " i hope it will help you , thanks

you can open "Wise PC 1stAid" and you will see "My Question" on the top then click it, you can find your questions and our reply. thanks

sorry for reply too late, to resolve this issue follow steps: to set the Cryptographic Services service to automatic, follow these steps: 1. Click Start, click Run, type services. msc, and then click OK. 2. From the list of available services, right-click Cryptographic Services, and then click Properties. 3. In the Startup type drop-down list, select the Automatic option, and then click Apply. 4. IN the Services status section, click Start. 5. Try to install the updates again. i hope it will help you fix it.

1. restart your Windows Explorer or restart your computer. 2. or u can try to open "Wise PC 1stAid"_"Running speed of PC is too slow" , i think it will be help you

please describe more details about your problems. by the way, add some punctuation marks in your sentence please, this will help us to help you solve the problems quickly. and you also can use your own language. thank you for cooperation.

1. Try another VPN tools like Freegate, etc. 2. or wise video downloader Download Youtube Videos

thanks for your support. speaking your question, i suggest you reinstall the Stardock "fences ", so try this step. i hope it will be help you .

please describe your problems clearly, thanks

please can you tell us clearly? what did you operated before it happend? thanks

hi, thanks for your questions. i`ll give you following advices here, 1. Try another VPN tools like Freegate, etc. 2. or wise video downloader Download Youtube Videos thanks

1. Close (or disable) all boot items, see if the problem occurs again. If not, then start the program one by one turn (on a reboot), knowing that the startup process is to determine cause. Remove to change the program or reinstall the program. 2. If you disable all startup items are still experiencing a problem, then reboot the system, press F8 to run safe mode, to see whether the problem occurs. If not then it should be caused by a service. First disable all third-party services, restart the computer normally, if no, then turn half service, in order to determine the cause of the problem ....... restart services another advice,, have you install MediaGet? MediaGet is a source engine. if you have this, you remove MediaGet and the runtime error not appear again. .

1. Computer programs running simultaneously too much, turn off some programs. 2. check antivirus software is running, the anti-virus software too resource. and wait for the scan complete.

Update the driver, there is another message with a yellow exclamation point, what is the reason the network fails. If it is not routing problem that NIC. try to Update Drivers