[Registry fix]

please try Wise Registry Cleaner. thanks 

[no sound on my laptop]

please operate following step.

Start ---- Run ---- services. Msc ---- In the "Name" find "Windows Audio" ---- left mouse button to select it and click the right mouse button ---- ---- select "Properties "----- ----- General ---- automatic startup type.

[系統管理工具不見了!]

please open C:\ProgramData\Microsoft\Windows\Start Menu\Programs, and "Management Tools" rename for "Administrative Tools"

thanks 

[檔案總管動不動就當掉重開]

please describe ur problem clearly .. we can not understand that. thanks for your cooperation. 

[not display bage]

1. check network physical connection is normal or not. 

2. Win+R, enter CMD. exe. run ipconfig. check IP address is normal or not. if IP normal, please run ping google.com (it can be any website). if can get return value then network is connected. 

3. run Wise PC 1stAid. and NO.6 ''Cannot open webpages when surfing internet'

[無法正常起動開機，一直跳出檢查硬碟不穩定警示]

please give us problem`s screenshot and motherboard model clearly, thanks 

[can get emails but cannott open]

please more details about ur problems. thanks

[internet explorer cannot display the webpage]

1. confirm the physical connection is normal or not. 

2. the computer IP address set to automatically obtain. 

3. run CMD.exe program, enter ipconfig. then check IP information is correct or not. 

4. enter ping www.google.com and check it can get the information or not. 

[screen shot]

1, if there is network, you can use QQ chat screenshot function, the shortcut is "CTRL + ALT + A";

2, if there is no network, you can use the built-in screenshot function windows system, the shortcut for the "CTRL" key + keyboard "SysRq" (some of the above labeled: Scr Lk), after press this shortcut, open the program drawing tools, CTRL + V, paste it into the drawing board, and then save it as a JPEG or BMP format. 

[virus]

please try Wise Care 365, thanks 

[windows updates failed]

1. Click Start, click Run, type services.msc, and then click OK. 

2. Double-click Background Intelligent Transfer Service. 

3. In the Startup type box, click Manual, and then click Apply. 

4. Click the Log On tab, and then verify that the service is enabled in every hardware profile that is listed. If the service is disabled in one or more hardware profiles, click the hardware profile, click Enable, and then click Apply.

5. Click the General tab, and then click Start."

[bad_pool_header]

please more details about ur problem. thanks

[зависание]

1 Make sure the computer's hardware configuration meets the gaming needs. 

2, the game may be compatible with your computer is not good, you should go to the relevant forums about that game and check if there is a similar problem or not.

3. when playing games, please turn off antivirus software and firewalls. 

[بطئ عمل الويندوز]

please more details about ur problems, thanks 

[error 0x10000142 for cmd.exe]

run command prompt as administrator mode and check. 

1. click Start and type CMD in Start Search.

2. right click the command prompt and click Run as administrator and check. if the issue still persists, get the error from the event log. 

3. open Event Viewer by clicking the Start- Control Panel- System and Security-Administrative Tools and then double-clicking Event Viewer. if you`re prompted for an administrator password or confirmation, type the password or provide confirmation. 

i would also suggest that you use Wise Care 365 and run virus scan on your computer. 

[自動關機]

1. First check it is the hardware problem or not, focusing on checking if it is problem of the motherboard, CPU fan, the host power supply situation, the power outlet or not. 

2. Check it is some application software tasks complete shutdown to be enabled or not. This can clearly. Feature is that before turned off computer, it will always have a program has finished running, a dialog box will pop general reminder to be turned off.

3. try to use Wise Cleaner 365 to repair damaged file system and it can be a complete virus removal and repair of the system configuration.

[Windows help does not work]

click help and what is the error ? please give us screenshot, thanks 

[virus, error messages]

please download www.wisecleaner.com and try it. 

[Internet Explorer can't display webpage]

1. Confirm physical network connection is normal or not. .

2. Computer IP address set to automatically obtain. 

3. Run CMD.exe program, enter ipconfig, check the IP information is correct or not. 

4. Enter ping www.google.com and check if that access to the information or not.

[開機問題]

please give us screenshot, thanks 

[Google chrome 開啟後一片空白]

1. can you open other website, please confirm it is network problem or not. 

2. enter chrome://settings/ and open the setting page. 

[Can't open my word files.]

please more details about your problem. thanks

[Internet Connections]

1. if you cannot surf the internet, your computer connect to the router or not. If connect, and the signal is full grid, please turn to step 2; if can not connect route, then please turn to step 3.

2. Open your browser and enter 192.168.0.1 into the router management interface, check the routing of the WLAN connection status, and often reconnect WLAN or not. If yes, please contact the network provider; and you can also change a router try it. 

3. please set to computer automatically obtain an IP address (if it is obtained automatically, into a fixed IP); open the router management interface, reset the wireless connection password (recommended WEP or WPA)

[documents]

 which kind of documents did u open? excel, word ,,, etc. please give us more detail about ur problems, thanks. 

[esta pagina no puede mostrar]

1. check network physical connection is normal or not. 

2. keyboard Win+R, enter CMD.exe and running ipConfig, then check the IP address is normal or not. if IP normal, please run Pinggoogle.com (it can any website). if it can get return value, then the network is connected. 

3. please run Wise PC 1stAid. NO.6 "Cannot open webpages when surfing internet".