Bought paid version of Wise 365. Couldn't get Wise Memory Optimizer to work. Reinstalled the whole program. It still doesn't work. There are no instructions on what to do. I infer from various headlines and titles on the Wise website that this app is no longer "defaulted" in the program, that it has to be downloaded separately.
Went to webpage where Wise has all the download titles. Found Memory Optimizer and clicked; was redirected to CNET download. As soon as it began to download, Norton360 warned me this was not a trusted program. I directed Norton to permit the download and proceeded with installation, three times. The application still does not work, either within the WiseCare 365 program, or as a stand-alone.
I have not gotten anything but denials from Wise about this program's possible infections. On three previous occasions Norton360 has warned me that the WiseCare program generated all sorts of red flags. Wise denied any problems and suggested their programs and applications were clean.
Can YOU help me? Today, my WiseCare program works ok, but I still can't get the memory optimizer to work.
Also, while I've got your ear, (eye), what's a "big file manager?" The title implies what it is, but are these files unnecessary on my computer? Is it safe to discard them? Again, the app showed up in a recent reinstall, with no directions as to what it is, or how to use it.
THANK YOU for any assistance you can offer, including perhaps a name or email address where I can seek more responsible and informed information than the WiseCare customer service people.