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-G-ee-

Wise Folder Hider... I know, another one with an issue!

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Background - I've been using WFH portable v3.1.2.87 for a while now on Win7 with no issues.

 

The Windows 10 Home upgrade happened and all good, no issues with that.  But, since the upgrade to Win10 the same password I've used on WFH says its now invalid - huh?!?! 

 

A few Emails back and forth with the support guys, it was like 4 or 5 days for them to get back to me... SLA's?  yeah right, it took a chase up Email for them to finally get back to me.

 

Anyway, their support said get the latest version, but there is no longer a portable version on the site.  Emails back and forth...bla, bla... then I'm told to install the the new version (the full install version, not portable) which I have and still the password still says invalid.  So I try to uninstall it and to hell with it, but the uninstall says unhide the folders first...really!! shesh.

 

I recovered the docs using WDR, but still left with these hidden folders and want to reclaim the space now and finally uninstall WFH for good.

 

Any thoughts guys?

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Hey -G-ee-,

Thanks for your feedback.

Commonly, Win 7 upgrade to Win 10 won't effect wise folder hider (hided files, login password and second password). 

Did the support staff help you to retrieve the login password?

If not, please open this page to download the GetPassword: http://www.wisecleaner.com/how-get-my-password-back.html

Then send the encrypted passwords to my mailbox

 

I know you have uninstalled wise folder hider, but please help us!

Thanks!

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