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Found 2 results

  1. Hi, I have the following issue: - There's a "New" symbol on the "Duplicate Finder" utility - I click on it - Wise Care 365 asks me if I want to download and install it - I click on "Yes" - There's a green loading bar under the "Duplicate Finder" icon - Once completed, the "New" symbol is still present on the "Duplicate Finder" icon - If I click again on the utility, it asks me again to download and install. It's the same situation with any other "New" utility. Below some screenshot, with the time. I have Wise Care 365 v 5.6.1 Pro. I tried also by deactivating my antivirus Avast, and by rebooting multiple times my computer. Do you have any recommendation regarding this issue? Thanks, Olivier - "Duplicate Finder" utility with "New" symbol - Question to download and install - Green loading bar under the "Duplicate Finder" icon - "Duplicate Finder" utility with "New" symbol still on it
  2. A couple problems with a new installation. It searches well enough, but: 1. The menu box for selecting the hard drives to search does not work unless the user is logged into a Windows account with administrator privileges. It does not function at all if the user is logged into a limited account, thus rendering this program completely non-functional there. I suggest that the installer should be changed to give the choice of enabling access for all users or just the administrator, a feature found in many other program installers. 2. Next, the drop-down menu for selecting which hard drives to search does not function correctly if there are more than 8 hard drive partitions to display: - for example, with 10 partitions and one external USB drive, it only shows 8 initially, and when the mouse is used to pull down the slider bar it will at first display the rest but then when the left mouse button is released the menu snaps up to only displaying 8 drive letters again. The left mouse button has to held continuously in order to display the last ones. It's kind of annoying - can this be fixed? 3. By default all drives are selected for searching. It's tedious to go through the list and uncheck the ones I do not want to search, so in my opinion it would be better if all were unchecked at startup, and then the ones selected are remembered the next time the program is started.
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