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Everything posted by WiseCleaner
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Hi, Some enthusiastic user translate our soft into their native language, it is free. We cannot check out its errors. If you find out translation errors, please send the right one to us. Thank you!
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Cannot access nero 12 multimedia suite
WiseCleaner replied to vellin77's topic in Computer Trouble-Shooting Discussion
If you are sure that you have installed it completely. It must be in C:\Program Files (x86)\Nero -
"Windows.old" in Windows 7
WiseCleaner replied to Kamabe's topic in Computer Trouble-Shooting Discussion
Hi, you can run Disk Cleanup to delete it. Before you use Disk Cleanup, make sure that all of your files and settings are in Windows 7 (current system) where you expect them to be. Deleting the Windows.old folder can’t be undone. 1, Open Disk Cleanup by clicking the Start button------All programs-----Accessories----System Tools----Disk Cleanup. Or, in the search box, type Disk Cleanup, and then, in the list of results, click Disk Cleanup. 2, In the Disk Cleanup dialog box, on the Disk Cleanup tab, click Clean up system files. If you're again prompted to choose a drive, click the drive you just installed Windows on, and then click OK. 3, Select the Previous Windows installation(s) check box, and any other check boxes for the files you want to delete, and then click OK. 4, In the message that appears, click Delete Files. -
Hi, Do you means, your computer need more times than before to finish boot up?
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Hi, Wise PC 1stAid is a free software. It can fix some common problems of your system, but it cannot remove virus, you need to run an anti-virus software.
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So, current version, we do not scan Remote Desktop service as dfault. Thank you.
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Please try to download and install the latest version of Avast.
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1, make sure the Volume Shadow Copy service is running. click Start---type services.msc and press Enter, find out and double-click Volume Shadow Copy, modify its startup type to Automatic, click Start to run this service. click OK to save settings. 2, right-click Computer on desktop, click Properties---Advanced system settings----Advanced----Performance----Settings-----Data Execution Prevention, select Turn on DEP for essential Windows and services only. click OK to save settings. 3, check your extenal hard disk for errors. http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-for-errors 4, disable anti-virus software before backup.
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Please download Microsoft Visual C++ 2005 Redistributable Package (x86) from http://www.microsoft.com/en-us/download/details.aspx?id=3387
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Microsoft Outlook e-mail not responding
WiseCleaner replied to Jamin's topic in Computer Trouble-Shooting Discussion
You can press Ctrl and double click Outlook 2010, it will run in safe mode. If it is alright, please disable all third-party extension of outlook 2010. -
Hi, Run wise care 365------System Tuneup------Startup Manager, find out Asus... delete it.
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Hi, please download .Net Framework 2.0 from http://www.microsoft.com/en-us/download/details.aspx?id=1639
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no install printer drivers
WiseCleaner replied to bobkreeger's topic in Computer Trouble-Shooting Discussion
Please tell us your printer type. And do a snapshot of the error message, send to us. -
Hi, You install Windows Essential in which drive? If you install it in drive d: 1, Copy " wlidcli.dll " from C:/Program Files (x86)/Common Files/microsoft shared/Windows Live/ and paste it to D:/Program Files (x86)/Common Files/microsoft shared/Windows Live/ 2, click Start---type cmd.exe in search box, right-click it, Run as administrator 3, type regsvr32 "D:\Program Files (x86)\Common Files\microsoft shared\Windows Live/wlidcli.dll" then press Enter.
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Hi, Delete the error icon, then run Wise PC 1stAid, click the 1st icon "Desktop icon error" to repair. Then right-click the exe file of 3D Max to create a new desktop icon.
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Sorry, we cannot help you to solve this problem. Please seek help from Microsoft, or your computer's providers.
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Hi, Try to unchecked this item. Open a folder, click Organize-----View------Always show iccons, never thumbnails.
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Shared DLL Entries Cannot Be Marked to Ignore
WiseCleaner replied to my2cents's topic in Wise Registry Cleaner
Thank you, My2cents. We will fix it in next version. -
Disable System Restore Point Auto Creation
WiseCleaner replied to my2cents's topic in Wise Disk Cleaner
Hi, WDC create a system restore point automatically only the user use the function "Slimming System" . This is a measure for safety, letting users to use system restore point to get back files which has been deleted accidently. -
Wise Care 365 don't start with Windows 8.1 RTM
WiseCleaner replied to DirtyShady's topic in Wise Care 365
We don't have an installer of Win 8.1 Professional RTM, we cannot test it. when the Win 8.1 Professional edition has released, we will do a full test. -
Hi, 1, check your DirectX version. press Win + R keys, then type dxdiag and press Enter, The DirectX of Win8 is 11. 2, update your video card's driver from the offical website. 3, If you are playing a game, make sure the game can run in Win 8.
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WPC1A Won't Minimize When Taking Screenshots
WiseCleaner replied to Wise_EPL's topic in Computer Trouble-Shooting Discussion
close wise pc 1staid, then open it again. -
My explorer.exe
WiseCleaner replied to michaelangelo's topic in Computer Trouble-Shooting Discussion
drw32.exe ? Sorry, i don't know it. Please do a snapshot about the error message and send to us. -
Hi, please contact to our support team, they will send you a special software, you can use it to recover your hidden files.