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Tip-Top

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  1. @wisecleaner_admin

     

    • The wpulog.txt not there, I'm sorry.

     

    ***********************************************

     

    • Export two registry items:

     

    • 1, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

    This I found. ---> 1-Uninstall.reg

     

    -------------------------------

     

    • 2, HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall

     

    Here they are in trouble:

     

    I found only HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft

    ---> 2-Wow6432Node-Microsoft.reg

     

     

    I not found HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall

     

    **************************************

     

    I would like to propose a simple but purposeful debugging:

     

    • Wise Program Uninstaller 1.68.87 [2015.03.22] - It was the last working version.

    • Wise Program Uninstaller 1.69.89 [2015.05.18] - It was the first non-working version.

     

    In the 1.69.89 version was change and development "A", "B", "C", "D", "E".

     

    Please make for me separately:

    • Wise Program Uninstaller 1.69.89 tempwork-A.exe

    • Wise Program Uninstaller 1.69.89 tempwork-B.exe

    • Wise Program Uninstaller 1.69.89 tempwork-C.exe

     

    • Wise Program Uninstaller 1.69.89 tempwork-D.exe

    • Wise Program Uninstaller 1.69.89 tempwork-E.exe

     

    Then I install separately, and I test separately elements of A, B, C, D, E versions, and I indicates which one works and which one is not working. So you can quickly narrow the circle.

     

     

     

     

     

     

     

     

     

     

     

     

  2. Dear WiseCleaner Administrator!

    Many thanks for your efforts!

    Unfortunately, there is no improvement. The new Wise Program Uninstaller v1.74a (v1.7.4.93) is not working.

    It stops at the same place as the old v1.69.89, v1.71.90, v1.72.91, v1.73.92 versions.

    Then wpulog.txt looking for the file, but not there. I went through the entire C: drive, but in vain, nowhere.

    When a program crashes, I can not close.

    I can only shoot down roughly: Ctr-Alt-Del -> Windows Task Manager -> Task completion

  3. Unfortunately, the situation is as follows.

    The WPU older versions excellent work, but the newer ones are not. Why? Where is the error? The culprit is the Wise Program Uninstaller 1.69.89 and the higher versions. Let's see the update history! (http://www.wisecleaner.com/blog_sort_11.html) A black day in May. 18, 2015 ---> Wise Program Uninstaller 1.69.89

    Changes:

     Forced Uninstall function improved.

     Feature Optimized cleanup of residual items.

     Improved localization and language support.

     Minor bug fixes and GUI Improvements.

    Just guessing, but I think of them the culprit:

    "Improved localization and language support."

    I would like to ask for the correction of the program, to work on not only old versions! Excuse for my poor English! Thank you!

  4. I ran the DirectX dxdiag.

    Details of the results:

     

     

    ------------------------

    System Information

    ------------------------

    Time of this report: 9/12/2015, 12:19:18

           Machine name: xxxxxxxxx

       Operating System: Windows XP Professional (5.1, Build 2600) ServicePack 3 (2600.xpsp_sp3_qfe.130704-0421)

               Language: Hungarian (Regional Setting: Hungarian)

    System Manufacturer: Gigabyte Technology Co., Ltd.

           System Model: GA-MA770-UD3

                   BIOS: Award Modular BIOS v6.00PG

              Processor: AMD Athlon 64 X2 Dual Core Processor 4400+,  MMX,  3DNow (2 CPUs), ~2.3GHz

                 Memory: 2046MB RAM

              Page File: 651MB used, 4309MB available

            Windows Dir: C:\WINDOWS

        DirectX Version: DirectX 9.0c (4.09.0000.0904)

    DX Setup Parameters: Not found

         DxDiag Version: 5.03.2600.5512 32bit Unicode

     

    --------------------

    Display Devices

    --------------------

            Card name: ATI Radeon HD 3800 Series

         Manufacturer: ATI Technologies Inc.

            Chip type: ATI Radeon Graphics Processor (0x9501)

             DAC type: Internal DAC(400MHz)

           Device Key: Enum\PCI\VEN_1002&DEV_9501&SUBSYS_E620174B&REV_00

       Display Memory: 512.0 MB

         Current Mode: 1024 x 768 (32 bit) (85Hz)

              Monitor: Samsung SAMTRON 95P Plus(T)/95P

      Monitor Max Res: 1600,1200

          Driver Name: ati2dvag.dll

       Driver Version: 6.14.0010.7060 (English)

          DDI Version: 9 (or higher)

    Driver Attributes: Final Retail

     

    -------------------

    Sound Devices

    -------------------

                Description: Realtek HD Audio output

     Default Sound Playback: Yes

     Default Voice Playback: Yes

                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458E601&REV_1000

            Manufacturer ID: 1

                 Product ID: 100

                       Type: WDM

                Driver Name: RtkHDAud.sys

             Driver Version: 5.10.0000.5780 (English)

          Driver Attributes: Final Retail

                WHQL Logo'd: Yes

              Date and Size: 1/20/2009 12:53:06, 5027840 bytes

                Other Files:

            Driver Provider: Realtek Semiconductor Corp.

     

    ------------------------

    Disk & DVD/CD-ROM Drives

    ------------------------

          Drive: C:

     Free Space: 9.2 GB

    Total Space: 51.2 GB

    File System: NTFS

          Model: SAMSUNG HD501LJ

     

          Drive: D:

     Free Space: 11.1 GB

    Total Space: 220.0 GB

    File System: NTFS

          Model: SAMSUNG HD501LJ

     

          Drive: E:

     Free Space: 17.4 GB

    Total Space: 205.7 GB

    File System: NTFS

          Model: SAMSUNG HD501LJ

     

          Drive: F:

          Model: TSSTcorp CDDVDW SH-224DB

         Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (Hungarian), 4/13/2008 19:40:46, 62976 bytes

     

    --------------

    System Devices

    --------------

         Name: SUNIX 1-Port Parallel Card

    Device ID: PCI\VEN_1409&DEV_7268&SUBSYS_01031409&REV_01\4&CC5B14E&0&38A4

       Driver: C:\WINDOWS\system32\DRIVERS\snxpcard.sys, 6.04.0000.0000 (English), 12/20/2007 04:26:00, 17536 bytes

       Driver: C:\WINDOWS\system32\snxprops.dll, 6.04.0000.0000 (English), 12/20/2007 04:26:00, 27136 bytes

     

         Name: ALP8CEBE IDE Controller

    Device ID: PCI\VEN_1103&DEV_0005&SUBSYS_7F706A3F&REV_01\4&5D18F2DF&0

       Driver: n/a

     

         Name: Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

     

     

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