Older Dell desktop computer running Vista Business. Computer cannot be shut down--whenever I try to shut down this computer I get the blue screen, and the Windows sign-on screen comes up and I get the "windows recovered from an unexpected shutdown." Then, when I request help...the dialog box checks for a couple of seconds and disappears with no answer. When I request the details of the problem...it is always the same--as shown in the screenshot image I have copied.
Operating system:Windows Vista Business (32 bit) Service Pack 2
System root: C:Windows
Available physical memory: 2045 MB
CPU: Intel® Core2 Duo CPU E4500 @ 2.20GHz
Drive Info:
C: 138.96 GB
D: 10.00 GB
Internet Explorer: 9.0
kristieswisher got a reaction from RichardGora in Get Blue Screen every time I try to shut down desktop computer