Every 30 seconds or so, my laptop screen will flicker and go black for about two seconds, i.e. icons, taskbar, whatever is displayed, everything, simply disappears for a couple of seconds then reappears. The cursor disappears also, and has to be relocated to where it was prior to the screen going blank.
I doubt it's a hardware issue, my feeling is that there must be a display driver or memory problem.
The laptop is <1 year old, running windows 8.1 with 32Mb RAM, running an Intel HD Graphics 4000 Adapter and an 8Mb NVIDIA GeForce 680M.
I can't think of what to do except maybe try and reload the drivers from the Win 8.1 upgrade. I don't know how I'll do that yet.
Periodically, screen goes blank for 2 seconds, then display returns
in Computer Trouble-Shooting Discussion
Posted
Hi,
Every 30 seconds or so, my laptop screen will flicker and go black for about two seconds, i.e. icons, taskbar, whatever is displayed, everything, simply disappears for a couple of seconds then reappears. The cursor disappears also, and has to be relocated to where it was prior to the screen going blank.
I doubt it's a hardware issue, my feeling is that there must be a display driver or memory problem.
The laptop is <1 year old, running windows 8.1 with 32Mb RAM, running an Intel HD Graphics 4000 Adapter and an 8Mb NVIDIA GeForce 680M.
I can't think of what to do except maybe try and reload the drivers from the Win 8.1 upgrade. I don't know how I'll do that yet.
Any help greatly appreciated.
TIA,
DK
Operating system:Windows 8.1 (64 bit)
System root: C:\WINDOWS
Available physical memory: 32659 MB
CPU: Intel® Core i7-3630QM CPU @ 2.40GHz
Drive Info:
C: 223.47 GB
E: 931.51 GB
Internet Explorer: 11.0