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Everything posted by 9reade

  1. Hi – Xilolee, sorry not to respond sooner to your last msg of Oct14, 2014. I completed as per your advice on Oct 12. The result was no cure of my issues. I restored the system to prior that date – I then looked thru all the options on WiseCare 365 PRO - 3.2.5. I found one which I had avoided (probably erring on the side of caution) and NOT opened up because of its definition ‘Disc Eraser’ for it sounded like I would erase everything! The small header-print I found encouraged me to bite the bullet, open it up and activate it – I could always (I’d hoped} fall back to system restore. I comple
  2. Hi – Xilolee, Thanks for your last msg – I completed as per original directions incl. para 8 (went like a flash – could not make out what it was except black). Defragged via Wise Care365 PRO as well as OS W7 defrag-facility. All seems well... except my Windows Live Mail 2012: this is giving me a problem with the addresses for ‘categories' (could be holding as many as 47 names/addresses) preceded by 2 – 3 addresses: 1) I create an e-mail with the addresses (individuals & categories) from my address-book, deposit them in either ‘TOP’, BCC or CC. 2) enter subject 3) write message – then p
  3. Hi - Xilolee, Sorry it took me a while to get back - I created images of the adwcleaner results i.e what was found to be in the registry of my PC - I am not sure whether all 18 images have been stored after having selected them via the 'Select Image' prompt. I may have said before - I am not an expert on computer programming and because of that I do not want to remove anything from the registry that may do more harm then good - so: I am asking for your guidance: some of the problem items are obviousi.e. WAJAM - Cross Rider - Iminent - Superfish and others but I do ask for your help to determ
  4. Hi – Xilolee, Tks for last reply (Oct 11, 2014). I did not realize that I had not expressed myself clearly with my submission on Oct 8, 2014: and I am very sorry to have made life difficult for you - 1) I found a ‘string’ of items in the registry report (did you receive this?) which I felt were NOT needed such as WAJAM – CROSS RIDER – SMART BAR – SPEEDMAX PC – SIEN SA - SEARCH PROJECT etc. I tried to explain I am NOT experienced enough to differentiate between ‘what is in support of Microsoft and what is NOT, I requested your guidance on what to delete and what not. 2) The Registry-
  5. Thank you for your e-mail advice of a NEW reply from Xilolee delivered hereon Oct 9, 2014 - 23.04 hrs: this however is NOT a new msg/reply to my report of Oct 9, 2014 as it has the same wording & references as the one which was sent in response to my Oct 8, 2014 enquiry - namely - http://forum.wisecleaner.com/index.php?/topic/7853-registry-errors/?view=getnewpost. Does this mean - you ARE human after all? No worries - all is forgiven, just waiting for that NEW msg from Xilolee as & when. Have a nice day. Operating system:Windows 7 Ultimate (64 bit) System root: C:Wi
  6. Slow start-up and intermittent stopping leads me to believe that multiple registry errors need to be repaired. Have you got any solutions on offer? Operating system:Windows 7 Ultimate (64 bit) System root: C:Windows Available physical memory: 3071 MB CPU: Intel® Atom CPU 330 @ 1.60GHz Drive Info: C: 142.45 GB D: 142.54 GB Internet Explorer: 10.0
  7. ALL the info sent has been most helpful (except Section 5) and my desktop-PC performance has imrpoved greatly THANK YOU. Section 5: I am quite a novice when it comes to determine what has to be re-set and WHAT must NOT be re-set to get through the START UP - for I am afraid that I amy cause more problems by making the wrong selections. Please advise which items must NOT be changed - and then I can hopefully make the right choices. My computer-use is quite basic like surfing, browsing, typing letters (e-mail etc) - no complicated stuff. Looking forward to hearing from you. Thank You
  8. Too soon to say if the problem (see below) has been fixed - PLEASE allow me to return in about 24hrs when I shall have tried out your 'FIX' - The display screen, when prompting with the ENTER-key, turns opaque white (with program details faintly showing through) and nothing will happen for 1 - 2 mins i.e no curser movements and/or keyboard action is possible. This can happen several times within 1hr and continous less frequently when 'working' at my PC whether it be Windows7 Live Mail, Solitaire, browsing, writing/typing e-mails, letters. Operating system:Windows 7 Home Premium (
  9. Windows Help & Support can't start. Operating system:Windows 7 Home Premium (64 bit) Service Pack 1 System root: C:\Windows Available physical memory: 3071 MB CPU: Intel® Atom CPU 330 @ 1.60GHz Drive Info: C: 142.45 GB D: 142.54 GB Internet Explorer: 9.0
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