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Kevin

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  1. 無法刪除防毒軟體

    in Computer Trouble-Shooting Discussion

    Posted

    今天在安裝avast防毒軟體，不知為何安裝不完全，導致無法刪除，並且也無法從解除安裝程式那邊移除，然後原本想從再次安裝方式，結果卻說上次安裝不完全，因此無法重新安裝，檢視日誌出現下述訊息，可以麻煩告訴我該如何解決這個檔案，感激不盡。

     

    06:06:38Infoinstcont[3856,3164]--

    06:06:38Infoinstcont[3856,3164]2013/11/08 06:06:38 START: Avast installer/updater

    06:06:38Infoinstup[3856,3164]Command: '"C:\Program Files\AVAST Software\Avast\setup\Sfx\instup.exe" /sfx /sfxstorage:"C:\Users\kevin\AppData\Local\Temp\_av_iup.tm~a01144" /edition:1 /prod:ais '

    06:06:38Infoinstup[3856,3164]CPU: Intel® Core i5-3230M CPU @ 2.60GHz,4

    06:06:38Infoinstup[3856,3164]OS: Windows 8 ver 6.2, build 9200, sp 0.0 x64

    06:06:38Infoinstup[3856,3164]Memory: 20% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:2008840/2097024K free

    06:06:38Infoinstup[3856,3164]Running module version: '9.0.2007.172'

    06:06:38Infoinstup[3856,3164]Loading Proxy settings

    06:06:38Infoinstup[3856,3164]Proxy-Type: 'no proxy'

    06:06:38Infoinstup[3856,3164]Proxy-Authorization: 'no authentication'

    06:06:38Infoinstup[3856,3164]Proxy-Port: '8080'

    06:06:38Infoinstup[3856,3164]Proxy-Name: ''

    06:06:38Infoinstup[3856,3164]Proxy-User: ''

    06:06:38Infoinstup[3856,3164]Proxy-Pass: '???'

    06:06:38Infoproductstate[3856,3164]Loading product state

    06:06:38Infoproductstate[3856,3164]Guid = 117045ac-3e9e-4849-8f60-e64b457f2f1a

    06:06:38Infoproductstate[3856,3164]Persistent Guid = 117045ac-3e9e-4849-8f60-e64b457f2f1a

    06:06:38Infoproductstate[3856,3164]ProductId = ais

    06:06:38Infoproductstate[3856,3164]Edition = 1

    06:06:38Infoproductstate[3856,3164]Load part info: product.parts.current

    06:06:38Infoproductstate[3856,3164]Part 'jrog2' = 'jrog2', 2248, 1383878029

    06:06:38Infoproductstate[3856,3164]Part 'program' = 'prg_ais', 2007, 1383836451

    06:06:38Infoproductstate[3856,3164]Part 'setup' = 'setup_ais', 2007, 1383836429

    06:06:38Infoproductstate[3856,3164]Part 'vps' = 'vps_win32', 319883010, 1383878036

    06:06:38Infoproductstate[3856,3164]Load part info: product.parts.latest

    06:06:38Infoproductstate[3856,3164]Part 'jrog2' = 'jrog2', 2248, 1383890060

    06:06:38Infoproductstate[3856,3164]Part 'program' = 'prg_ais', 2007, 1383890060

    06:06:38Infoproductstate[3856,3164]Part 'setup' = 'setup_ais', 2007, 1383890060

    06:06:38Infoproductstate[3856,3164]Part 'vps' = 'vps_win32', 319883010, 1383890060

    06:06:38Infopartinfo[3856,3164]SetInstalled: Part package part-prg_ais-7d7.vpx is installed.

    06:06:38Infopartinfo[3856,3164]SetInstalled: Part package part-vps_win32-13110702.vpx is installed.

    06:06:38Infopartinfo[3856,3164]SetInstalled: Part package part-setup_ais-7d7.vpx is installed.

    06:06:38Infopartinfo[3856,3164]SetInstalled: Part package part-jrog2-8c8.vpx is installed.

    06:06:38Infoinstupcore[3856,3164]PkgLoadProductInfo: product GPB was successfully loaded.

    06:06:38Infosimutex[3856,3164]Checking for the mutex ownership.

    06:06:38Infoservers[3856,3164]Server definition(s) loaded for 'C:\Users\kevin\AppData\Local\Temp\_av_iup.tm~a01144\servers.def': 29 (maintenance:0)

    06:06:38Infopkgproduct[3856,3164]LoadPartInfo: program = prg_ais-7d7 returned 0x00000000

    06:06:38Infopkgproduct[3856,3164]LoadPartInfo: setup = setup_ais-7d7 returned 0x00000000

    06:06:38Infopkgengine[3856,3164]LoadLatestProdAndParts: product file 'prod-ais.vpx' was successfully loaded.

    06:06:38Infopkgengine[3856,3164]LoadLatestProdAndParts: part file part-prg_ais-7d7.vpx was successfully loaded.

    06:06:38Infopkgengine[3856,3164]LoadLatestProdAndParts: part file part-setup_ais-7d7.vpx was successfully loaded.

    06:06:38Infopkgproduct[3856,3164]LoadPartInfo: jrog2 = jrog2-8b9 returned 0x00000000

    06:06:38Infopkgproduct[3856,3164]LoadPartInfo: vps = vps_win32-13110100 returned 0x00000000

    06:06:38Infopkgengine[3856,3164]LoadLatestProdAndParts: product file 'prod-vps.vpx' was successfully loaded.

    06:06:38Infopkgengine[3856,3164]LoadLatestProdAndParts: part file part-vps_win32-13110100.vpx was successfully loaded.

    06:06:38Infopkgengine[3856,3164]LoadLatestProdAndParts: part file part-jrog2-8b9.vpx was successfully loaded.

    06:06:38Infoinstupcore[3856,3164]PkgLoadProductInfo: product GPB was successfully loaded.

    06:06:38Infosimutex[3856,3164]Checking for the mutex ownership.

    06:06:39Infofilehlp[3856,3164]OpOnReboot: Direct delete of file 'C:\Users\kevin\AppData\Local\Temp\aswSetupOffers.def' successfully performed.

    06:06:39Infoguiwizard[3856,3164]Setup gui was successfully started.

     

     

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    Operating system:Windows 8 (64 bit)

    System root: C:\windows

    Available physical memory: 8071 MB

    CPU: Intel® Core i5-3230M CPU @ 2.60GHz

    Drive Info:

    C: 683.29 GB

    F: 931.51 GB

    Internet Explorer: 10.0

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