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  1. When clicking on icon for excell, word, powerpoint documents, response is "There was a problem sending the command to the program" When retrying, it usually opens but not always. Doesn't matter whether icon is on desktop or document in files. Operating system:Windows 7 Home Premium (64 bit) Service Pack 1 System root: C:Windows Available physical memory: 1956 MB CPU: Intel® Core i3-2310M CPU @ 2.10GHz Drive Info: C: 451.01 GB Internet Explorer: 11.0
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