Only half of my internet is working

[Chronus001]

I can connect to the internet using a web browser, but when I try connecting to game servers(like with MMO's) or try connecting to steam. I get a connection error. I don't know why this is happening. I recently ran wise care's pc 1st aid for slow computers. It told me that I may have to reinstall some programs if they stop working. I reinstalled steam. The MMO I am trying to play is a new download.(downloaded after I ran the fix.).

 

ps If the fix was the problem. Other than this major hickup It worked wonders. My pc is faster than ever.

[xilolee]

Hi chronus001.

I think your problem could be firewall-related. You can make a try with the firewall disabled, just 10 minutes for a test.

[Chronus001]

I tried turning off my firewall, windows firewall, It did not rersolve the issue. I can use one program on the internet. Extreme Picture finder. It is basically a webcrawler for images. The fact that it acts somewhat like a browser might explain that.

[xilolee]

Open an elevated command prompt, copy the following line in the code, paste it in the command prompt (right-click with the mouse, paste), press enter on your keyboard, wait until it finishes, close the command prompt, restart your computer:

RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 4351

Looking forward for your kind feedback!

 

 

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How to run an elevated command prompt for Windows vista/seven users

One of these three methods:

- click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear

- click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear

- click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appear

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[Chronus001]

That did not work either

[Chronus001]

BTW thanks for trying to help me. I have never encountered this problem before. If we cannot find a solution soon I may just format my hd and start over again.

[xilolee]

Hi chronus.

What OS are you using?

Are you considering that MS had recently disabled SSL2.0 and SSL3.0 (because of potential threats/exploits)?

Maybe those servers are using SSL, so you could try to re-enable it and re-try.

[Chronus001]

No I did not know that. How do I re-enable them?

[xilolee]

Firefox34 and newer versions should already have disabled SSL.

The same is for chrome39 and newer.

 

MSIE11: tools, internet options, advanced tab, 7th and 8th entries (starting from the last entry).

 

If this should work, I recommend you to turn them off (untick those two entries) when you have finished this test and to inform those websites where you have these problems.