SEEKER Posted December 19, 2014 Report Share Posted December 19, 2014 my pc always freeze after more than 30 minutes Operating system:Windows 7 Ultimate (32 bit) Service Pack 1 System root: C:Windows Available physical memory: 3327 MB CPU: AMD Phenom II X2 550 Processor Drive Info: C: 219.63 GB Internet Explorer: 11.0 leanf16, Dwaynegear and LillianJiX 3 Link to comment Share on other sites More sharing options...
xilolee Posted December 21, 2014 Report Share Posted December 21, 2014 Check the following topics: How to speed up your PC by WiseCleaner_Admin How to speed up a computer; speed up any PC or laptop (Part One) by Linkin How to speed up a computer; speed up any PC or laptop (Part Two) by Linkin Or try these operations: 1) If the warranty has expired, you could try to open your PC (first unplug it from the mains...!) with a lot of caution and, gently, remove the dust with a brush and vacuum cleaner (or hair dryer) and apply the thermal paste to the processor. 2) Open an elevated command prompt and type: cleanmgr /sageset:1 Press enter, tick every option (or the options that you prefer) inside cleanmgr advanced menu, click ok, then type this: cleanmgr /sagerun:1Press enter and wait until it finishes. 3) Download adwcleaner portable (click) and run it. 4) Download wise care 365 portable (click), extract it and put it on your desired/preferred folder. 5) Create a system restore point (or let it create by WiseCare, it should ask it to you the first time you run it) 6) Double left-click wisecare365.exe, click (top right corner) custom --> settings --> custom checkup, select/tick all entries (or the entries that you prefer), click save, click checkup, wait until the scan finishes, click fix. 7) Click the third tab at top: system tuneup On the left, click the fourth tab: startup manager Remove unnecessary items (keep enabled antivirus and processor items) 8) Launch sfc /scannow from an elevated command prompt (and report the result here) 9) Defrag your hard disks (it may take hours... Try first the OS partition only). If you often get BSODs, skip this. Keep us informed. Link to comment Share on other sites More sharing options...
SEEKER Posted December 22, 2014 Author Report Share Posted December 22, 2014 When i perform sfc /scannow using command prompt it's respond is windows resource protection found corrupt files but was unable to fix some of them. details are included in the CBS.Logs windir\logs\CBS\CBS.Log . for example C:\Windows\Logs\CBS.Log\ Link to comment Share on other sites More sharing options...
SEEKER Posted December 22, 2014 Author Report Share Posted December 22, 2014 but also my pc is not responding after or more than 30 minutes, when i refresh it from desktop all icons will disappear, and it will not respond again ,so ineed to shut it down from the avr. Link to comment Share on other sites More sharing options...
xilolee Posted December 22, 2014 Report Share Posted December 22, 2014 Have you run adwcleaner? Have you removed the dust? Download and run System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2014] Later, run the following command: copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log %userprofile%\desktop\CheckSUR.txt && copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt && findstr /c:"[SR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txtYou should find three files on your desktop: checkSUR.txt, cbs.txt and SR.txt: post here the checkSUR.txt and the sr.txt.If the last command won't work, try these (one by one): copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log %userprofile%\desktop\CheckSUR.txt copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt findstr /c:"[SR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txt Link to comment Share on other sites More sharing options...
SEEKER Posted December 23, 2014 Author Report Share Posted December 23, 2014 yes i'd already run adw cleaner i'd also already remove the dust in my cpu when i download and run the System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2014] it's respond is the update is not applicable to your computer then i proceed to run the following command first command that i run is this. copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log %userprofile%\desktop\CheckSUR.txt && copy %SYSTEMROOT%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt && findstr /c:"[sR]" %userprofile%\desktop\cbs.txt > %userprofile%\desktop\SR.txt and when i enter it's respond is the system cannot find the file specified. the i try it one by one as you said first command i enter the respond is also the system cannot find the file specified. second command i enter the respond is 1 file copied third command i enter the respond is nothing. Link to comment Share on other sites More sharing options...
xilolee Posted December 23, 2014 Report Share Posted December 23, 2014 Sorry, it doesn't work because you have a 32 bit system. Re-try with this: (download/run) System Update Readiness Tool for Windows 7 (KB947821) [October 2014] Later, re-launch sfc /scannow. And, after SFC finished, run this command: copy "%SYSTEMROOT%\Logs\CBS\CheckSUR.log" "%userprofile%\desktop\CheckSUR.txt" && copy "%SYSTEMROOT%\logs\cbs\cbs.log" "%userprofile%\desktop\cbs.txt" && findstr /c:"[SR]" "%userprofile%\desktop\cbs.txt" > "%userprofile%\desktop\SR.txt" Link to comment Share on other sites More sharing options...
SEEKER Posted December 25, 2014 Author Report Share Posted December 25, 2014 i can't install the hotfix for window because it stuck or there's no progress in my installation until my pc lags. Link to comment Share on other sites More sharing options...
SEEKER Posted December 25, 2014 Author Report Share Posted December 25, 2014 oh i'm sorry ialready install the hotfix for window and i already enter sfc scannow and then i copy the following command s and enter it and it's respond is 1 file<s> copied,1 file<s> copied. Link to comment Share on other sites More sharing options...
xilolee Posted December 25, 2014 Report Share Posted December 25, 2014 I didn't understand. Did you download/run the system update Readiness tool? Link to comment Share on other sites More sharing options...
SEEKER Posted December 26, 2014 Author Report Share Posted December 26, 2014 yes. Link to comment Share on other sites More sharing options...
xilolee Posted December 26, 2014 Report Share Posted December 26, 2014 If you have run the command, you should see three files on your desktop: checkSUR.txt, cbs.txt and SR.txt: post here the checkSUR.txt and the sr.txt. (upload the files to the forum, or to a website and post the links here, if possible... Or the complete logs if you can't upload those files) Link to comment Share on other sites More sharing options...
SEEKER Posted December 26, 2014 Author Report Share Posted December 26, 2014 this? cbs.txt CheckSUR.txt SR.txt Link to comment Share on other sites More sharing options...
xilolee Posted December 26, 2014 Report Share Posted December 26, 2014 Let's see if we can correct the first error in the checksur log.1) Remove checksur.txt from your desktop2) Download the following file and move it to your desktop.It was downloaded from Microsoft by me and uploaded to speedyshare.Yes, if you prefer, you can find it and download it from Microsoft. http://speedy.sh/YuHWj/AMD64-IA64-X86-all-windows6.1-kb2931356-x86-63227724e483ccf74c3758070282f5506176e937.msu 3) Open an elevated command prompt and launch the following commands: md %SYSTEMROOT%\CheckSUR\packages copy %userprofile%\desktop\AMD64_IA64_X86-all-windows6.1-kb2931356-x86_63227724e483ccf74c3758070282f5506176e937.msu %SYSTEMROOT%\CheckSUR\packages 4) Re-launch the System update readiness tool - SURT - see 7th reply.Hope you didn't erase it.5) Launch the following command from an elevated command prompt; you should see a new checksur.txt on your desktop: post it here. copy "%SYSTEMROOT%\Logs\CBS\CheckSUR.log" "%userprofile%\desktop\CheckSUR.txt" Link to comment Share on other sites More sharing options...
SEEKER Posted December 26, 2014 Author Report Share Posted December 26, 2014 when i install the amd 64-ia64.... the respond is some updates were not installed -security updates for windows(KB2931356) Link to comment Share on other sites More sharing options...
xilolee Posted December 26, 2014 Report Share Posted December 26, 2014 SURT? Could you post the screenshot and the log? Link to comment Share on other sites More sharing options...
SEEKER Posted December 27, 2014 Author Report Share Posted December 27, 2014 Where can i find the screen shots and logs? Link to comment Share on other sites More sharing options...
xilolee Posted December 27, 2014 Report Share Posted December 27, 2014 After you run SURT, make a screenshot of its result. How to make screenshots (aka snapshots) and post them here in this forum, either through the forum itself or through Wise PC 1st Aid Launch the following command from an elevated command prompt; you should see a new checksur.txt on your desktop: post it here. copy "%SYSTEMROOT%\Logs\CBS\CheckSUR.log" "%userprofile%\desktop\CheckSUR.txt" Link to comment Share on other sites More sharing options...
SEEKER Posted December 28, 2014 Author Report Share Posted December 28, 2014 can reseting my pc on it's factory setting can fix all this problems on my pc? Link to comment Share on other sites More sharing options...
xilolee Posted December 28, 2014 Report Share Posted December 28, 2014 Yes, it should solve the problems. Link to comment Share on other sites More sharing options...
SEEKER Posted December 29, 2014 Author Report Share Posted December 29, 2014 but ido not know how to properly reset it to it's factory setting and i do not have a place where can ibackup my files because my dvd-rom is damaged is there any raplacement for dvd-rom? Dwaynegear 1 Link to comment Share on other sites More sharing options...
SEEKER Posted December 29, 2014 Author Report Share Posted December 29, 2014 i have also problem in my registry it was in the hkey classes root the value was not set and when i run a regitry cleaner there was one file tha't can't be fix this is HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-ddsValue: Extension ; Data: .dds Invalid File Type reference. Link to comment Share on other sites More sharing options...
xilolee Posted December 29, 2014 Report Share Posted December 29, 2014 I didn't understand: Is your Windows installation cd damaged? Is your manufacturer recovery/restore disc damaged? Is your dvd drive dameged? You can download Windows 7 Ultimate 32Bit sp1. You should have the product key for your OS. But you can also try an older system restore point before trying to reinstall. There are other options: - http://www.sevenforums.com/tutorials/3413-repair-install.html - https://www.winhelp.us/non-destructive-reinstall-of-windows-7.html Have you tried to boot into safe-mode? We could also continue to try to solve your problems without reisntalling. Link to comment Share on other sites More sharing options...
SEEKER Posted December 30, 2014 Author Report Share Posted December 30, 2014 yes i already try to boot into safe mod but i do not know what will i do. Link to comment Share on other sites More sharing options...
xilolee Posted December 30, 2014 Report Share Posted December 30, 2014 If you check updates from control panel--> system --> Windows updates, do you receive an error message? I.e., is there a specific error message? If yes, post it here. Then, check this WiseCleaner answer (click) to a similar problem. It could correct part of your problems in an easy way! Later, re-launch the SUR tool. And launch the following command from an elevated command prompt and post the new checksur.txt here (to see if those operations worked): copy "%SYSTEMROOT%\Logs\CBS\CheckSUR.log" "%userprofile%\desktop\CheckSUR.txt" Link to comment Share on other sites More sharing options...
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